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Jaime.Deezer
Community Manager
Community Manager
June 11, 2020
Feedback

Windows/Mac Deezer Desktop/Web App - Feedback for improvements

  • June 11, 2020
  • 334 replies
  • 7971 views
Windows/Mac Deezer Desktop/Web App - Feedback for improvements

 

Our Desktop/Web app can improve, and we need your help :desktop:

This is the space for all those improvement calls you kindly make to us when looking at how to make our desktop and web apps better platforms.

What should I post here? :thinking:

  • if the app needs User Interface or User Experience (UI/UX) enhancements, let us know
  • if the app should be compatible with certain devices or audio outputs, we're with you
  • if there's a cool integration we should consider, shout out
  • and if any feature is missing, don't forget to mention

This topic is intended for version 4.20.0 and above, and for our browser version :floppy_disk:

334 replies

Guitar Hero
October 23, 2020

Is anyone not seeing high data consumption (10GB per hour) when listening to music on their desktop app ? The songs are all fully downloaded as well so not sure why its burning data.

I have followed Deezer advice to uninstall etc, but same issue. 

Its done 100gbs in the past few days which has never happened before. 

Rudi
Ultimate Superstar
Ultimate Superstar
October 24, 2020

That's very odd but plausible too @Max.Heera 

Thanks for reporting this. I know you mentioned trying to uninstall but have you actually deleted the Deezer folder from your system? Give us a bit more details about your setting so that I can forward these to our devs :thumbsup_tone2:

Ian Cahill
Guitar Hero
Guitar Hero
November 1, 2020

Hi All, 

Just a warning that my Deezer app is burning gigs of data when i listen to songs that are supposedly downloaded to my local drive. Its occurring on my both my desktop and laptop. 

It just went through 5gb of data when i was listening over the past hour. this is crazy. It ate through 500GB of data in 3 days. I have a premium capped fiber account which is ran out of data because of the Deezer app. 

This must be a bug.

Is anyone experiencing this issue?

This is why an offline mode switch in the app is essential.   
The only work around is either to terminate your internet connection whilst listening to your downloaded data , or block Deezer via a firewall whilst you are connected to the internet.

Just a humble dude , no-one special in life
Rudi
Ultimate Superstar
Ultimate Superstar
November 2, 2020

Fair point @Ian Cahill that's why we need comments like yours here - this will be forwarded :thumbsup_tone2:

Guitar Hero
November 7, 2020

The latest Windows 10 update(20H2) removed all the squares that contained the every app’s icon. Can you also remove that horrible (gray?) square from Deezer too? This makes the icon soo small, aside being ugly!

borut
Rising Star
Rising Star
November 8, 2020

Please add the song mix option of the selected artist (all songs of the currently viewed artist from singles and albums and compilations), not from musical recommendations.
It currently mixes with the Deezer suggestions.

Good Music with HI-Res only for good listen :D
Rudi
Ultimate Superstar
Ultimate Superstar
November 9, 2020

Thank you for your suggestions @borut @vasilisilio 

Changing the icon could be done a bit quicker, but the song mix should be part of something bigger we'd like to improve. Stay tuned :v_tone2:

Guitar Hero
November 10, 2020

Global pause/play/next hot keys for desktop app.

As a Mac user, I find it highly unusual not to be able to control the app through my play or next keyboard shortcut. (F8 and F9).  Any media app that crawls on the Mac has implemented this.  Without it, I’ll have to revert to Spotify.

Guitar Hero
November 11, 2020

I just posted this in another thread before I noticed this one dedicated to updates for the desktop app.

I’d just really like to drag and collapse the album page horizontally, once it hits a threshold the rows of 4 album covers turns to an A-Z list mode (A-Z by artist name, not album title). That way its much easier to find the album you’re looking for, and you can have a much more compact desktop window for the app. The old version of the deezer app used to be in list mode like this and it was great.

Rudi
Ultimate Superstar
Ultimate Superstar
November 11, 2020

Thanks for the feedback @SteveWired we also love hotkeys but have you tried adding Deezer to your accessibility settings? It works on Macs :wink:

Hey @JamMaestro thanks for the feedback. Just this out for me, please. Open an artist profile, scroll down to their albums and then select the list view on the top right - is this something to what you're looking for? (to have an idea)