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My Deezer Year 2024: Hyped Up or Roasted? 🔥 💜

2 days ago

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Other devices

For troubleshooting on any other devices supporting the Deezer app, ask your questions here!

475 Topics
5,191 Replies

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475 Topics

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OtaconRunaway Baby

asked in Other devices

Why is the playlist windows so SMALL when adding a song through the + button ?

Hi Deezer team,On desktop app, when adding a song to a playlist, the little window that pops up when pressing the + button is too small.You can only read the 3 first names and scrolling through there is a hassle.There is so much room, why not use it ? Can this please be made bigger ?

578

1 year ago

NvzRunaway Baby

asked in Other devices

Is anyone getting "An error occured" on desktop?

I try to view an artists’ page but I get the error every time, both on desktop and webviewer.

9649

1 year ago

xlaubRunaway Baby

asked in Other devices

Deezer app freezes on Windows 10.

Hello!My app always freezes after a while. Music is still playing, but not showing the correct tunes. I always have to close the app (it stays open in the tray, so music keeps playing) and reopen it again. Best regards

32217

1 year ago

Donna.Louise.FieldingRunaway Baby

asked in Other devices

looging deezer out of all devices

Is there a way I can log my deezer out of any other devices as I feel that someone has gained access to my account and although I have changed all passwords, I am still unable to play my music as there is an error saying it is playing on another device.

1701

1 year ago

pasinduRRunaway Baby

posted in Other devices

offline songs on desktop not working

did anyone facing this, when u listening to download songs when offline?

162

1 year ago

RoscoNekoRunaway Baby

asked in Other devices

Deezer Starts to Stutter and Stops After Playing One or Two Tracks

Hello,For about the last 3 months or maybe a bit longer, I have been experiencing issues with Deezer on my PC (Windows 10). If I’m lucky I can listen to one track without any issue. Soon after this, all songs try to play, but stutter or don’t play at all.Some things to note:- I have tried all the different quality settings- I have uninstalled and reinstalled more than one.- I have tried installing it from the Windows store as well as download the exe directly.- I have a 50mb line, so it is highly unlikely a bandwidth issue (it plays fine on my phone on Wifi at home)- It does not matter if I have other programs open or not, so I doubt it’s a resource matter either.I have seen similar posts on here, but none of them conclude with a solution.Please do not make me go over to Spotify like all the normies. But if this continues, I will have to.Thanks so much,Rosco

1147

1 year ago

Larry KyotoRunaway Baby

posted in Other devices

No sound output in MacOS new AirMac from Deezer app

Please advise: internal speakers OK. External output> DAC>no sound. Reinstalled Deezer app, not working. ROON, Spotify etc no problems.

1 year ago

nordavindRunaway Baby

posted in Other devices

Deezer crashes when I move the app

First of all, this issue has been reported here and yet no solution or fix has been applied. It’s just dismissed with “you cannot reproduce it”. I’m experiencing the same things as the others. I open Deezer, try to drag it to relocate the app to another place on the same screen or to another screen, and the app just disappears. No crash log. This happens on two different setups, on two different machines, two different windows versions. Yes the app is the latest version. Yes, I’ve tried to reinstall the app. No, i don’t have issues with any other app. That you are unable to reproduce the problem then just leaves this is utterly frustrating. I’m this close to move to another streaming platform. Please take this issue seriously.

1785

1 year ago

pobiRunaway Baby

posted in Other devices

deezer keeps stuttering on browser

I’m using chrome and I listen to deezer on this browser. After listening to a few songs it keeps stuttering, also the webpage becomes pretty laggy. It only goes away when I refresh the page but then happens again all the time. I deactivated my ad-blocker for deezer webpage and cleared the caches on chrome but it did not work. Any solutions?

512

1 year ago

dEviLzRunaway Baby

asked in Other devices

Deezer App Update WebOS LG TV

Hello Team, Will the Deezer App be updated on WebOS TV?Its not been updated since quite a long time…I can’t play all songs in my favorite playlist. Thank you

140937

1 year ago

actionreplay2012Runaway Baby

asked in Other devices

keep receiving error message on new songs.

I have a playlist that I’ve been playing from no problem. now they don’t play. I have paid premium account. just get error. reinstalled app but still the same. also tried this on vdj and have the same issue. some tracks just say error.

804

1 year ago

sky1232141254321513213412312Runaway Baby

asked in Other devices

How to avoid "banned for few mins" after skipping 5-10 tracks in a row?

You listen (for example) at web-pageyou skip 10 tracksafter skipping ANY tracks wont play. Wait 5 mins and same tracks / playlists work. Skip 10 more and you are banned again…. how to avoid that?

