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Features & Feedback

Everything about the various features on Deezer and how they work: playlists, your Flow, ...

  • 1,095 Topics
  • 5,886 Replies
1095 Topics
D
Runaway Baby
delphine_xcRunaway Baby
asked in Features & Feedback
Artist SOPHIE haveing 2 Accounts

The artist SOPHIE has two accounts, one main one, and the other that just appears randomly and is also faceless. Her main account isn't connected to her Remix album but the faceless account is. Is there an issue somewhere because sometimes when she is featured on a song her faceless account will be used to be credited. I'm suggesting maybe you guys can merge the two or remove the faceless account and switch it with the main account. Since my deezer year thing I had her twice on my list. This would be an amazing quality of life change ❤️❤️

264
Jaime.Deezer
Community Manager
1 year ago
J
Runaway Baby
J.I.T.Runaway Baby
asked in Features & Feedback
song needs separating from artist with same name

I released a single through distro kid called “Sleepless Night” and it posted under the wrong artist account here’s the link to my track https://deezer.page.link/94oXcozPq3o5oiVG8 my id is 5569526144

181
Nina Nebo
Deezer Legend
1 year ago
A
Runaway Baby
Ahmed ElmawiRunaway Baby
asked in Features & Feedback
Sound quality

What happens when I listen to hifi flac sound quality with Bluetooth headphones that support up to 990kbps bitrate? Will I be able to take advantage of the Bluetooth  990kbps or will the audio quality automatically resort back to Deezer's high quality of only 320kbps when listening with any Bluetooth headphones?

771
Leonídia.Deezer
Community Manager
1 year ago
K
Runaway Baby
Kim Seokjin FanbaseRunaway Baby
asked in Features & Feedback
Missing tracks

Hello Deezer:Please check the profile of BTS JIN. One of his songs, Yours is credited to another artist named Jin. And his top tracks list does not have all his songs from discography. Please revise and update BTS JIN profile  Thank you 

301
Nina Nebo
Deezer Legend
1 year ago
KDAM71
Lover
KDAM71Lover
asked in Features & Feedback
Where can I find the idea suggestion feature request I added created

After I have created a topic and chose idea for it, I can’t find it anywhere. Does anyone know where to look to find my ideas?

224
KDAM71
Lover
1 year ago
A
Runaway Baby
andresdelnortehRunaway Baby
posted in Features & Feedback
Deezer device support for Wiim mini Airplay 2 streamer desperately needed

The Wiim mini Airplay 2 is the only budget hifi streamer on the market, meaning a lot of people use it. However, Deezer is unusable with the Wiim app because it constantly seems to log you out so you get random favorite artists and albums, and there’s no app support so you can’t use the Deezer app the same way you can the Spotify app. I will be switching to Tidal because there’s no indication Wiim is going to fix this bug. You are probably actively losing lots of memberships over this issue. 

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Leonídia.Deezer
Community Manager
1 year ago
N
Runaway Baby
niiczRunaway Baby
asked in Features & Feedback
All SONGS (Not Discogrpahy) from a artist?

Meanwhile writing this I have taken a second look and I found “Singles” if I press “Discography” - this should and could easily be separated, and every single does NOT have to be stored as a individual “album” (for us users*) - if I have forgotten about an artist and easily want to see what the person been up to past years - this is not a efficient way of finding the music. Especially for newer users. Been using Deezer for many years and just because of writing this - I found the “solution”.*=Who will favorite a single-”album” by a artist and not the actual song itself that is stored in the ‘album’??

202
Nina Nebo
Deezer Legend
1 year ago
H
Runaway Baby
HermieRunaway Baby
asked in Features & Feedback
I can’t see my recent searches anymore

I used to be able to access my 20 or so latest searches under my search bar using the app on IOS. Now only the songCatcher and genres are available on my search page…I really enjoyed the short-cut to listen to the same songs I liked as of late, can you tell me if it’s because of a new update please? If not could you help me solve this issue?  Thank you :))

662
H
Runaway Baby
1 year ago
A
Runaway Baby
Alexey SokirkoRunaway Baby
posted in Features & Feedback
Deezer widget does not show on lock screen

There is no lock screen notification on my Xiaomi phone. The screen remains blank. Please help.

637134
Leonídia.Deezer
Community Manager
1 year ago
A
Runaway Baby
Amazon62Runaway Baby
posted in Features & Feedback
Podcasts on Deezer - reverse order of episodes

Hi,Use it mainly on a Windows 10 64bit desktop, but the problem is also on my Android phone. The episodes are in reversed order. Starts with ep.10 and ends with ep.01 (for example). So everytime an episode ends, I need to manually select the next episode. An example is Locked up abroad podcast. The order is not very important for that podcast though.

