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Windows/Mac Deezer Desktop/Web App - Feedback for improvements

Windows/Mac Deezer Desktop/Web App - Feedback for improvements

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I am currently on the three month HIFI trial for deezer. For the most part the desktop app is ok. It plays music and its pretty easy to listen to albums. I looked online and people have been asking for a desktop EQ for a couple of years at this point. I’m not really understanding why this hasn’t been integrated yet. It’s really turning me off from purchasing a subscription. I think I would rather stick with spotify/equalify until they come out with HIFI. Just food for thought and I am aware it might not be the companies main priority, I just have expected it to have happened sooner.

Userlevel 7
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Hey @2lazytotype 

Thanks a lot for your honest feedback, I totally get you. The request exists for as long as I've been Deezer's CM, so I understand. Developing a new feature, in any tech company, is a matter of prioritisation.

It's in our scope for this year, to be honest. But we don't know much more yet because the current priority is to fix some of the current issues with the app and improve its performance and reliability. I invite you to check after your trial, after a while, and perhaps I'll be able to give you more info about a possible equaliser :thumbsup_tone2:

 

Does anyone have a road map of when the optimised arm64 architecture build will start coming out? It drains battery a lot quicker this way. Thanks

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Hey @alokinanak 

Thanks for reaching out. It isn't on the roadmap yet but it's on the plans.

We're very close to releasing an updated version of our desktop app, and after that, we'll be looking to develop something that can fly on an M1 :stuck_out_tongue_winking_eye:

Battery/RAM performance should be improved with the next updates, in the meantime :thumbsup_tone2:

I just tried the desktop app for the first time tonight, I hit the close button and it kept playing, took me a few minutes to realize you minimize to tray when the close button is selected. That's a big no no for me (it's an autism thing about unwanted noise) 

 Most programs that do this have a setting to change the behaviour so the the close ("X") button actually closes the app. 

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Totally understand what you're coming from @james hifi 

This should be an option we can consider after the major updates planned for the app very soon. In the meantime, please register your support by voting here:

 

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Hi there.

I use Deezer soon for a year.

I think generally everything is nice, but Profile seems to be hard to use on Web App.

Why it has so many tabs? You need like to click back and forth to get relevant information.

I heard that Followers feature will be discontinued, that is great as it would clean 2 tabs. However. There’s still much of them remaining and let’s face this problem. 9 tabs afterwords still too much.

Can it be reduced somehow? Perhaps add some features to other apps?

My personal opinion:

MP3’s I do not use nor need seperate tab for it.

Perhaps show option only inside playlists as MP3 playlist?

Mixes I do not use often and have only 5, perhaps keep them under playlists as another section just like you have “Collaborative playlists” or “Added playlists” besides the “Own playlists”?

Play history does not work with 40 tracks only. This could be transferred into a playlist as well?

My main aim is to say that currently profile requires too much of clicks on these 11 tabs.

Can it be worked as on Android I do not have this issue.

I want from Deezer minimalist clutter free experience and I know you can do it in Profile too.

Everything else is super fine in your app, so clutter free and minimalist.

Is there anyone here to add in this discussion about Profile UI on Web App/Desktop App?

Thank you!

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As well I want to make Deezer consider improving UI of their Settings on Web / Desktop apps

.

Generally very bad decision to have almost 8 tabs where on few tabs only few to see.

As well you need to click More tab to gain the rest just for few to see.

I am coming from Google Music (discontinued) where Settings was just one page. You just scrolled it from up to down and it was as easy as that. I feel like on Deezer is too complicated as you see.

You need to go from one tab to another and as well remember to check out More tabs.

May it be improved as well, thanks.

Userlevel 7
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Hey @hpguru 

I've moved your comments here so that everyone discussing improvements to web or desktop app can like your replies. Super feedback, as always!

We'll be making the web and desktop lighters in the near future, so I'm sure you and others will be pleased :relaxed:

Userlevel 7
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Hey @hpguru 

I've moved your comments here so that everyone discussing improvements to web or desktop app can like your replies. Super feedback, as always!

We'll be making the web and desktop lighters in the near future, so I'm sure you and others will be pleased :relaxed:

Thank you, I hope to see changes like these to make Deezer better.