638

1 year ago

Janethann2Runaway Baby

asked in Other devices

keeps jumping back to the same song after a few seconds of playing any other

When I’m trying to shuffle any music, it keeps jumping back to the same one song after a few seconds of playing any other can somebody help me it’s driving me crazy I even tried powering my phone off and I didn’t help

381

1 year ago

Seb31Runaway Baby

asked in Other devices

How to keep screen on? (Windows 11)

How can Deezer prevent the screen from going to sleep when left unattended? (Deezer Desktop on Windows 11) I listen to Deezer on my latop, connected to an external screen with embedded speakers. After a few minutes, Windows puts the screen to sleep and so does the playback on external speakers stops.Other media players (i.e. VLC) are able to prevent the screen from going to sleep.

1372

1 year ago

KDAM71Lover

asked in Other devices

Launch Deezer at start up doesn't work

I'm using the Deezer app for windows. I’ve turned the setting launch Deezer at start up on. It doesn’t launch at start up. How can I fix this?

1525

1 year ago

BeeeRunaway Baby

asked in Other devices

Where is the equalizer?

Hello! I'm currently making the move from Spotify, and I'm trying to optimize the sound.However I can't find any settings regarding an equalizer in the desktop program. The FAQ tells me that there should be a speaker icon somewhere but I'm having a hard time finding it. I've googled and googled and browsed the community, but I really can't find it. I'm using Windows 11 with a fresh Deezer installation. Can anyone point me towards the right direction? Thanks!

6915

1 year ago

RonenzaRunaway Baby

asked in Other devices

using Deezer with a Control 4 Audio Device

Hi. I have a good Stereo system with control 4 feature. How can I use Deezer with a Control 4 Audio Device ?I want that the Stereo device’s DAC will be used instead of my iPhone. thanks.

701

1 year ago

BmpRunaway Baby

asked in Other devices

alexa plays 1 song only

When alexa is asked to play a deezer playlist it only plays one song before saying that is the end of the playlist. This began out of the blue a few weeks ago. How can I fix this?

17915

1 year ago

jirikovoegoLover

asked in Other devices

How to play flow mood on Alexa

Hi,what is formula for playing (for example) motivation flow on Alexa?And if I say Alexa, play my music, my favorites will start playing. Unfortunately it play last added track only. Can you fix it?

681

1 year ago

emmaz43Runaway Baby

asked in Other devices

Fitbit and Deezer

I don’t understand why you’ve cancelled Deezer on Fitbit?! The whole point in me signing up for Deezer was to listen to music while I run. I don’t need or want it for anything else.

571

1 year ago

GellygenRunaway Baby

posted in Other devices

The sound is distorted when using earbuds with webplayer on my computer

The sound is fine if I do not have my earbuds connected, the sound is also ok with my earbuds on a call but for some reason if I try to listen to Deezer with my earbuds the sound is awfully distorted like my earbuds are underwater.I tried clearing the cookies of Chrome it helped until I disconnected my earbuds and connected them back again.I tried using Edge same thing happen and the windows app keep giving me error messages MS0610 so I ended uninstalling in.I’ve been using Deezer for years and never had such issues before/What is the solution….?

273

1 year ago

blea6684Runaway Baby

posted in Other devices

sonos deezer unable to browse music ?

Suddenly unable to access Deezer via Sonos. Error message says “Unable to browse music”. I’ve updated both apps, reauthorized Deezer to run in Sonos but still nothing.

145142

1 year ago

NandiRunaway Baby

asked in Other devices

The same Deezer service on Fitbit Sense 2

Dear Users, I’m using Fitbit since 12 years and I was happy to use deezer on my former Fitbit Sense. When I got the news that I cannot download music on my clock because deezer stop support this feature I - and many others in Fitbit community - got sad. Then I got my Sense 2 and there is no support on it for any music control. I would like to ask you to have back the same deezer support on Fitbit Sense 2 like on Sense 1 (i.e. control of music and download of playlist on the clock for offline listening). Than we all can go happily for a run :)RegardsNándor

3265

1 year ago

Lynn Nox

posted in Other devices

xbox app not working right

The deezer app for xbox needs an upgrade. I haven't been able to use the app on my xbox for days as it wont play sound anymore. The app has had other issues that I brought to the attention of the twitter page but its been acting up worse since. First the song displayed and the song playing often gets unsynced while playing. It will display one song but be playing something completely different. This causes longer songs to get cut off before they are actually over and shorter songs to just be silent for the remainder of the time. It also frustrates me that i cant listen to podcasts on my xbox app, I dont just use my xbox for gaming, it is my entertainment system. Very recently, in the last week, the app refuses to play sound. I will go to a playlist and hit play but nothing comes out. Its not my xbox or my sound system as other apps work just fine. I truly enjoy this app and would like to continue enjoying it but I pay specifically so I can use it on my xbox and that is impossible rig

1093

1 year ago

Dj RenLew

posted in Other devices

Connecting to Pioneer's Rekordbox

Good morning. I recently switched from using Virtual Dj to Pioneers version called Rekordbox. I'm trying to connect it to my account to show up like it did in Virtual Dj. Can you help me? Thanks. Lorenzo

734022

1 year ago

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