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Features & Feedback

Everything about the various features on Deezer and how they work: playlists, your Flow, ...

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1183 Topics
jasonvelocity
Runaway Baby
jasonvelocityRunaway Baby
posted in Features & Feedback
Update winget package

Can someone update the winget package for Deezer, it is still at 6.0.90. https://github.com/microsoft/winget-pkgs/tree/master/manifests/d/Deezer/Deezer

161
Leonídia.Deezer
Alien SuperStar
O
Runaway Baby
OndpeRunaway Baby
asked in Features & Feedback
Deezer 360 - future?

Is there any future for 360 format on Deezer after the 360 app is no longer supported? Integration of RA360 in the main app or maybe Dolby Atmos? Or nothing like this and you will focus on lossless 2ch stereo only? There is a message now “360 by Deezer will no longer be supported from 27/10/2022.” on https://support.deezer.com/hc/en-gb/articles/360002137757-360-By-Deezer.

15455
Leonídia.Deezer
Alien SuperStar
A
Anonymous
posted in Features & Feedback
RIP "360 app by deezer" :-(

I was shocked to find out today that the time for the 360 app by deezer has apparently already come: I am deeply saddened… And yes, I never liked the 360 app. It was like the evil twin I never had. And yet it all makes me sad…

3994
Leonídia.Deezer
Alien SuperStar
P
Lover
PotatoOverlordLover
posted in Features & Feedback
Gapless Playback on desktop app

To reiterate: “Gapless playback” is when certain tracks within an album have no pause between them when one track ends and the next one starts. Some music genres like prog and electronic stuff rely heavily on this feature and mix their albums as one continuous track, and it is instrumental (no pun intended) for proper listening experience. For examples try Pink Floyds Dark Side of the Moon or Colors by Between the Buried and Me. This is not the same thing as crossfade as some people on forums suggest as an alternative. The lack of this basic feature means that the app is unusable for people who lean heavily into genres utilizing this technique, they cannot listen to their favorite albums on your platform as the lack of gapless breaks the experience. And since desktop app might be the go-to way to experience Deezer on a stationary device, your business loses a swathe of customers. Now the problem is that Deezer has Gapless on Android, iOS and in web player, but still does not have one i

4296
L
Tiny Dancer
D
Runaway Baby
DausoraRunaway Baby
asked in Features & Feedback
Notifications system doesn't seem to be working as I'd expect

Hi, I’ve noticed that I’m getting notifications for a lot of artists who I’ve favourited one or two songs from and then never listened to any others. This is bearable (though I’d love a “mark all as read” button in the notifications area), aside from the fact that artists who I like lots of songs from, or where I like the artists themselves, don’t seem to give me notifications. I’ve only had a handful of notifications (across the year or two that I’ve been using Deezer, and hundreds of notifications) that actually mattered to me, and I’ve had several releases go past from artists that I adore without there being any notification of said releases (like, today, the only reason I found out that a new song from one of my favourite artists came out is because a friend of mine messaged me to tell me, and when I checked it had been uploaded to Deezer so it’s not that it only came out on other platforms or anything like that) I’d love to get a bit of a better understanding of how the notificat

835
Nnelg
Tiny Dancer
M
Runaway Baby
MvdBRunaway Baby
asked in Features & Feedback
Searching for artist does only work indirectly?

I wanted to test the deezer search by searching for this song: “the Final countdown” by “Europe”. Searching for “Europe” did not result in any hits, nor did “Final countdown” or “Final”. But when I search for “Countdown” it would show Europe - The final countdown. Is it me or does Deezer need to improve its search algorithm? on other Streaming services I would get direct hits with Final countdown, Final count down, europe etc. Also the artist search function seems a bit limited in that respect. See below for details. I would be happy if you could improve this search quality. No Europe? nothing yet now it succeeds?

386
awesomemac
Deezer Legend
J
Runaway Baby
Jane DRunaway Baby
asked in Features & Feedback
Flow has disappeared

I’ve been listening to other things recently, so maybe it’s not just gone, but today I thought I’d listen to Flow and… it’s gone! I can’t see it either on Windows or Android – is this just me? I’ve discovered hundreds of great tracks through Flow over the years, so I’m really not happy if it’s gone permanently (and I can’t think of a single good reason for doing it. Plenty of bad ones though).

1195
Noam Asulin
Deezer Legend
Interstellar1
Runaway Baby
Interstellar1Runaway Baby
posted in Features & Feedback
Scroll bars are not legible enough on Desktop

Currently with the new redesign, the scroll bars are the same color as the background with only a 1px border, which makes them extremely difficult to see, especially when scrolling a long playlist. (This might not effect macos) I think this would be better if the scroll wheel was at least the same shade as the border, so that I could actually see it.

