Features & Feedback

Starting 12-Dec-2024 Deezer stopped reporting album titles and album artists to third-party scrobblers.Mobile application, Android OS.

I have issues using my VPN provider with Deezer. As I understand it you don’t support VPN (wrong usage if terms though, you block it). This is a huge issue for those of us interested in security and privacy on the web. I manged to login to my account on my Android TV after temporary removing my subnet from my access list in my router, after logging in I could apply the settings again. Although, it seems to break from time to time requiring me do to the same step again. This is not OK!I’m about to finish my bachelor in IT-forensics and Cybersecurity, so I know the importance of this stuff. And disabling my VPN is out of the question. This must de allowed in some sort from the application. Spotify supports it (my friend tried it with his account at my home from the same device), and so should you.I’m a Deezer user for more then a decade, and I don’t wanna switch to Spotify. But not be able to use VPN to protect my privacy is a deal breaker for me. This issue need to be addressed.

Hi, I honestly don't understand how most of the beta features already exist for years and are still not implemented in the stable version. I want to use crossfade but I don't wan't to use beta anymore because it can be very buggy. Why is this still a beta function while it's already been there for over 5 years?   

I know that not every song on Deezer has lyrics, but since a few days it seems like many songs have no more lyrics, although they had them before. What’s happening? 

Hello, Im a freelance software dev, trying to build a proof of concept app for a music label. Its a simple app that creates automatic videos with ai with music lyrics overlayed. I would need the deezer ansync api access to sync the lyrics with the audio. How can I get access to the ansync api? The contact form on the devs website is not working. Thank you.

I was reading the lyrics to Iron Maiden songs and the Japanese translations from most of their songs suddenly disappeared, is there a way to get them back? Are they coming back?

This feature is the primary way I consume music, half the time I hit it it tells me I have no liked songs or albums (see pic attached, clearly wrong) the other half of the time it only draws songs from my liked songs playlist or an album if that album was liked in the last week or so. How difficult is it to create a feature that just shuffles through liked albums and why can't literally any of the major streaming services deliver this?

hello team,i have got a deezer family account.Everytime when I open deezer with my user account the queue list from another family member will show up in my account. he said he only uses his specific user.Could you please help ? Is there a bug or is it helpful to reinstall deezer apps on phones? moreover the wrong queue list will also be shown in chrome browser - it is not just on iphone- thanks best regardsHenryk

Ik ben nieuw hier en het een proefabonnement op Deezer. Is het mogelijk om de deezer app te openen vanuit bluos? het lukt me niet om een connectie te maken tussen de app van deezer en de app van BluOs naar mijn node 2 player.Bij spotify lukt dat wel, Bedankt voor de hulp

Hey are the audiobooks available in Belgium? I read this feature is available in the Netherlands. Why not in Belgium? 

Your log in system is a pain in the ass a locked me out of my account with no help from you

https://developers.deezer.com/api/explorerOn this page, whenever you click https links in the response link such ashttps://www.deezer.com/en/artist/259/You get taken to:https://developers.deezer.com/%22https://www.deezer.com/artist/259/%22i.e not in Percent encoding for URIs: (https://developers.deezer.com”https://www.deezer.com/artist/259/”)So the added https://developers.deezer.com/ before the actual link is just being added and doesn’t need to be!Just thought I would let the dev team know. Shout out to MJ

The following cookies are set in the embedded web widgets e.g. <iframe title=“deezer-widget” src=“https://widget.deezer.com/widget/dark/track/2636103722” width=“100%” height=“300” frameborder=“0” allowtransparency=“true” allow=“encrypted-media; clipboard-write”></iframe>_abck This cookie is used to recognize and reject when a client tries to replay a cookie This cookie manages the interaction with online bots and takes the appropriate action.bm_sz This cookie is set by the provider Akamai Bot Manager. This cookie is used to manage interaction with online bots. It also helps with fraud prevention.ak_a ???ak_ax ???What is the purpose of the last two cookies, are they technically necessary or trackers?​@Jaime.Deezer 

Recently, I've been getting errors between songs on the web player that require me to refresh the page to continue playing.Just before, I also got one like that on my phone.This tends to happen after listening for quite a while and since I usually don't listen for hours on end, it only happens to me a few times a week. But it still seems like a pretty problematic development.

