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Opinions about the new visual identity of Deezer (Again)

  • 17 November 2023
  • 25 replies
  • 1774 views

Userlevel 5
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This conversation is for everyone to give their opinion on Deezer's new visual identity.

Probably the Deezer team will delete it again, because they don't want to know the truth about the new visual identity, in fact I don't think they ever listened to the community.


PLEASE DO NOT DELETE IT AGAIN DEEZER TEAM.

Did you like the new visual identity of deezer?


25 replies

Userlevel 4
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I am more worried about broken and missing features than the childish new design. Those issues have not been touched in years, but they do seem to have the time to implement unwanted UI changes.

https://en.deezercommunity.com/ideas/gapless-playback-between-tracks-259/index16.html

 

Userlevel 5
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My opinions about the new design:

  1. The new font (Deezer Sans) is horrible, it looks like the Fortnite font or children's app or a Halloween edition;
     

     
  2. Logo looks like a dating app and the design is an aberration, on PC I can't see the details very well and the animation when starting up looks like a bat;
     
  3. The user interface is ok on Android, but it has problems, the Favorites tab shows three songs from my Favorites, but I prefer to see my Playlists first to Favorites (if possible, create an option to change the order of this);
     

     
  4. The UI and UX on Windows app doesn't work properly;

    Home UI

    Red Section: No longer slides the name of the song or the artists.
    Blue Section: Sometimes it doesn't show the playlists, just to create them and could have an option to change the size of the covers or remove them (like on Spotify). I also would like to customize de Playlist Order in this section.
    Yellow Section: It could be resizable (like in Spotify) and remove the Favorites and Downloads shortcuts (this could only stay in the Playlists section) and add the search shortcut in their place.



    Similar Artists UI

    Has A lot of space on the final of covers.

    Oficial Deezer Playlists
     

    Now Deezer playlist covers are ugly and very weird.
     

  5. All the bugs that have already been reported are still present in this new version, including some are UI issues, like these buttons.

    This buttons never worked on Windows App.

Userlevel 2

This area of the UI with the now playing bar is such a pain in the ***. I’ve accidentally changed songs trying to pull up the now playing so many times because of this gap area that is a touchable zone (android touch boundaries shown) (RED).

WHY?

Additionally, the playlist landing page will scroll back up if you don’t fully scroll away from the album art collage at the top, which is incredibly annoying if you don’t have a newer car infotainment system and can select a playlist on that touch screen. I try to scroll in a playlist to select/change to a song and it GOES BACK UP.

RE the redesign and new logo, and I love purple, but the logo does look like a dating app now, these other issues are just poor UX/UI design decisions in my opinion. I really hope these are reverted to the previous, more stable version.
The now playing bar especially, because every other music and podcast is how it was before this change, and you don’t accidentally change songs/podcast midway through because your thumb was a bit too low.

Userlevel 5
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Yes Staff,

it is very disrespectful to say on a google review “leave your opinions about our rebranding on our forums”, to then go ahead and delete any negative feedback and even changing comments(allegedly).

voiced my opinion on playstore => go to website and leave feedback

contact customer support if they will enable an option to switch to old layout => go to website and leave feedback.

go to website to leave feedback => gets ignored and even silenced.

 

to be honest, its worse than an abusive relationship.

we, the paying customer, are the butt end of some marketing teams joke.

 

Like I stated before, I already cancelled my subscription.

revert this back and I will be back, simple.

If not, I leave my money at the competition. plain and simple.

and your stocks tell me many people agree with me.

 

You have been had by Koto Studios. Count your loss and learn from it.

stop listening to whatever marketing person is telling you to stick to it, this will kill you as a company.

Userlevel 4
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How long until the next mass thread deletion? Play store feedback asked me to comment in the deezercommunity. Then all the negative comments and full threads get deleted?????? It must be panic mode at deezer HQ to start hurrying the bad news with all these deletions. My lists are already exported and I have started using Tidal as a trial. I miss song catcher nd voice search, but not as much as the old actually good Deezer v7.

Userlevel 3

Thanks Deezer for deleting my feedback. Very much appreciated. 

Userlevel 3

Adding a screenshot of the results so the wayback machine can save it, in case Deezer decides to delete the thread (again).

Why do you look like a Viber emoji? Nothing original about it, in fact I always mix you up with my Viber app, this is just hideous. Who cheated you and took your money for this design? Heart and music? Really?

Userlevel 7
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Hi @Gabriel.Eugenio.Dvoranen, I want to let you know that the post you created earlier hasn't been deleted; it has simply been moved to this article, "New logo: Explanations 💜," as you can verify.

The reason for this move is that more users are sharing their opinions about the rebranding in that particular space.

 

Hi @Gabriel.Eugenio.Dvoranen, I want to let you know that the post you created earlier hasn't been deleted; it has simply been moved to this article, "New logo: Explanations 💜," as you can verify.

