Windows/Mac Deezer Desktop/Web App - Feedback for improvements

Hey @Lorenzo 

Nice to hear from you, as always!

No, not yet. It's a bit delayed, let's say. Devs are still developing it, it should be ready during the beginning of 2021 but these things are hard to predict. We've got several improvements and bug fixes planned for the app next year. Hang in there and I hope to have more info soon 

Ooooh @Robmij great suggestions. Yes, you're right about the album adding option, some users don't like it that way. But your feedback is essential. I'll forward your comments to the desktop app teams 

Hello,

I use for the firsst time the Windows10 app with my screenreader Jaws for windows but it was very hard to use that app.
After that I tried it with an other screenreader NVDA but also with that screenreader it was nog possible to read the screen.
I hope that you can fix this problem in the near future.
 

Hello @_Overman 

Thank you for your feedback! We certainly need to improve our accessibility settings and your perspective will add to the discussion.

Could you please tell us a bit more about what's wrong and/or what's missing when you use Jaws or NVDA?

In the meantime, Happy New Year!

Hallo Rudi,

Dank voor de reactie en ook zeker nog een gelukkig en muzikaal nieuwjaar.

Wanneer je de Deezer-app voor Windows opstart zie je standaard geen informatie.

Wanneer ik via de OCR-functie van Jaws het scherm zichtbaar maak dan kan ik wel de info zien en zo lang ik in het scherm blijf kan ik ook alle functies gebruiken van bijv. mijn favorite nummers maar zodra ik van scherm wissel met altt+tab en ik kom weer terug in de Deezer-app dan moet ik de actie van het venster via ocr benaderen weer opnieuw uitvoeren om weer leesbare info te zien in braille en via spraak te horen.

is natuurlijk erg omslachtig.  

Hallo @_Overman 

Great detailed feedback! I had to use Google Translate but I could understand everything. I'll be forwarding your comments to our desktop app developers. Hopefully we can add some improvements on this when setting our next plans up 

thanks a lot.

1. Improved UX on artist page. Viewing all songs from an artist is difficult since when you go into list view of albums you can't just expand the albums and play the tracks directly, but you have to access the album page first which can already be accessed from the album title and album art.
   
   Viewing similar artists sometimes bugs and repeats same artists over and over.
    
2. Improve the search. For example misspelling a word most of the time results into nothing found, instead make it how most search engines work by providing a suggested edit and results.
    
3. Easier playlist access. Add a dropdown option for the playlists on the left side menu if you want to access a playlist faster instead of going through the thumbnail hell and having to type your playlist name if you haven't made custom thumbnail for moderate number of playlists everytime.

Hi!

In the desktop app the progress bar that is supposed to show the playback progress of the track  currently playing is useless, because of the colors used.

Have a look at the pic below:

Can you tell, just by looking at the progress bar (and without zooming deep in the picture) where progress of the currently played track is?

I honestly do not understand the choice of colors: medium gray and medium purple on a thin line.

Did someone really think they would result in a clearly visible progress indicator?

(By the way, the Deezer desktop apps’s active-inactive window state is also indistinguishable on the app’ title bar as it is the same black in either case. Is this how it is intended?)

Thanks

A few devs have already contacted me back about your suggestions @_Overman and they agree we need to act on it, but they need further discussion to figure it out how.

Thanks for the detailed feedback too @brakbama Search will certainly improve in the near future and Easier playlist access is something we're discussing for quite some time now. 2021 should reflect some of the improvements for our desktop app. Most of the ground work is to be done to the player though, we still need to release gapless, for example 

Hello Rudi,

Maybe the bui

lders 

of the app have a look at https://www.w3.org/WAI/