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Windows/Mac Deezer Desktop/Web App - Feedback for improvements

Windows/Mac Deezer Desktop/Web App - Feedback for improvements

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Userlevel 2
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Please add the song mix option of the selected artist (all songs of the currently viewed artist from singles and albums and compilations), not from musical recommendations.
It currently mixes with the Deezer suggestions.

Userlevel 7
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Thank you for your suggestions @borut @vasilisilio 

Changing the icon could be done a bit quicker, but the song mix should be part of something bigger we'd like to improve. Stay tuned :v_tone2:

Global pause/play/next hot keys for desktop app.

As a Mac user, I find it highly unusual not to be able to control the app through my play or next keyboard shortcut. (F8 and F9).  Any media app that crawls on the Mac has implemented this.  Without it, I’ll have to revert to Spotify.

I just posted this in another thread before I noticed this one dedicated to updates for the desktop app.

I’d just really like to drag and collapse the album page horizontally, once it hits a threshold the rows of 4 album covers turns to an A-Z list mode (A-Z by artist name, not album title). That way its much easier to find the album you’re looking for, and you can have a much more compact desktop window for the app. The old version of the deezer app used to be in list mode like this and it was great.

Userlevel 7
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Thanks for the feedback @SteveWired we also love hotkeys but have you tried adding Deezer to your accessibility settings? It works on Macs :wink:

Hey @JamMaestro thanks for the feedback. Just this out for me, please. Open an artist profile, scroll down to their albums and then select the list view on the top right - is this something to what you're looking for? (to have an idea)

Thanks for the feedback @SteveWired we also love hotkeys but have you tried adding Deezer to your accessibility settings? It works on Macs :wink:

 

Can you tell me more?  

Userlevel 7
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Check the best answer here in this topic @SteveWired let me know if it works :smiley:

Thanks Rudi.  Confusingly MacOS has two Accessibility control panels and now that I’ve changed the one under Security & Privacy, Deezer happily responds to my media keys. :)

Userlevel 7
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Glad it's working @SteveWired :relaxed:

Now we just need to fix the Bluetooth commands for the app :call_me_tone2:

It is missing to me the chromecast support from the Mac app, I can do it from my phone but I would like to do it from my computer also.

Userlevel 4
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Yesterday I got the update and the app is now version 4.28.0 on my Windows 10.

What has changed and so, if there’s possiblity to see the changelog I would like to know more.

I dont want deezer icon on top of my screen on my mac. How to remove it?

Userlevel 7
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Hi there @Daniel.Gómez.Rico 

We're super focus on getting our connectivity sorted between now and over the course of 2021, so please stay tuned and vote for the idea here :relaxed:

Userlevel 7
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Hey @Blek 

Thank you for your feedback. At the moment, the desktop app tray icon doesn't have the option to be removed. But it's a good suggestion that has been on our team's backlog, so thank you for supporting it.

In the meantime, you can contribute by voting here too :thumbsup_tone2:

Userlevel 4
Badge +1

improve the search in deezer should be a priority. Right now I think that in android and PC versions if you put for example, the name of an artist in other order or the name of the artist before the song name deezer fails in finding the song...

Userlevel 7
Badge +7

Thanks for the feedback @Alblinux will pass it straight to the Search teams - it's a very good point :thumbsup_tone2:

Hello Deezer:

 

I don’t know if this is the meaning, but the UI of Deezer looks like this on an M1 MacBook running macOS 11.0.1:

Will this be fixed and left with? (Seems the names of playlists are with words in a reversed order at least)

Userlevel 3
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Right mouse button click to show context menu

I remember that before redesign Deezer allowed to right click tracks in addition to buttons and showed their context menus, after redesign this feature wasn’t re-implemented, now seeing this in Spotify I begin to miss this in Deezer.

Also, why this menu got so big? I don’t use tablet mode, so probably you could make it smaller for desktops

There is a playlist bug easily reproducible.

Create a playlist with songs from the Deezer library.

Add 1 or 2 songs from My MP3s to the playlist.

Move the location of one of the new My MP3 songs to earlier in the playlist.

The playlist will end up with duplicates of all of the songs, i.e. if the list has 20 it will now have 40.

 

Userlevel 7
Badge +7

Hey @shadomeson 

Thanks for reaching out. Try restarting the app after restarting your computer, it should get back to normal :thumbsup_tone2:

Hiya @STeeL835 

Great to hear from you. Yes, I personally like the feature myself, I'll let the teams know.

Are you referring to the community menu? If yes, it's a new one and it should not look big on mobile or desktop. It's supposed to streamline the navigation here :nerd:

Hey @mmhnto 

Super cool that you reported this to us in so much detail. I've passed it on, hopefully it can be sorted soon :v_tone2:

Userlevel 3
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Are you referring to the community menu?

No I’m referring to Deezer’s new context menus. Now they look more like modals than compact desktop context menu popups. The menu items look like they are made for touch mode.

Also, playlist covers disappeared, search box in “Add to playlist” doesn’t receive focus automatically, and scrolling isn’t prevented - you can move mouse scroll wheel (or put 2 fingers on a touchpad) and the menu will disappear when page starts to scroll. (I don’t remember if previous implementation handled the last 2 points, but I can’t check, so I can only say that I feel like it did)

Optimizing client applications

Hello, in this topic I want to touch on the optimization of client applications, their work with the system.

I urge users of this forum to publish problems with application optimization in this thread.

 

Content delivery

The main task of streaming services is content delivery.

The Deezer application (Windows, v4.28.0, Electron), as far as I understand, upon an event of the need for audio data, starts loading them into RAM, simultaneously writing them to disk.

Downloading data from Deezer servers is performed without an open download speed limit, and at the same time filling N the amount of memory with slow writing to the disk, which is a problem.

As a solution to this problem, I see the gradual loading of data by the duration of listening, the creation of parameters to limit the download speed of data and limit the allocated memory, and with this assigning a smart auto mode to these parameters. I would also like to be able to install the cache space and downloadable audio streams.

 

Sincerely, Dmitri :no_mouth: .

Userlevel 7
Badge +7

Excellent feedback @STeeL835 

I'll pass it on. The desktop app needs quite a few improvements but our teams are now fully aware of the shortcomings, due to feedback brought by the community, mostly. The good thing is that our big focus for 2021 is to improve connectivity and our desktop app as a whole, because of the potential it has to link up with other devices as well - especially for HiFi streaming.

The menu disappearing with the scrolling could be a bug, so I'll alert our devs about that :thumbsup_tone2:

Thank you for your optimisation remarks Dmitri @MrSkoper really good!

Userlevel 4
Badge +2

@Rudi 

Gapless playback on desktop app for windows? It seems like it’s not available, is it?

Thanks 

I enjoy the white theme but maybe make the search bar a slightly diff shade to differentiate it. Also, The bar at the bottom that shows the song playing should also indicate what the current streaming quality is. 

My biggest gripe about Deezer, and this could be an unpopular opinion, but I much prefer when I add a album, it automatically adds the artist in the “artist” category and when clicking on a artist/band under “artist” category, it only shows the music I added instead of their main page (like how Apple does it). 

 

That along with 24bit audio, ill be a member for life!

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