Userlevel 2
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Just wanted to give a thumbs up for a well implemented feature. The normalize audio setting is available from the main screen and takes effect instantly. This is good, I can turn it on for casual listening to mixes and quickly turn it off when listening to a complete album.

Hi

For Mac users would be great the native apple silicon compatibility as well intregration with the touch bar or control buttons for the macbook air.

As well in the app when the screen goes off the next song does not play, which does not happen in the browser player.

Thx

Userlevel 7
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Hey @torales 

That's on our radar (an app for the M1). The new version of our app, coming soon, should fully integrate with the touch bar and control buttons. We'll just need you to test it :wink:

Thanks a lot for the feedback on the feature @snaut it's always super nice to get good criticism on stuff we work hard to provide our users with :hugging:

It would be great if the exe for the Windows app was made readily available, rather than being pushed to the Microsoft store. I bet there's a lot of people who don't touch those apps, like me, and would appreciate the ability to download an exe, which can be installed as needed.

Can you brighten the color of the top menu bar on Windows app? I don’t know if this is controlled by you or by the UWP API. I drag the app around a lot and it would be nice if the draggable top bar was a bit easier to see in the daylight. Sometimes it’s the little things :)

Also, is there any way to “follow” progress on the upcoming Alexa skill update?

Userlevel 1

Please make it when you click the Back/Previous Song button, it replays the song (like on mobile) instead of going back to the previous song that was played.

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Hey @slunks 

Thanks for the feedback!
Here's a link you can bookmark: https://www.deezer.com/desktop/download/artifact/win32/x86/5.0.0

Hi @wildcardNS I've passed that feedback before as well, it's not that time yet but definitely agree with you we need to tackle it :relaxed:

I'm also waiting for an update on our Alexa skill, I just know it's work-in-progress. But you can follow any developments by staying tuned to our community, it'll be properly announced :wink:

Thanks, @MattNicholas interesting suggestion, it could be aligned with mobile as you said :thumbsup_tone2:

Userlevel 1

On the latest version of the app for Android, the one with visual improvements specially on artist pages, which is really awesome kudos for that, however, the submenu to get to "Do not recommended this artist" seems to have been removed.

If it has been removed I would truly appreciate if you can restore this feature at least as an optional feature.

 

Kudos for the good work!

 

 

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So the link for macOS would be: https://www.deezer.com/desktop/download/artifact/darwin/x64/5.0.0 

But what’s new with it? and is it final? It’s not being pushed yet on the release channel (or autoupdate)…

Best,

Userlevel 7
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Thank you @HatefulPanda great feedback! I'm sure the feature wasn't removed - it could be a bug. We'll look into it! :relaxed:

Hey @jeremybonan nothing in terms of features yet, it was an update around the framework we use to operate the app, fixing many bugs in one go. It isn't final, we're already testing 5.10 :grin:

And it hasn't been pushed via autoupdate yet to all users (we always release our apps gradually) - I just gave my beloved community users, including you, a heads up so that you don't have to wait for it to autoupdate :wink:  

Userlevel 4
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Should I use it then?

The macOS link is correct?

Best,

Userlevel 7
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Yeah, sure @jeremybonan try it out.

This is the first step into a better desktop app, so your feedback is essential :thumbsup_tone2:

Userlevel 4
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Been autoupdated in the main channel. :smiley:

Userlevel 1

Hello Deezer! I’ve just switched from Tidal, because of terrible sound quality with their latest update trends (in hifi).

I’m enjoying the reference sound finally with your hifi subscription! My music system is consisting of a pair of Nubert rc6000’s and a pc4000 sub.

I immediately miss two most important feature that existed in Tidal though: “Exclusive Playback” and “Force Volume”. Those really changed the sound in a cleaner manner and stage to be more “present” as soon as kicked in. I am of course talking about the windows desktop app - audio settings.

Just my two cents.

 

Userlevel 2

I’ve mentioned this before , but I can’t emphasize the importance of such a function on the App for Windows 10. 
Sometimes people need to listen to their downloaded Deezer tracks & still use the internet for other tasks , the only way round this is to block Deezer in your firewall forcing the offline mode , but even this is problematic if you are not the admin of the computer and you are simply using a user account.
Please can you add such a simple feature that will fix so many issues.

Many Thanks
Ian

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