Your account, favorites and playlists

Hi, deleting an account requires a password and logging in via google circumvented creating a password. I misunderstood the quality of this site and need the account removed.

Could a mod please delete my deezercommunity.com profile/account.  Very strange to not let users change their username, and even stranger not being able to delete my own account… Thank you.

We have a family subscription ( me, my wife and our daughter). Since Deezer isn’t integrated in Roon, I want to make the switch to Qobuz and change our subscription to Deezer Premium.Is it possible that me and my daughter leave Deezer, and only my Wife change the subscription to Deezer premium, and keep all her favorites…? I am the admin so I have to cancel the subscription… and lose everything…I think

I am liking songs to add to my favorites and it tells me my playlist is full. I don't understand what that means. Does anyone else know? 

We used to have the option to listen to favourites from either end of the playlist through the sort button. But now you can only listen fron one end as the sort section doesn't have as many optio s as it used to? I want to listen from either end so this is very frustrating!!!!

I follow about 155 artists, each of them releasing a new track in the near future. But I only get notifications of new music from artists who have a big audience. For artists with 1 or 5 followers, I have to check each artist individually to find out if they have released a new track, and this annoys me. Is there a solution or a different method? I look forward to your answers.[Please forgive translation errors.]

I've made a payment this month but it still says I need to subscribe. I've logged out and back into my account numerous times and I still don't have access to my account.  Help please! I've added a screenshot of the payment.  

Hello! I recently received an email mentioning I didn’t listen enough to receive #MyDeezerYear this year (yet) so I  was wondering: what’s the minimum amount of minutes/hours needed for #MyDeezerYear?And another question: is there any way to access the whole listening history on one account? (if not the entire history, at least from this year and the last couple ones).Thanks. 

Hi, I tried creating a playlist using the AI. It found me 15 songs but didn't save any of them when I pressed save playlist. All I got was an empty list...am I missing something? Android, Samsung s22, latest version of deezer installed, full subscription. Thanks

Hello community,my Deezer famaily account has be hacked - all my familiy profiles have been deleted (twice).I have changed my password but since then I cannot re-create new profile for my family members - when I fill the form and click create I get an error message “An error has occured - Try later” but it has been seevral dayx and still the same error…I have sent a message to the support but I got an automatic reply on how to create a profile… not helping…Thanks

Bonjour, J’ai rencontré un soucis avec mon compte Deezer. Je n’ai plus accès l’adresse mail qui est renseigné et j’aimerai donc la changer mais malheureusement il me demande un code envoyé un l’adresse mail ou je n’ai plus accès. Comment puis-je faire ? Cordialement Océane 

My new album Sokak is listed under another artist with tge same profile name as me and I cant even find my profile

I love this app but the last couple weeks i am receiving the most awful recommendations. Suddenly, the app is recommending genres that i despise. If i launch a track mix with a punk rock song, the next song will be fast piano in a major key with a goofball singer, or a broadway musical track, or perhaps pop music that has absolutely no punk rock elements. Im also getting anime music, child musicals, soundtracks, etc. i listen to punk, metal, alt metal, some rap with screamo, singer songwriter acoustic, riot girl music, and EDM. What have i done wrong? Almost every song i go to artist page and select “dont recommend this artist” as well as “dont recommend this track.” i have 84 favorite artists, 18 playlists i made, and i constantly like new music and dislike stuff i dont want to hear again. Help! I contacted deezer but they never got back to me. Can anyone look at my account to see if i accidentally favorited stuff that is ruining my recommendations? 

Hi,so my friend and I have a playlist which was linked to one of our previous acconuts which is not anymore in use. We both still used it but cant put or remove song from it. Can we somehow get the possibilty “to take back” the playlist?Thank alot!

Ya va más de un mes y aún no solucionan el tema del error (Error: MS0675) ya solucionen eso. No me deja reproducir mis mp3.  

Hi Deezer teamI have Dezzer for few years now with short beake recently. I am writing you since I came back to Deezer as a better option for me in comparing to other musc providerd. Track mix is not giving me much satisfaction lately. I choose a song and start mix from that song but songs that are coming in the playlist rearly follow music direction. Is there any way to improve this? Thank youBest regardsSrdan Zivojinovic

So I have been reorganizing a playlist of mine on the Deezer desktop app, but when I open that same playlist on the mobile app my playlist does not show the new order of the playlist. Is there a way to fix this?Also it would be nice to reorganize playlists on the mobile app as well.Thanks

Hi, The album “Pinback” by Pinback used to be available, I even have marked one of the songs as favourite in my account. However, now it says “this song is not available in your country”. How can that be? Other Pinback albums are still available. Kind regards,Jeroen

Could @Johnathan.Deezer  rename my community account ?

Hi, on deezer faq i read that clearing all the disk usage will solve the problem of the app crashing frequently. However since i have a lot of music (songs and playlists) i am scared this will delete this. Is this the case? Thank you.

Hello. I want to change the Admin in a Family account, but I want to save the history and favourite music for  all members of our family. Is this possible? How do I do this?

Hello,I cannot open some of my own playlists. they show “private”. I  myself made them so !!!May be It happened because it existed one shared Orange account free for me while there was an other private account I was paying. Then again I have been offered a new account for free with Orange and something went wrong when I got it. I thought it was OK to keep my playlists.Please I need to keep my own playlists. In fact I can see them on my PC but I didn’t find a way to make them work. (I don’t see them on the smartphone !)Claude Legris0637107187clegris@hotmail.com

Hi Deezer Community,I left Deezer a while back to try Qobuz when they launched, but I've come to realize that their customer service is lacking, and the community there hasn't been very welcoming. Now, I'm looking to come back to Deezer and start fresh.I'm considering deleting my old Deezer account and creating a new one, but I want to use the same email address. My main goal is to reset my Flow data and rebuild it from scratch.Can anyone confirm if it's possible to sign up again with the same email after account deletion? Also, will deleting the account ensure that all Flow data is completely wiped, so I can start with a clean slate?Thanks in advance for your help! 

Hello, I have a very big problem with FLOW. I REQUIRE SUPPORT to check or work with my account! i have 225 selected artists of techno music and its directions ,64 albums in favorites ,573 liked tracks . BUT THIS WONDERFUL FLOW OF YOURS just turns on some kind of rap , guitar songs , pop , some Mexicans and anything else !!! Not once did he include my Favorite artist or a liked track , or indeed anything similar to my taste . And I don't need to write your nonsense about clearing the cache, reinstalling the application , logging out of my account and logging in again. I've done all this more than once and it doesn't work. I DEMAND THAT SUPPORT SORT OUT THIS ISSUE ON MY ACCOUNT!!!

I can't use my favourite tracks.It keeps loading