Hello,
Today I started experiencing two issues in Deezer. First when using the Windows app (version 6.0.20) or browsers (Microsoft Edge), when I select an album I get a message saying “An error has occurred, please try again later”.
Then in the Android app, when entering an artists page the discography is not shown.
The weird thing is that I have been using the app for a few days now and it was working just fine until a couple hours ago when I started having this problems.
Thanks in advance
Hi
I’ve tried to select albums on the browser and in the Android app, I don’t have any problems with this.
Does this issue appear with every artist and album? And do you have any examples or artists or albums, so that I can try it on my end?
*I’ll try the Windows app later.
Hi
I’ve tried to select albums on the browser and in the Android app, I don’t have any problems with this.
Does this issue appear with every artist and album? And do you have any examples or artists or albums, so that I can try it on my end?
*I’ll try the Windows app later.
Yes it happens with all albums.
In the case of the android app I can access the albums but I cannot see the discography on the artists pages (happens with all artists as well)
Some artists I tried: Metallica, Iron Maiden, Voivod, Judas Priest and Black Sabbath.
Just to clarify, it's the albums I can't access. I can access artists pages, but when trying to access an album I get that error
OK, the access to album pages is now restored. Thanks to whoever fixed the issue
Bit odd, but I’m glad that the issue is gone.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
