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Answered

can’t log in to my old accout


I wanted to log in to my Deezer account when I notice it was directing me to open a new account which I did with same email address 

now I’m unable to log in to my old account 

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Best answer by Anonymous 26 July 2022, 10:50

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4 replies

Hey @alex elendu 

Two accounts with one and the same email address will not work.
Have you linked deezer to Facebook or Google?
Already tried logout and login with your credentials?

Yeah I have tried login and logout but it keeps bringing me to new Deezer account 

@alex elendu 

OK. Please contact support. The staff there can help you:
→ https://support.deezer.com/hc/requests/new

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Hey @alex elendu if that is the case please get in touch with our Deezer Support Team and one of our agents will be able to help.
Thanks :)

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