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Rudi
Ultimate Superstar
Ultimate Superstar
June 17, 2021
News

Try our remote control and let us know how it works!

Related products:FeaturesMobile appsDesktop/Web
  • June 17, 2021
  • 127 replies
  • 19332 views
Try our remote control and let us know how it works!

You've asked for this feature and since then, the wait has been a long journey. Our community pet peeve for a while, starts to get shape in our platform… :iphone:

Welcome to our remote control feature! :boom:

It's a great privilege for me to announce our initial test launch, for iOS users who are on the beta version of the app :minidisc:

You can now use your iPhone (or iPad) to control our desktop app, the Deezer web app, another iPhone or iPad.

 

How to access the remote control feature? :telephone_receiver:

You'll need to have the beta version of the Deezer app on iOS: 

  • Open app > Settings > Deezer Labs
  • Activate Remote Control 
  • Choose your track and click on the “Audio output” icon 
  • Select the device you want to control

 

 

127 replies

Rudi
Ultimate Superstar
RudiAuthor
Ultimate Superstar
July 6, 2021

Thanks for this @SkyFerrariTiddie seems to be one more thing we need to tackle. Probably a limitation we still need to develop. Keep the feedback coming!

Guitar Hero
July 8, 2021

I also can’t find the desktop app from my phone. My PC is visible in the network from my phone, but it can’t find the desktop client. It recognizes the web version just fine. Also when connecting to browser, the currently playing track is restarted, is this intentional?

Controlling the volume with volume keys can be jumpy at times. If I click the volume button multiple times it goes back to its original position (volume) or sometimes back and forth like it’s lagging behind. It also happens on the in-app sound control sometimes but not nearly as annoying as using the physical buttons for some reason.

Also adding that I tried using this like I use other streaming services, let it play on my PC and went to bed. It seems that it loses connection as I use other apps on my phone.

Deezer desktop app (Windows): 5.30.0
iOS version: 14.6

Guitar Hero
July 11, 2021

When I am listening to a playlist on my iPhone and connect to this iPhone with my iPad, the current song is skipped and the next one is started.
I would expect that the current song is continued (because sometimes I want to “like” this song, which is not possible if this song is skipped).

iOS/iPadOS version: 14.6

Harmonie
Hitmaker
Hitmaker
July 11, 2021

And again Deezer is going out of their way to develop features for the 'rich' minority of their users (iOS users)

While Android users are waiting since years for basic features such as Crossfade. 

Do you guys actually believe every Android user owns a cheap phone? Let me tell you that mine costed me around 1200 $. 

https://www.deezer.com/de/profile/3747571682 https://music.youtube.com/channel/UC5-tQKTTF3XuiOY2XmJLNAg?feature=share https://www.last.fm/de/user/Hyperboraeer
Rudi
Ultimate Superstar
RudiAuthor
Ultimate Superstar
July 12, 2021

Hi there @Harmonie as you can see above, it's getting developed for Android too, we can just release a test quicker on iOS.

And there's nothing to do with price. For example, if you were a developer you'd understand the differences in developing apps and features on both systems. It's always a technical decision - an example of that is the fact Apple only supports a couple of versions of their OS which work on similar hardware. Android is made in numerous versions, for the high end device you purchased, to the other side of the scale, from different manufacturers. I trust this clarifies the matter.

Hey @raoulK @neechee thanks a lot for the feedback, I've passed it on. The teams might come back to me soon with a few questions, I'll let you know!

Harmonie
Hitmaker
Hitmaker
July 12, 2021

I know for a fact that developers and streaming services prefer to develop for iOS users, while Android users are often times left to rot waiting for features that iOS has since years. 

There are for example tons of topics in the Spotify forum, created by Android users, asking and literally begging to have the same features, and to be as up to date as the iOS version.

The moderators there are going out of their way to close those topics with thousands of upvotes and support, simply because they see no incentive developing their services for the Android OS. When you use a streaming service/app that exists on both OS you will often realize that the Android version is years behind the iOS version.

So when I say that Android users are treated like second class citizens I'm not exaggerating. 

https://www.deezer.com/de/profile/3747571682 https://music.youtube.com/channel/UC5-tQKTTF3XuiOY2XmJLNAg?feature=share https://www.last.fm/de/user/Hyperboraeer
Rudi
Ultimate Superstar
RudiAuthor
Ultimate Superstar
July 13, 2021

Yes, you totally got a point @Harmonie but it isn't in our minds to treat Android users differently. And I can tell you that during this quarter, it's all about improving the Android app here at Deezer :relaxed:

Guitar Hero
July 16, 2021

I just signed up, as I was sold on the UCPS system and trying to move away from Spotify (see: The Dark Side of Spotify). Weighing different services, Amazon (which has an extra music tier to pay for) and YouTube Red (which I already have) paid better on past average studies, but Deezer had more polish and a great onboarding process.

I had assumed it would have this feature already in place. Alas… it does not.

In particular, I have my Echo Dot connected to my big room speakers to play at any time… so I ask Spotify to send the music to the Echo Dot, and get big sound. It’ll wake up and start belting out music, no words need to be said, just taps in the desktop or Android app.

Deezer not only needs me to shout at the Echo (and get it to understand me, often over the noise of an A/C), but … remote control of Alexa doesn’t exist… at all?

I don’t get that limitation. It’s Deezer’s developed Alexa skill, isn’t it? I can sorta understand it being a little wacky to try to control across apps, but… maybe having the desktop app (without Bluetooth) controlling a mobile app (which has BT, thus your headset), that’s a practical use case for it?

Just disappointed in the general state of interoperability. I have no idea what music the Echo is playing, and no way to control it… and strangely, it also doesn’t show as a linked device in the desktop client, and it lets me play music at the same time Echo is playing (two streams at once?). Just oddly disjointed.

I joined this beta on my spare iPhone 6s, and … found that nothing was controllable, still not even the Echo that was playing the whole time. My feedback: well, good job for taking a step forward towards a core feature needed to stay competitive, but it’s still a few steps short to even basic usability. Please keep up the effort. This space needs competition. :)

Rudi
Ultimate Superstar
RudiAuthor
Ultimate Superstar
July 17, 2021

Thanks a lot for the feedback @FalconFour super important, very helpful! And yes, we'll keep on working on this - even a new skill for Alexa is on the making. Stay tuned!

@Harmonie our devs have seen your comments and wanted me to let you know that, despite not having a date yet, they're working on bringing this feature to Android as soon as possible (development work is being carried out as we speak).

Harmonie
Hitmaker
Hitmaker
July 17, 2021

 

@Harmonie our devs have seen your comments and wanted me to let you know that, despite not having a date yet, they're working on bringing this feature to Android as soon as possible (development work is being carried out as we speak).

Thanks for letting me know. I appreciate it, and I hope that the Android and Windows versions will be polished alot more. iOS and what not had enough attention and development from Deezer. It's time to fully put your passion into the Android and Windows versions 👍🏻

https://www.deezer.com/de/profile/3747571682 https://music.youtube.com/channel/UC5-tQKTTF3XuiOY2XmJLNAg?feature=share https://www.last.fm/de/user/Hyperboraeer