The reason for this move is that more users are sharing their opinions about the rebranding in that particular space.

 

Wy hide it inside some other post with a different name... More logic to keep it here in this place .

This post doenst realy fit under the title ”explanations"

Userlevel 5
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Hi @Gabriel.Eugenio.Dvoranen, I want to let you know that the post you created earlier hasn't been deleted; it has simply been moved to this article, "New logo: Explanations 💜," as you can verify.

The reason for this move is that more users are sharing their opinions about the rebranding in that particular space.

 

@Leonídia.Deezer Can you post a link to the original poll then if it's not been deleted please? (Oops... You can't because it has been deleted)

Just because it's been technically moved doesn't mean you didn't strip the post of vital information - conveniently cutting out the results of the poll. Please at least have a decency not to blatantly lie to us, kk?

 

Userlevel 7
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Hi @BartCH @Barendrecht as explained above. nothing was deleted just moved to:

So you can find all posts there. 

Userlevel 5
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Hi @Gabriel.Eugenio.Dvoranen, I want to let you know that the post you created earlier hasn't been deleted; it has simply been moved to this article, "New logo: Explanations 💜," as you can verify.

The reason for this move is that more users are sharing their opinions about the rebranding in that particular space.

 

I didn't find there

 

Userlevel 5
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Hi @BartCH @Barendrecht as explained above. nothing was deleted just moved to:

So you can find all posts there. 

@Leonídia.Deezer Can you link the original poll then please? 

Userlevel 4

Oh god, @mareejahdanic, you’re right. It looks exactly like the Viber heart, and that’s why using Deezer keeps reminding me of talking with my least favorite relatives :’)

 

It’s truly impressive how they managed to develop a visual identity that nobody likes. A Viber-Fortnite-Undertale Frankenstein, complete with art that looks like it was taken from Freepik.com.

 

But then, their messaging around the update was even worse than the update.

Userlevel 5
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I’ll ask again. Can you link to the original poll @Leonídia.Deezer ?

Userlevel 1

Did they seriously delete the other thread?

Seriously pathetic. Been a customer since Google Play Music was killed, but it's time to find another platform. I didn't join Deezer for this crap. It used to look slick. This is the same crap every app has now. It's ugly and looks like it's for kindergartners. Now they're deleting complaints about it?

 

I'll take my money elsewhere, enjoy your purple toy. I'm sure all the kids on Spotify will be leaving it in droves to come here, so you probably won't miss our income. Any day now.

Userlevel 4
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Now they're deleting complaints about it?

They are also making fun of complaining paying customers on social media.

Userlevel 5
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Still waiting

Hi @BartCH @Barendrecht as explained above. nothing was deleted just moved to:

So you can find all posts there. 

@Leonídia.Deezer Can you link the original poll then please? 

Still waiting @Leonídia.Deezer 

 

Userlevel 5
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Deezer font is the same of Fortnite font.

I'm thinking that Epic bought Deezer 🤣🤣🤣

Userlevel 7
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Hi @Gabriel.Eugenio.Dvoranen, apologize for the delay in my response; we've been handling a high volume of inquiries.

In response to your question about your initial poll, as mentioned earlier, it has been relocated to the article titled "New Logo: Explanations 💜," and you can find it on page 9.

Attached is a screenshot indicating the location of the poll for your reference.

 

 

Its terrible. Just terrible. 
Old logo was so perfect and beautiful. 
i stoped listen music via deezer. 
 

that Deezer deleted the old opinions in 11.2023 is more worse. 

Userlevel 2

The visual changes and the usability problems that came with them made me unsubscribe from Deezer and get on Tidal.

Just now logged in to see if Deezer ever started caring about what their customers want. Seems like I made the right call.

Userlevel 7
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Hi @paetkaa, I'm sorry to hear that you're unhappy with the recent changes.

We value all feedback from our users, and I'll make sure to pass along your comments to our team.

If there's anything specific you'd like to share about what you're looking for, feel free to let us know.

We always appreciate your input

I HAVE GOOGLE ASSISTANT SWITCHED OFF ON MY SAMSUNG PHONE .ALSO UNDER CHOICE OF MUSIC OPTIONS I PICKED DEFAULT NOT DEEZER . BUT EVERYTIME I LOG IN I GET A GOOGLE SETTINGS PAGE POP UP TELLING ME 2 SIGN INTO IT . THE TRACKS CUT OUT , SKIP FROM 1 TO THE OTHER , STOP ,START, END ,ITS OUT OF MY CONTROL . HAVE YOU ANYTHING AT ALL TO DO WITH THIS . I HAVE ALREADY SETUP A 30 DAY FREE TRIAL WITH A COMPETITOR, AND IF THIS NAZI GOOGLE ASSISTANT STUFF IS ANYTHING TO DO WITH YOU ,IT NEEDS 2 STOP OR I DELETE DEEZER AND MOVE ON. PETE .

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