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CorakiRunaway Baby

posted in iOS

Deezer web player broken with Google Chrome 46.0.x (ready event not firing)?

I've just updated to the latest Google Chrome dev channel (46.0.2467.2 dev 64-bit) on OS X 10.10.4 and discovered the Deezer player no longer works either on the main deezer.com site, their API docs or my test app that uses the APIIt seems the player ready event is not longer firing. Any workarounds or is it a case of waiting for Deezer to update their player code?

4 months ago

awsteenohLover

posted in Other devices

Error and missing playlists

Can’t access any content on the platform right now. Why?

4 months ago

awsteenohLover

posted in Other devices

Error when trying to select music on phone to be played by desktop app (please read thoroughly before "solving")

Can’t control Deezer desktop from phone. It’s not like I gave my password to someone else and they’re not authorized. These are both my devices and I am using the phone to control the desktop app so I’m not even tying to play two different songs via the same account or something like that. Please adjust the license sensitivity so this app can actually work as intended. Tried updating the app on my phone and it just did a different non-functional thing. Can you guys fix this please? I thought this was a feature but I have rarely been able to get it to work properly.I’m not trying to play music on the desktop and phone app at the same time.I am trying to select a song from the iOS app to be played on my desktop app which is on the same wifi and is connected to my speakers. To explain it another way, I am using the phone as a “remote”. Again, not trying to play two songs at the same time or something like that. And Deezer is only on two of my devices so that’s also not the issue.

4 months ago

R2VRunaway Baby

posted in Android

Still cannot loop one single track on Android

I’m experiencing the same problem as described in the closed thread “Cannot loop a single track on Android | Deezer Community, bringing music lovers together”, and especially the users gave some valuable input and suggestions as to the possible cause of this, but you just closed it of without a true solution was given, so I repost.When you play a track and select specifically the option to “single track loop”:- it plays a first time;- it then goes back to the beginning of the track to play it again (as requested)- but at the moment this second playback start, you also see that the button indicating “single track loop” switches from “single track loop” to just “loop” (the little number ‘1’ disappears from the icon)- so after this second playing of the track, it moves on to the next track.I (of course) already removed and reinstalled the app. Version now is 8.0.1.32. This didn’t help.Only workaround I can think of, is make a new playlist with only the track one wants to repeat. But this

4 months ago

CrayvsRunaway Baby

asked in Android

Deezer not working on Google Home

I'm in South Africa and can't make use of Deezer on my Google home device. I'm considering to change to Spotify, which I hate but I need to have the benefit of my smart devices. whats the plans with South africa?

3 months ago

awsteenohLover

asked in Other devices

Error when trying to select music on phone to be played by desktop app

4 months ago

AdirandielRunaway Baby

asked in Android

Constant crash after latest update

I have and LG Moto G6 phone, running latest Android upfate. About 1 minute into play, the app will just stop. This happens again and again. Ive reinstalled twice, deleted cache and stored memory, turned off battery saver mode (which shouldn't be an issue in the first place) and the problems persists.It also seems to happen more often if I open other apps while Deezer is playing. Notifications from othe apps also triggers a deezer crash.The whole reason I have a Deezer subscription is because it used to be the most stable streaming app. Not anymore.

4 months ago

JomitchTiny Dancer

asked in Android

Repeating cd streams

I recently signed up to Deezer premium and installed the desktop web player on my Lenovo windows 11 computer, which is compatible with android apps. It works very well and I am pleased with the sound quality and features. However, when I stream a complete cd and it reaches the end, it starts all over again. I can't see an icon to cancel repeats. How does one do it. All the other streaming organizations I have used have that option.

4 months ago

jab2kRunaway Baby

posted in Android

the new version keeps forgetting what it was doing

I have a very simple set of requirements : I'd like to be able to start the app and have it immediately continue playing my favorites in shuffle mode, picking up where we left off the last time I listened. I've also downloaded all of my favorites to local storage, so as to not depend on internet connectivity. Mileage on this wasn't great in the past but now every time I start up,(1) The app spends a lot of time trying to contact Deezer servers before actually starting to play music, and(2) it forgets what it was doing the last time, which means I need three clicks to restart the shuffle mode inside the favorites playlistWat do?

4 months ago

EndGameTiny Dancer

posted in Other devices

Free account cant listen to songs, disabled adblock, clicked "accept cookies", still wont play on firefox

“Support your favourite artistsYou must accept advertising cookies to access Deezer's free service.Choose one of the two options below” Click accept still cant listen...

4 months ago

capillonpubRunaway Baby

asked in Android

simple Headphones through usb c issues (not headset with mic)

Hi, When I plug a headphone (without mic) using an usb-c adapters on my android phone (i’ve tested at least 5 differents adapters and 3 headphones, also different phones xiaomi or samsung) deezer start switching songs non-stop.If I use a headset with microphone instead of a simple headphone, there’s no issue. It doesn’t appear with other music or video apps.Is there a specific settings to apply in order to avoid this issue?Thanks, Philippe

3 months ago

Santiago Evans AbaracónLover

asked in Android

No discography on artists pages

Hello,Since yesterday I can’t see the discography in any artist page. I tried uninstalling and re installing the app but the issue persists. I attached a screenshot.My cellphone is a Motorola edge 20 lite with Android 12.

