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Can't delete albums previously liked

  • November 7, 2024
  • 3 replies
  • 102 views
F
One Hit Wonder

Hi,

I just got back to Deezer after 12 years and I apparently liked 2 albums that I cannot delete (see attached).

Can you help me?

 

Best answer by Nina Nebo

 

Hi @Francisz !

 

Maybe you need turning your phone off and on again or logging out and logging back in to your account because this can help solve the majority of connection problems. It may be that you need to reset your Wi Fi .

 

or contact Deezer support / Chat

 

https://support.deezer.com/hc/en-gb/requests/new

 

Noam Asulin
Nina Nebo

3 replies

Nina Nebo
Superuser
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  • Nina Nebo
  • Superuser
  • Answer
  • November 8, 2024

 

Hi @Francisz !

 

Maybe you need turning your phone off and on again or logging out and logging back in to your account because this can help solve the majority of connection problems. It may be that you need to reset your Wi Fi .

 

or contact Deezer support / Chat

 

https://support.deezer.com/hc/en-gb/requests/new

 

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
Jaime.Deezer
Leonídia.Deezer
Community Manager
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Hi @Francisz If the procedure Nina suggested doesn’t work for you, no worries!

To remove the albums from your list, you just need to click the heart icon again to "unlike" them.

This should make them disappear from your liked albums. 

Let me know if you still need assistance! 😊

E
Roadie
  • emilioyn
  • Roadie
  • December 28, 2024

Only way I found to un-fav an inconsistent album was to use Windows application. Just download from official source, log in to your account and un-fav albums you'd like to remove. 

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