Skip to main content
One Hit Wonder
alex elendu
One Hit Wonder
July 26, 2022
Answered

can’t log in to my old accout

  • July 26, 2022
  • 4 replies
  • 141 views

I wanted to log in to my Deezer account when I notice it was directing me to open a new account which I did with same email address 

now I’m unable to log in to my old account 

Best answer by

Hey @alex elendu 

Two accounts with one and the same email address will not work.
Have you linked deezer to Facebook or Google?
Already tried logout and login with your credentials?

4 replies

Anonymous
Answer
July 26, 2022

Hey @alex elendu 

Two accounts with one and the same email address will not work.
Have you linked deezer to Facebook or Google?
Already tried logout and login with your credentials?

    One Hit Wonder
    alex elenduAuthor
    One Hit Wonder
    July 26, 2022

    Yeah I have tried login and logout but it keeps bringing me to new Deezer account 

    Anonymous
    July 26, 2022

    @alex elendu 

    OK. Please contact support. The staff there can help you:
    → https://support.deezer.com/hc/requests/new

      Jaime.Deezer
      Community Manager
      Jaime.Deezer
      Community Manager
      July 26, 2022

      Hey @alex elendu if that is the case please get in touch with our Deezer Support Team and one of our agents will be able to help.
      Thanks :)

      TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement