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Windows/Mac Deezer Desktop/Web App - Feedback for improvements

Windows/Mac Deezer Desktop/Web App - Feedback for improvements
Rudi
Rank
Userlevel 7
Badge +7
  • Rudi
  • The Godfather
  • 14344 replies

 

Our Desktop/Web app can improve, and we need your help :desktop:

This is the space for all those improvement calls you kindly make to us when looking at how to make our desktop and web apps better platforms.

What should I post here? :thinking:

  • if the app needs User Interface or User Experience (UI/UX) enhancements, let us know
  • if the app should be compatible with certain devices or audio outputs, we're with you
  • if there's a cool integration we should consider, shout out
  • and if any feature is missing, don't forget to mention

This topic is intended for version 4.20.0 and above, and for our browser version :floppy_disk:

290 replies

H
Userlevel 7
Badge +6

I see another problem on Deezer.

This problem does not exist on the service I use now.

When on Artist pages I want to know exact length of the track. I queue songs based on this.

I can’t see this info on the Deezer which makes ARTIST pages on Deezer not very useful.

H
Rank
Userlevel 4
Badge +1

Just saw the new web interface and to my horror I cannot find a way to have newly added tracks on top. I personally hate having my newest songs on the bottom because that would mean scrolling down about 800 tracks or more to get to the music I want. I usually listen to stuff I recently discovered so having it at the bottom is quite unlogical. 

 

I do hope that I missed the option and it’s still there, if not please don’t do this to the app.

Yula
Rank
Userlevel 7
Badge +10

Just saw the new web interface and to my horror I cannot find a way to have newly added tracks on top. I personally hate having my newest songs on the bottom because that would mean scrolling down about 800 tracks or more to get to the music I want. I usually listen to stuff I recently discovered so having it at the bottom is quite unlogical. 

 

I do hope that I missed the option and it’s still there, if not please don’t do this to the app.

Hey there, the option is still there just a bit hidden, if you zoom out on the browser page you will see the voice “Added” and you can sort them by Recently Added from there./ 

(She/her) add your pronouns to your signature!
P
Rank

Hi,

On the Mac OS X app (not iOS but the desktop Mac OS X app), may I suggest to have a dark/light mode following the system settings? That would be super useful!

Thanks!

C
Rank

Please implement the crossfade feature in the Electron built desktop app for Ubuntu/Linux.

M
Rank
Userlevel 1

I would love it if when you're a minute, minute and 45 seconds, 2 minutes, 2.5 etc. into a song, and you press the back/replay button, it starts from the beginning of that same song again and not completely go back to the previous song. You can do this on mobile but not the desktop, and it's quite annoying.

Also, the progress bar of the current song playing does not work on touchscreen devices. I can't manually go back x amount of seconds or minutes,

 

.

J
Rank

I have a suggestion for Deezer on a MAC (desktop app or web version); it would be nice to have the ability to side-swipe when browsing! This is kind of stupid to click on the little side arrows when you want to navigate left/right!

You cannot believe how many times, I just side-swipe on my Magic Trackpad, to be like aarrrrgh…:angry: I need to click on that little icon <>.

You can already navigate up/down & left/right on a phone, so implementation should be a no-brainer.

 

Like this post, if you like this idea!:thumbsup:

Yula
Rank
Userlevel 7
Badge +10

Thank you everybody for the feedbacks! 

(She/her) add your pronouns to your signature!
M
Rank

Windows app: could you make it so pressing space whenever the app is focused pauses/resumes the current track?

Right now it only works if I click on the app first (so not if I’ve alt-tabbed into it, for example), at which point I might as well just click the pause/play button.

V
Rank

Having to click the “play button” in web app?

 

Hello, lately it seems that the possibility to play songs by just double clicking them has dissappeared, meaning I now have to hover over the album picture to press the play button. This makes it harder to use in my mind, just clicking on the row/blank space to play is often times a lot faster. 

 

Apparently this is only when clicking in a playlist, not in albums or artist profiles etc.

N
Rank

I’ve just heard the advert for kid ink for the 3rd time in about 30 minutes.  This genre so so far removed from whet I listen to I find the advert impossible to listen to.  Rather than persuading me to subscribe, it’s had the opposite effect and I am going to listen to another app instead.  

I love the Deezer app, but the ads are becoming too invasive too loud and too often.

J
Rank
Userlevel 4
Badge +2

Hello,

Some thoughts on the desktop app, especially on macOS:

App framework (mostly macOS oriented)

  • It’s based on Electron, which is regrettable. We’d rather have a Mac Catalyst app (please let us run the iOS version on Apple Silicon macs at least).
  •  It’s still not compatible with Apple Silicon (M1 and the likes). Spotify is.
  • As far as I understand, it’s based on a now unsupported Electron version. The framework version reads 12.0.4 (https://www.electronjs.org/releases/stable?version=12&page=5#12.0.4), which was released on April 21st, 2021, has been superseded with numerous security updates in the v12 branch (it ended at 12.2.3 on November 15th, 2021), a branch that has reached end of support on November 16th, 2021 with the release of the v16 branch (https://www.electronjs.org/releases/stable?version=16&page=2#end-of-support-for-12xy-1600). I don’t like running apps with security issues.

App features

  • We miss a AirPlay 2 option in the app. Please bring this.
  • We miss a setting to follow the system light/dark mode.
  • We miss a way to make feedback from within the app: error on lyrics, tracks, artists or features, ideally with a follow up. 

Please make the best desktop app for the music lovers.

Best.

 

jirikovoego
Rank
Userlevel 4
Badge +3

Hello,

Some thoughts on the desktop app, especially on macOS:

App framework (mostly macOS oriented)

  • It’s based on Electron, which is regrettable. We’d rather have a Mac Catalyst app (please let us run the iOS version on Apple Silicon macs at least).
  •  It’s still not compatible with Apple Silicon (M1 and the likes). Spotify is.
  • As far as I understand, it’s based on a now unsupported Electron version. The framework version reads 12.0.4 (https://www.electronjs.org/releases/stable?version=12&page=5#12.0.4), which was released on April 21st, 2021, has been superseded with numerous security updates in the v12 branch (it ended at 12.2.3 on November 15th, 2021), a branch that has reached end of support on November 16th, 2021 with the release of the v16 branch (https://www.electronjs.org/releases/stable?version=16&page=2#end-of-support-for-12xy-1600). I don’t like running apps with security issues.

App features

  • We miss a AirPlay 2 option in the app. Please bring this.
  • We miss a setting to follow the system light/dark mode.
  • We miss a way to make feedback from within the app: error on lyrics, tracks, artists or features, ideally with a follow up. 

Please make the best desktop app for the music lovers.

Best.

 

No one wants to Electron based App :(

G
Rank
Userlevel 4
Badge +1

Well, the positive side of Electron apps is that they’re easily consistent with the Web version. But that’s also why it makes less sense to use a dedicated app. You might as well use just the browser.

L
Rank

To the executive Team and Board of Directors, who do not give a crap about this small but important features and will likely not read this, since there is no way to contact them.

 

1) Stop forcing Users into the Windows-Walled-Garden-Storefront, Microsoft employee trying to establish since Windows 8.1


It says "Download App". But there is no download of the program.
Only a mandatory account subscription to Microsofts Store where one
1.1) Does not download, has any right of ownership. or can keep any programs (Apps)
1.2) is bound to Microsoft's policy
1.3) basically has the rights to be able to log-in to the account and use the programs (they call it trendy, nowadays “App”) as long as Microsoft sees it fit. That's it.

 

It is Microsoft attempt to make the open, free, bound-to-nothing-PERSONAL COMPUTER (PC) into a walled-garden ecosystem as Android and Apple successfully did years ago

2) Microsoft is going full ownership-/censorship-mode with Windows 11 DRM - it is called TPM 2.0 and will be updated very soon to CPU-integrated DRM called PLUTON (AMD Ryzen 6000 APU already have this).

3)The usual 1+ Billion PC users have no clue and knowledge of this and not even know that 20 years ago Microsoft and countless other companies, state and governments forced alliances and already did the same, and tried a DRM-Apocalype with myriads of backdoors for state authorities (spying and surveillance)

https://www.heise.de/ct/artikel/Der-versiegelte-PC-288536.html

https://www.cl.cam.ac.uk/~rja14/tcpa-faq.html

Luckily people were smarter and more wary back then and wanted privacy, anonymity, freedom, protection of rights, ownership of software, freedom of the PC.

It was denied.

4)Now these alliances are trying the same, just 10 - 20 years later. Android and Apple already fell into this - now the last front of PC and especially Linux is under attack.

 

5) Microsoft walled-garden-you-own-nothing-storefront + Windows DRM-TPM = Shit world of PC and Linux

Stop supporting this. Give users to the right to download, use and update the program directly through Deezer.
Please tell that to the owners and higher-ups of Deezer. They have no clue about what is going on right now as the only thing they know about and care about is the service and money.

1 billion Windows users are in danger of this becoming a reality in a few years.
Stop it, do not support, before it is too late.

And also stop the same for the Apple and Android programs. You also only distribute them by Apples and Googles walled-garden-storefront. It is the same.

Thanks for reading.
Greetings

U
Rank

Hi,

 

 I’m currently trying to replace my existing paid music streaming service.  I primarily use Windows Desktop and the Android app. Here are my initial thoughts on the Windows Desktop app UI:

 

Pros:

  1. Option for Light/Dark mode
  1. Ease of importing playlists
  1. Ability to opt-out of of data collection
  1. Only 1 missing song from all of my playlists after importing

 

Suggested Improvements:

  1. Playlists should to be accessible from the left sidebar and custom sort-able via drag/drop
  1. Add ability to drag/drop songs into playlists
  1. Volume adjustment should be directly on the main UI and should not require mouse-hovering over an element to appear
  1. X button currently minimizes to tray (heresy). It should CLOSE the app by default.
  1. Do not require use of the Windows App Store.

 All of these features require excess mouse clicks/movements to utilize. It makes everything feel cumbersome when coming from other apps. Unfortunately I saw that suggestion #1 was first seen over 2 years ago and marked as “Not for now”.  This is a deal-breaker for me. #4 was also first suggested years ago and has been dismissed for features users are “more keen for”.

 

I will try again in the future.

 

 

 

 

C
Rank

 

The icon of Deezer is a bit larger than other icons, doesn’t follow the MacOS-guidelines. Please shrink it.

https://developer.apple.com/design/human-interface-guidelines/macos/icons-and-images/app-icon/

C
Rank

What happened to the Roku Deezer App I have stuck with Deezer for years resisting Pandora and Spotify to now find Deezer has stopped providing App interface for Roku. I have choices to spend my $$ and will now have to consider where my $$ goes, unless the App is restored for the Roku that was removed during my journey through Europe “during Covid or the Chinese Virus” event. As a developer in your group, I request this function be restored for us “cord cutters” using Roku. Thank you for your time.

S
Rank

On the Windows Desktop app, for some reason we can’t double-click on a track in a Playlist to play it.

Confoundingly, you *can* double-click on a track name on the Artist Page to make it play. This lack of consistency is frustrating, and easy to fix.

Please allow all tracks in playlists or otherwise to be able to be double-clicked to play.

S
Rank

To clarify, I mean double-clicking on the highlighted section that appears when you hover over a track.

 
Yossi Kozay
Rank
Userlevel 4
Badge +2

Hi,

There should be a button somewhere near the player that takes you to what you're playing right now. 

"Plays from..."

Sometimes while playing some playlist I browse the app and can't go back to the playlist I'm on.

The queue is something else... it's not what I meant. 

 

Very important. 

Gloria in excelsis deo❤
Yossi Kozay
Rank
Userlevel 4
Badge +2

When scrolling backwards it always takes you to the top of the last page and not to the point where you left off... very annoying! 

Gloria in excelsis deo❤
farfetch
Rank

So I wrote this in a review of the phone app but I’m pretty sure it applies to the desktop app too.

  1. I have a favourites collection of 3k+ songs, and when I go to add/delete etc. a song to a playlist or remove from favourites it jumps me back to the top of the page EVERY TIME. This makes adding songs to playlists or editing favourites EXTREMELY frustrating and time consuming. It would be much more convenient to have it hold your place.
  2. This is also true when navigating back and forth between pages (like pressing the back button should take you back to where you were on the page not the top)
  3. When navigating a large favourites list it is also frustrating to not have a letter jump/scroll bar on the side. This is especially true on the phone app where you’re scrolling forever to get to the middle letters.

Since I use streaming services mostly to make/share playlists this is kind of a deal breaker for me unfortunately. I like the HQ sound on Deezer and I like Deezer as a company better than Spotify but this stuff makes the app borderline unusable for me at times.

Yossi Kozay
Rank
Userlevel 4
Badge +2

So I wrote this in a review of the phone app but I’m pretty sure it applies to the desktop app too.

  1. I have a favourites collection of 3k+ songs, and when I go to add/delete etc. a song to a playlist or remove from favourites it jumps me back to the top of the page EVERY TIME. This makes adding songs to playlists or editing favourites EXTREMELY frustrating and time consuming. It would be much more convenient to have it hold your place.
  2. This is also true when navigating back and forth between pages (like pressing the back button should take you back to where you were on the page not the top)
  3. When navigating a large favourites list it is also frustrating to not have a letter jump/scroll bar on the side. This is especially true on the phone app where you’re scrolling forever to get to the middle letters.

Since I use streaming services mostly to make/share playlists this is kind of a deal breaker for me unfortunately. I like the HQ sound on Deezer and I like Deezer as a company better than Spotify but this stuff makes the app borderline unusable for me at times.

You and me both bro :/

Gloria in excelsis deo❤
N
Rank

hotkeys are very important. Page forward Page backward are missing. It is very inconvenient to use only the mouse for basic operation. I'm sure a lot of people who use a desktop version will be very happy when this issue is fixed.

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