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support for linking other devices

  • March 1, 2025
  • 4 replies
  • 58 views
M
One Hit Wonder

I have Deezer on 2 Android devices  , Deezer connect does not discover other devices please tell me how to solve this. If this can't be fixed I'll probably cancel my subscription

Best answer by awesomemac

There are, but did you try to reach out to the Deezer Support?

https://support.deezer.com/hc/en-gb

    4 replies

    Nina Nebo
    Superuser
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    • Nina Nebo
    • Superuser
    • March 1, 2025

     

    Hi ​@MusicLover1acsscv !

    Maybe will help if you  logging out and logging back in to your account from device which does not show .

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
    M
    M
    One Hit Wonder

    Are there any deezerl staff on this forum

    awesomemac
    Superuser
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    • awesomemac
    • Superuser
    • Answer
    • March 3, 2025

    There are, but did you try to reach out to the Deezer Support?

    https://support.deezer.com/hc/en-gb

    Jaime.Deezer
    Community Manager
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    • Jaime.Deezer
    • Community Manager
    • March 4, 2025

    ​@MusicLover1acsscv which devices are you trying to find?
    Keep in mind that Deezer Connect works between devices (mobile - web - desktop app) only.
    Thanks

     

    GropplerZorn
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