Hi
recently receive my Deezer Year 2024, how is it possible that my first top track is a track I never listen to !??
Change my password just in case but I'm pretty sure that's not the problem, as I've never seen this track in my history.
The track is The Beat (feat. Peter Frampton) (Bottai Remix) and doesn't appear in any of my favorites and I don't even know the band in any way. Yet Deezer tells me I've listened to it 168 times!
Any clue ?
Hello
I looked at your Deezer Family subscription in the admin profile and I can’t see on my top 2024 tracks that song.
Could it be possible that was from one of the profiles that use the Family account?
If you can check that and in case indeed nobody streamed that song, please send a screenshot and confirm if it is in the admin account of the family subscription.
Hello
the fact is the song disapear from Top 2024 tracks built by Deezer but I can see yet if I launch again the My Deezer Year 2024.
Nobody stream that song in my family.
Hello
I checked your account again, and I noticed on an alert from April that an BOT tried to connect to our account, but according to the message, it was successfully blocked.
Nevertheless, meanwhile, it could have streamed that track.
The fact that track is now removed from your playlist Top 2024 means the streams where considered fraudulent and removed.
But the card was not possible to remove from the MDY experience.
You have already updated the password, so your account is secure.
Make sure to keep your passwords secure and don’t use the same password across different websites.
Hello
ok, thanks for looking.
Have a good day
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