545
E
Tiny Dancer
H
Runaway Baby
Hamish LoveRunaway Baby
asked in Features & Feedback
Can't share within Deezer

I am the admin of a family subscription. Me and my brothers try to share music with each other, through What's App mostly. It doesn't work. Takes us to a page that allows us to sign in to Deezer instead. When we do, it just has sign in page but doesn't go to the shared playlist or other Deezer content. When I try sharing within Deezer, I get a message saying I am not following anyone. But I have followed both my brothers and this shows on my Deezer profile that I am following them. Feels incredibly clunky and unintuitive. Not sure how to resolve this.

565
Nina Nebo
Deezer Legend
O
Runaway Baby
Octavian.MateiRunaway Baby
asked in Features & Feedback
Play Next / Add to Queue

This feature - some of us find very useful when trying to build a listening queue - keeps disappearing from app and web browser. so if i’m listening a song and want the next song to be a specific one, how the F do i do that? thanks, best to your product managers !

84418
K
Runaway Baby
C
Runaway Baby
christophe.dbeRunaway Baby
posted in Features & Feedback
android auto sync

Als ik op smartphone nieuwe nummers toevoeg aan een map dan komen die niet in deezer voor in mijn android auto. Er wordt dus eigenlijk niets overgezet als ik deezer luister via android auto in mijn auto

264
C
Runaway Baby
C
Runaway Baby
celinhabituelleRunaway Baby
asked in Features & Feedback
Deezer month stats

Hi, I closed the pop-up story “My Deezer Month” accidentaly and now I can’t access it anymore… Will it be shown to me again? Was very looking forward to discovering it. Thanks!

745
Leonídia.Deezer
Alien SuperStar
G
Runaway Baby
gabrielaltrejoRunaway Baby
asked in Features & Feedback
All songs by an artist

Hi! I used to listen to my favorite band’s songs when I played the artist…but now it only plays their top tracks…so I was wondering if there’s a way I can play an artist’s whole discography?

31512
D
Tiny Dancer
bdsa
Lover
bdsaLover
posted in Features & Feedback
Track Mix - Lacking actual related songs

I’ve noticed that with a lot of music I listen to, launching the Track Mix will result in playing just the same artist or music completely unrelated or different from the original track. Are there any plans to improve this? Currently, when this happens, I gather the track playlist from Spotify and bring it over to Deezer. I feel like Deezer needs to do a better job with more obscure artists and songs. Discovery is a big part of why I choose the music streaming service that I use.

263
Leonídia.Deezer
Alien SuperStar
H
Runaway Baby
HeirInYourAreaRunaway Baby
asked in Features & Feedback
Huawei App Gallery updates

Hi, right now, Deezer version on Huawei App Gallery is still 8.0.25.4. Why are updates on App Gallery always coming a lot later than on Play Store? I'd like to experience the new color update as soon as possible, so I wonder for how long would Huawei users have to wait for that update. Currently, we still don't even have player that covers the whole screen.

211
Leonídia.Deezer
Alien SuperStar
P
Runaway Baby
Petar.KelemenRunaway Baby
asked in Features & Feedback
no high fidelity in my plan

Last week I got deezer from partner offer Croatian telekom. In desktop app and android app there are only 2 sound qualities, standard 128 kbps and better (320 kbps). Why is there no high fidelity flac quality?

293
Jaime.Deezer
Community Manager
M
Lover
Marcormark
posted in Features & Feedback
The "Shuffle my music" feature is getting worse

I have used the "Shuffle my music" feature for many years and have never had any kind of issue. https://support.deezer.com/hc/en-gb/articles/115004269049-Favorites#how_to_shuffle_your_music In the past, it always added songs from all my favorite tracks, albums, and playlists to my listening queue. It was great, one of my favorite features. Now, instead, it is broken. Paradoxically, it was better when I had fewer favorites, as if surpassing a certain threshold made Deezer's algorithms unable to manage them anymore. Now it seems to consider only the recently added favorites from the last month, which it cyclically replays in a repetitive and annoying manner, while ignoring all my history from previous months and years, which it never selects. This is not normal. It has never been like this until a few weeks ago.It does not seem like an issue with my devices at all, because it occurs with both the Android App on my phone and the Web Browser on my notebook.I also noticed "Shuffle my music"

70556
M
Lover
K
Lover
KeelsfordLover
asked in Features & Feedback
Flow vs Shuffle my music

What is the difference between Flow and Shuffle My Music (SMM)? They seem very similar to me in concept. They both seem to be a shuffle/mix of favorites and non-favorites but executed quite differently. Here are the differences I have noticed: Flow plays less favorites, even if I’ve toggled on the “More favorites” option on mobile. SMM plays more favorites. (Winner: SMM) SMM has an “Automated recommendations” toggle and Flow does not. I’m still not sure how this affects SMM but I assume it makes SMM play more non-favorites if on vs off?? (Winner: unknown) Flow only considers favorite songs and playlists but not albums or artists. SMM considers favorite songs, playlists, and albums, but still not artists. I almost never hear from favorited artists using either Flow or SMM unless I also favorite at least one song or album. (Winner: SMM but wish I would hear non-favorited songs/albums from favorited artists) Flow follows my “exclusions” list but SMM does not. (Winner: Flow). Flow is more

