Deezer does not work via Chromecast

I tried. Nothing.

There is a problem on the deezer platform.

I understand that there may be a technical problem, that is quite normal but I do not understand that it has been going on for more than 3 weeks, we are not informed what actually happened, why did it happen and when will the problem be resolved? Connectivity through Chromecast is absolutely essential for demanding users due to the lossless transfer of hifi quality. This is all the more important in the absence of Deezer Connect. Resolving this issue quickly should be a top priority, as Deezer has been missing one of its core features for more than 3 weeks. It can also confuse new users. I'm really disappointed.

I agree with you for all. 

Any news?

Same problem here. Since around 3 weeks, I can no longer cast to my NAD C338 amplifier with built-in Chromecast. All my other apps are still working (tunein, repaio, spotify (free)). Even the Deezer test during the setting up of my  NAD C338 via Google Home assistant works! But once everything is setup, I simply cannot cast from the Deezer App anymore (where I am logged in with my paid account).
I tried all possible tricks that I found on the internet (factory reset of my NAD, empty cache and data of my Deezer App, restart my phone, reinstall the Deezer app...) None worked. 

The current poor workaround is to start the Deezer App on my phone and then cast the audio to my NAD amp via Google Home. This means that the audio is streamed from my Phone to the Chromecast, instead of Chromecast streaming the audio directly from the Deezer server on the cloud (with the max quality).  My phone is no longer used as a remote control; if I stop it, the audio stops. Listening to music means draining out my phone battery... 

I know that this is nothing really new compared to all the posts above, but I thought the Deezer developers should know that more people are affected and that it is really frustrating to find this bug the hard way (a little notification in the App would have been much appreciated as I was close to return my NAD amplifier for repair...)

Today, it's exactly one month that doesn't work steaming via Chromecast. No information on the situation, what happened, why ,when the service will be fully operational again. nothing Just empty platitudes that the situation is known. I subscribed until the end of May and it's no use to me.

Why make the advertised features work when you can have an update to celebrate international Women’s day and just keep focusing on empty marketing?!? to Deezer. I suspect they do not even have a product reliability team.

I ran out of patience and made the switch to Tidal. I love enjoying my Hi-Fi system and this bug made that impossible. So unfortunate, especially because I like the search engine and interface of Deezer more than Tidal.

I hope Deezer will get it right soon. For now I am happy to enjoy my music again, but I am very disappointed in Deezer.

I’m also unable to use Deezer with Chromecast. I have a first generation Chromecast stick connected to my AVR and it works just fine with all other streaming services (Netflix, Youtube, Spotify, ...). When I try to cast from the Android Deezer app, the Chromecast display goes black for about 1 minute and then returns to the idle screen. The music doesn’t even start at any point during this time. I was hoping to replace Spotify with Deezer to get better streaming quality but if I can’t cast to my sound system one way or another I will have to cancel my Deezer subscription.

Do you open a request to Deezer support?