4 months ago

ianglondonTiny Dancer

asked in Android

Galaxy z fold 5

Since getting a new Galaxy fold z 5. Deezer keeps crashing and closing.I've reinstalled the app but it keeps happening. is there a know issue for this device? Regards,Ian

4 months ago

Santiago Evans AbaracónLover

posted in Other devices

Cannot access artists albums on Windows app/browsers and artist's discography doesn't display on Android

Hello, Today I started experiencing two issues in Deezer. First when using the Windows app (version 6.0.20) or browsers (Microsoft Edge), when I select an album I get a message saying “An error has occurred, please try again later”. Then in the Android app, when entering an artists page the discography is not shown.The weird thing is that I have been using the app for a few days now and it was working just fine until a couple hours ago when I started having this problems. Thanks in advance

4 months ago

Ognjen StojićTiny Dancer

posted in iOS

deezer search

…

4 months ago

ThimoclesseRunaway Baby

posted in Android

Play/Pause hover button Android

I noticed that the hover of the play/pause button isn’t larger than the icon itself. It’s the case on the other button, but not in the play/pause. All “circle” seems to have the same size, even if the icon of play/pause is bigger than the next/previous one. It's doing that only on Android, but in IOS circles adapts to the size of the icon. It’s a small detail, but it makes feel the play/pause button awkward to click. On the “reduced player” the round is bigger and make the play pause button better to click on it. I hope that it will be solved, it’s a small detail but the Android app is full of small details missing in comparison to the IOS app that is way better. Good luck Deezer Team, you are doing a great job, and I hope that you will be able to push the android app to the same standarts that the IOS app.

4 months ago

ThimoclesseRunaway Baby

posted in Android

Better image quality lockscreen (android)

I noticed that the quality of the images of the player on android is low. The player that I talk about is the one on the lock screen and the notification center on my Google Pixel.I’ve put an example of that, I’m talking with screens. There is Deezer, Spotify and YouTube Music. Spotify and YT Music have high quality. But the Deezer one is in bad quality.However, images in the app player are in high quality, so it’s only on the lock screen/notification center player. Also, it lacks of a “like” button and “next music” and “previous music” but I heard that they are working on.I hope that Deezer will fix that quickly because add a feeling of old app… If someone of the Deezer Team read this, love you guys It adds a feeling of bad quality to the app. I think that it’s not hard to implement

4 months ago

megereniRunaway Baby

posted in Other devices

"An error occurred, please try again later" desktop.

On desktop Chrome, Safari and the desktop app, whenever I try and play any song I am presented with this message. I have tried things recommended on this sit such as reinstalling the app, logging out and back in, clearing cache, correcting date and time etc etc.Doesn’t work on either Windows 11 or MacOS- have tried both.Mobile app works fine so I am really confused.I haven’t been able to use deezer on my desktop for months now and it’s really annoying.Any suggestions I haven’t already tried out?

3 months ago

awesomemacDeezer Legend

posted in Android

Artist page looking wrong

Hi,I was wondering if anyone also has this on their Android phone or tablet?If I go to the artists page (favorites) the page looks wrong. Some artists aren’t showing any picture and there is also something else.On iOS and on the browser also the same artists aren’t showing their picture.I already cleared the cache→ didn’t helpI already deleted and reinstalled Deezer→ didn’t helpI installed Deezer on a different device→ didn’t helpLast thing I’m going to try later this week is installing the beta.Android 13 with Deezer 8.0.1.32

4 months ago

Zayuh JavonTiny Dancer

posted in Other devices

Music that is not mine under my artist

4 months ago

Ben.VosTiny Dancer

asked in Other devices

Clicking "manage my subscriptios" just opens Deezer in my browser

I was trying to manage my subscription, to compare what I currently pay to what Tidal offers. The button just sends me to Deezer.com instead.

4 months ago

JohnLRunaway Baby

asked in iOS

downloads not working

Can anyone help? The download function on the iPhone apple, is this because of the latest update?

4 months ago

HL RillhRunaway Baby

posted in iOS

MYDeezeryear dosent work

Mydeezeryear literaly doesn’t work for me: it plays 2 song’s extracts and it stops after 2mn

4 months ago

VeroshihRunaway Baby

posted in iOS

All artists not showing Discography section, no albums shows up.

I'm the new user.In my iPhone 13 (ios 17.1.2), all artists not showing Discography section, no albums shows up.But the article 4 months ago said that the problem would be corrected!?"In the Beta 9.44 version, the situation has already been resolved and the display of all content appears.In the normal version the resolution of the problem will be available from the 24th to the 25th of July."

4 months ago

Christopher RussellTiny Dancer

posted in Other devices

Windows Desktop App Crashes when moving the window between monitors

If I attempt to move the Deezer desktop app between different displays connected to a Windows 11 PC the application exits immediately requiring me to restart it.

4 months ago

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