Music playback just keeps stuttering, halting randomly, tried Hifi and HQ same problem. Sometimes the problem goes away for a few days, and then randomly starts happening again. My internet connection is plenty fast (900Mbps down, 250Mpbs up). Same thing on mobile internet. Same thing is happening in all all browsers, in windows and android app. Maybe deezer is throttling the bandwidth? I need help, i really like deezer, but this is off-putting.
Browser: Firefox 129.0 (64-bit) OS: Windows 11
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Haven’t seen this issue here. And I’m using Android and the browser.
Even on my Sonos device I don’t have this.
But do other users experience this or not?
How long is this happening?
I play a random track sometimes it downloads the whole track instantly, but sometimes it doesn’t download the whole thing, just small chuncks.
As you can see on this screenshot, when the song is ending soon the next track is already donwloaded, but sometimes its not, so the playback stops or stutters.
Edit: weird thing, when im on a track that stops playback, i close firefox, 5 seconds later i open it again and play the same track that didnt play, now it instantly downloads the whole thing. But this is also random.
I just can’t understand why this is happening to you and (so far) nobody else has reported this.
Hi @Alfredo.Deezer: is this something that you have been seeing elsewhere?
I also contacted my ISP about potential service restrictions. They told me that they dont have any restrictions.
Maybe there is a problem with the local Deezer CDN close to my location (im located in Hungary), because the same exact problem is happening with Tidal, however Apple Music has no problems whatsoever.
Still an issue, contacted support several times, but no real help.
