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Deezer does not work via Chromecast

  • 10 February 2022
  • 65 replies
  • 5245 views
Placido09
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Userlevel 7
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Since yesterday afternoon, my connection to Deezer via Chromecast built in has not worked. I have a streamer Pioneer n-30ae At first I thought there was a bug in the streamer but other apps- for example TuneIn normally work over Chromecast. I did everything possible to solve the problem, but without success. I restarted the streamer and modem, reset the device, uninstalled the Deezer app from my phone, and reinstalled, cleaned the cache, tried the beta version. Nothing helped.Deezer via Chromecast doesn't work. Can you please help me? The fault must be on Deezer side.  It's never happened before. Thank you

 

Crazy about music
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65 replies

D
Rank

Oh my, I also have the same problem. I thought giving Deezer another try just to find out that all the problems they are working on since years are still present. Not only I also had these Chromecast-problems the last time I used the service, also there is STILL no possibility to sort playlists in folders, you STILL don’t have the possibility to start a cast from the Desktop app and STILL you have a synchronised play queue but can’t switch devices seemingless to control them. So it seems that after my three month of trial I’ll be gone again...

F
Rank

Same problem here, i will cancel my subscription, spotify works perfectly. Deezer doesn’t take care of it’s customers.

D
Rank

Same problem here, i will cancel my subscription, spotify works perfectly. Deezer doesn’t take care of it’s customers.

Spotify doesn’t, too, but at least the service works as expected

W
Rank

Same problem with me. I had the same problem two years ago then they got it working, but after an update 3 months ago it’s stoped again. ( everything else still cast’s ….) very annoying. Come on Deezer sort it out…🤨

G
Rank

I have the exact same issue with an LG Chromecast built-in device for months now. It connects, I hear the sound feedback that an app has connected, but music never starts. Casting works on regular Chromecast dongle and on Google home mini. This is super annoying. I can't use deezer for my main use case..

 

Oh, and yes, every other app can cast music to that speaker...

Bevster
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Userlevel 3
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I’ve had to cancel my membership. The missing important functionality of Chromecasting for months points to a lack of resources or poor prioritisation of what is basic functionality (I mean, mucking around with Flow 2.0 when many users can’t play music on their audio system?) and subpar delivery of the service paid for. Worse though the arrogance of not updating either this forum or my support ticket says all I need to know about this company. I pity anyone who invested in it recently. A real shame as it showed so much promise and the editorial is actually pretty good. I’m disappointed rather than angry.

D
Rank
Userlevel 2

I’ve cancelled my subscription today too. I started as a premium subscriber in 2015, then moved to HiFi 4 years ago. It’s a real shame Deezer isn’t willing to invest in basic functionality. I moved to Tidal where I get better sound quality and streaming that actually works for the same cost. 

T
Rank

Same as all you guys, 

Got playlists and listening history or i would bin them.

Should get discounted per month for not having full service package.

pr1cks,

K
Rank
Userlevel 3
Badge +1

It’s not possible! Every day the chromecast feature goes worse. Always more slow on load tracks.
Always interrupting during play songs.
It's not possible choice track from playlist during play

Please solve this bug. These problems are on all my devices: nesthub, chromecast audio, jbl soundbar and pioneer speaker that doesn't work

 

@Yula 

K
Rank
Userlevel 3
Badge +1

Do you have any news?

R
Rank
Userlevel 6
Badge +5

After 7 years I've run out of patience and just signed up for Tidal. The UI and way it works is going to take some getting used to, but I now get the HiFi sound i signed up for on all of my systems. 

D
Rank

I’ve had Deezer for 3 months free there’s no way I can even consider subscribing it’s nothing but a nightmare it won’t connect to cromecast the app well weres a simple song history list I’ve never come across a music app so poorly designed and does not function crashes my phone and blasted my Harmon speakers throwing in 500 wats of music out uncontrollable volumes issue’s vie phone app Harmon app nearly o never again 

 

 

 

 

 

 

 

 

K
Rank
Userlevel 3
Badge +1

There is this issue from one year.

At this moment chromecast with deezer is a nightmare

F
Rank
Userlevel 1

Same problem. I can no longer chromecast to my Naim Nova and mu-so systems whilst it works fine with Spotify or Tunein. 

No communication from Deezer, appalling customer service. 

L
Rank

I had the same problem both with an harman kardon Omni-20 and an HK soundbar. I found two solutions... First starting deezer and next from Google home select casting from the chromecast device works.

But even better, I found that when the speaker is in a group with a regular chromecast, selecting the group in deezer works flawless. I have an old chromecast audio now which is in my wifi netwerk but not connected to a speaker. I Just create a group in Google home combining this dummy chromecast with a speaker and everything works fine. I have multiple group now each containing this dummy WORKS…

By the way, my wife uses Spotify which has the exact same problem when using chromecast. 

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