15912
M
Lover
J
Tiny Dancer
Jim GallagherTiny Dancer
asked in Features & Feedback
Deezer refuses to play Thumbelina by the Pretenders

I have a paid account with Deezer. I’m trying to add Thumbelina to a playlist, but when I search for it (on Windows browser) and then click on it, Deezer plays a completely unrelated song. There seems to be nothing I can do to play this song. WHY? Everything else seems to be working normally.

254
bluezzbastardzz
Deezer Legend
G
Runaway Baby
georgemilojevicRunaway Baby
posted in Features & Feedback
Stop flow and other PL playing holiday songs

There are several posts about this already and yes I’ve read them, but this needs to be more visible as it is being overlooked by the deezer team. I, nor anyone else, wants any holiday music to be playing after January at least if not sooner. Any random PL created or any flow that I start, has some Christmas songs in it. It is April now, i don’t want it, until Decembar. I am not going to dislike every single song (or Elvis, Sinatra...), as I want to play them again when the season comes. You need to properly tag them, and have an option to opt out of those songs, when users feel comfortable, it can be a pop-up it can be a checkbox, radio-button… no one cares how, just make it happen.

31321
Leonídia.Deezer
Alien SuperStar
R
Runaway Baby
rosa_31Runaway Baby
asked in Features & Feedback
downloaded shuffle does not work offline

I'm unable to use the shuffle of all my downloaded playlists offline, even though each separate playlist works offline. When I use the shuffle online it mostly plays random songs from all other playlists as well, especially songs I almost never listen.. Offline it only reminds me I'm offline and have to reconnect. I do, and then play shuffle and then go offline again but get the same text complaining I'm offline.

241
Jaime.Deezer
Community Manager
R
Runaway Baby
Rebster
asked in Features & Feedback
Favorite Tracks don't play in correct order.

I have Deezer on PC and my Samsung phone. I have noticed that when I add songs to my favorite tracks and then reorganize them in a different order on my PC, they only play in the new order correctly on my PC, but not my Phone. My phone shows the correct order that it should be playing in, when I sort by default. But when I select a song, most of the reorganized songs play correctly but some of the songs don’t show up in the queue and it skips them completely. I had a LG phone before this and it had the same issue. I have included and example of what the new order should be playing as and then what the queue shows on my phone when playing my favorite tracks. This happens to mp3’s, album’s, and regular songs. I do not have shuffle on. Has anyone else experienced this issue? Also the add to queue buttons doesn’t work for me when I play songs normally or in shuffle in the favorite tracks however the play next button does work.

8110
R
Runaway Baby
F
Runaway Baby
Francis_Runaway Baby
asked in Features & Feedback
"Shuffle my music" feature broken

Hi, I’ve used Deezer for about 10 years now. I sort all my music into playlists, and on the daily I simply click on “Shuffle” to play a random mix of my music, meaning I can go through my day without having to keep an eye on the app which is perfect for me.Lately this feature has been getting worse. Where I would get pretty much an infinite playlist of my music, the shuffle mix adding more songs at the end of the queue it would create, well it’s not the case anymore. It only creates a small queue, and once it reaches the end, it goes back to the first song or even just stops.Also, maybe even more annoying, when I click “Shuffle my music”, it creates a queue of NOT my music. 20 to 60 max songs queue of only artists I DON’T LISTEN TO, nor like. I don’t know where these songs are coming from. I could understand one or two songs being out of place but it’s the WHOLE QUEUE.I don’t know what’s up with Deezer at the moment but this is really annoying. I understand sometimes things change and

704
Leonídia.Deezer
Alien SuperStar
E
Lover
EvonosLover
asked in Features & Feedback
Shaker not visible on desktop ?

Why does deezer have multiple feature differences per platform ? whats the logic behind it ?

522
E
Lover
J
Runaway Baby
JovssRunaway Baby
asked in Features & Feedback
Downloaded music doesnt load when I have no service

Hi. So I have Deezer taking over 26gb of iPhone storage. All my “favourite” music I have allowed to download on the setting provided…thinking that I can listen to this when I don’t have internet or service. Numerous occasions I have been caught with no service (on plane, gym underground etc）How am I able to listen to downloaded music when I need internet to load all 3000 songs first. Am I doing something wrong or?

965
G
Tiny Dancer

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