Dark mode has recently gotten worse. It used to be that every screen except the album covers were dark. Now when I am playing an album, look at a playlist or the lyrics it appears in a background colour other than black. Makes it impossible to look at certain things in low light environments.Bring back total dark mode please.

When I opened Deezer yesterday on my Samsung phone, I had to log-in again - suggesting that the geniuses at Deezer had again “upgraded” the app. Since the last “upgrade” playlists, albums and artists appear randomly (not alphabetically) making finding an item extremely difficult.After yesterday’s “upgrade” the “downloaded music” tab under “Favorites” is empty - showing only grey areas with no content.I’ve been a paying user since 2017 and yesterday opened a Tidal account. Obviously the app is different and I’m still learning it’s peculiarities. The music quality (bitrate?) however is FLAC & Dolby Atmos quality.I truly wish the Millennials & Gen Z’s at Deezer get their act together. I do not want to leave! Martin PotgieterSouth Africa

This is a list of some obstacles preventing me from switching to Deezer. I am a longtime user of Tidal and Apple Music streaming services. Windows app doesn't close on the X button in the window title. This is a very, very longtime issue, and it is really annoying. There is no button to play all songs on an artist profile page. There is no option to set the default sorting of albums/singles to Release date or remember a changed sorting option on the artist page. There is no button in the sidebar to quickly go to the Favourite albums page (There are playlists even favourite tracks), but a link to albums is missing. Maybe offer the dropdown menu on the favourite icon in the sidebar with all tabs from the page Favourites? There is no dedicated page to list all new releases of my favourite artists. Is there any chance that at least some of the points will be resolved?

Cannot accedd downloaded tracks and albums

I feel like Deezer doesn’t do a great job tagging songs that have longer than usual names, this especially is apparent in Classical music, but I wanted to see if there was any possibility to resize the way Deezer displays the list of songs from a playlist/album to something akin to how Apple Music handles it.   Deezer UI - you notice a good portion of the song titles are simply cut off due to their length Apple Music UI, Even with the extended length of the track, the user is able to comfortably read the entire song name.  This doesn’t seem to impact the web apps as much as the mobile ones. Hope this can be taken into consideration. 

I use “New releases for you” a lot to find songs I like. However, it doesn’t function as a playlist - you click on one of the songs and it plays, then when the song has finished it starts playing other songs by the same artist. To progress to the next song on the list you have to click on to the next track. It would be nice if “New releases for you” could function as a playlist.

My computer becomes noticeably slower when Deezer is running. It’s most noticeable when there’s already a fair amount of other apps running. This is on a MacBook Air M1 computer.Whilst the CPU usage isn’t anything extreme, it does often sit at around 12% for “Deezer Helper (Renderer)” is simply playing music in the background.What is concerning is that when actively engaging with the app, CPU for that process readily jumps up to 40% +.That seems high to me … for activities that I would think are fairly lite weight. I get less CPU usage from massive applications like Adobe apps, etc. Here’s some examples: After clicking on Explore After clicking on Albums After clicking on “Music” After clicking on an Artists name, and brining up that artist’s page  Is this something Deezer developers are aware of?Is Deezer optimised for M1 / silicon chips? Thanks,Jonathan

On Android 13, latest version of Deezer does not show the sleep timer button when using flow. The flow feedback button takes its place.Is this correctable in any way? 

When does “new releases for you” show up in the New Releases of Flow?

Hey Deezer, Can't access any of my downloads.As I'm a frequent traveler, I rely on these.Solve it asap or I might move my account to your buddies from Sweden!Second time it happens! 

What has happened to notifications on new music of artists I follow? I was getting nice notifications of new releases and tracks to check out but now they don’t show up and the last one I received was for a song that doesn’t have any relation to the type of music I like. With this post I am NOT asking for help on configuring my device because I know that it is setup properly.  I also have used Sound Cloud and they provide notifications for new music without any issues.