31015
Leonídia.Deezer
Community Manager
1 year ago
M
Tiny Dancer
MayatronTiny Dancer
posted in Features & Feedback
Friendly Queue

Hello there, I am new to Deezer and it's been great but for 1 or 2 things. I need to be able to put songs on queue at any time I want. This is like a basic function that should be there from the beginning. Another thing is that if I play a song, STOP. I do not want your recommendations. If I look for a song, I want to listen to that and period. If I want you to play things automatically, then I'd happily go to Flow, otherwise is so wrong.Why am I not able to put songs on Queue but you are able to stuff random songs that I don't care about? You cannot claim that this is by design, if it is, then change it! Give us an option, give us an option to turn all of that off or to turn it on, is that simple. Just give us a choice before we choose for you and switch to a different service.You saying this is by design sounds more like laziness. This is like Disney saying "Oh no totally, the Star Wars sequels turned out peeerfect. Those are not mistakes, that's what we wanted to do."Look, maybe it'

393
Leonídia.Deezer
Community Manager
1 year ago
E
Lover
elmtoivyrecordsLover
asked in Features & Feedback
What is the best way for an independent artist to grow on Deezer?

Hello,What is the best way for an independent artist to grow on Deezer? Is it true that the more people listen to my music on Deezer, the more the Deezer algorithm will start recommending my music to others?Thank you for the help!

10610
Nina Nebo
Deezer Legend
1 year ago
M
Runaway Baby
manneyusRunaway Baby
asked in Features & Feedback
Top list prior month

I have been notoriously saving my top lists for each month. However, I discovered that I missed June… Is there any way to access the June top list now?

731
Nina Nebo
Deezer Legend
1 year ago
Nina Nebo
Deezer Legend
Nina NeboDeezer Legend
posted in Features & Feedback
LISTEN NEXT and ADD TO QUEUE feedback - What do you think !?

Hi alldo you use LISTEN NEXT and ADD TO QUEUE !?I notice that page where is queue there is always song or songs which I did not add.When I open my playlist and play one song all songs from that playlist are there (in queue) although I did not put them there .Same thing is with albums and favourite songs depends from where you played last song.Now I wanna listen songs from particular order .When I add song from LISTEN NEXT, then song which I choose are behind first song I was play ,and other all songs which I did not add from that playlist are there .Same is when I ADD TO QUEUE only then song is in the end of all .For example : I was last listen playlist Music Tribe ,and first song from there Daylight .  Then I was add with LISTEN NEXT song Dangerous Woman .Now is that song behind song Daylight .Also I was add with ADD TO QUEUE song Flowers .Now is that song in the end of all .But there (in queue) is also all songs from Music Tribe playlist between . Good thing is that I can remove song

463
Nina Nebo
Deezer Legend
1 year ago
P
Tiny Dancer
petkovicdlTiny Dancer
asked in Features & Feedback
Google Home in my country

Deezer does not support Google products (Home, Nest and Chalk) in Serbia. Not sure if there are any legal obstacles but from the technical perspective It's a shame you have supported it selectively. Using Deezer with Google products was my number one driver for buying devices and now I find them useless, unless I decide to cancel my subscription and join Google Music service. Number of topics related to Google Home not being supported in a specific country is emerging. I can see most of those dissatisfied customers shortly turning to other services. Hopefully something could be done in a timely manner. Providing us with the answer that it is up to Google to decide about global partner is equally dissatisfying. Surely it is negotiable since Deezer supporting Google products started only for France and than the service was broadened to several other countries. Hopefully something could be done in a timely manner.

81831
GropplerZorn
Deezer Legend
1 year ago
P
Runaway Baby
PmoonbergRunaway Baby
asked in Features & Feedback
B&W app better sound with same Deezer service

Hi there, i am perfectly happy with Deezer premium. Recently i start using the B&W Px8 headphone. Great. Now i notice the B&W app gives a slightly better, more detailed, sound on the headphone while using the same Deezer account. How does that happen? Does the B&W app do something with the Deezer file/data or does the B&W app use another level of AAC codec?All on my iPhone 11.Cheers Peter

2305
F
Tiny Dancer
1 year ago
O
Runaway Baby
Olly GreenRunaway Baby
asked in Features & Feedback
Make deezers media player easily accessible

Making the media player easily assessed like spotify’s allows things like rainmeter to create visualizers, play+pause on home screen, look at the artist and song name without going into the app. The amount of ways people can take this idea and make so many creative things is insane. Plus I think it would bring a lot more people to deezer as you can customize it to your liking.

2202
D
Tiny Dancer
1 year ago
M
Runaway Baby
Michael Robert ClenchRunaway Baby
posted in Features & Feedback
continuity of tracks, spaces between, interupted flow

if a cd has a compilation of tracks it halts after every track, and on Classical music some times it fails to give continues playing.

644
P
Lover
1 year ago
M
Runaway Baby
Matthew WebbRunaway Baby
posted in Features & Feedback
help help

Hi, I’m sick and tired of Deezer telling me my account is linked to another device and stop my music or tell me it’s on listening mode on another device. I only use it on this phone that I have with me everywhere and I don’t have it on any other devices. 

221
GropplerZorn
Deezer Legend
1 year ago
F
Runaway Baby
fuckyoucuck
posted in Features & Feedback
this french cuck...

french cuck won't make an apple tv app but wants you to know about concerts…?????... so does your other competition! cancel! now i know why you had the half price special!

403
P
Lover
1 year ago
B
Runaway Baby
B. HowardRunaway Baby
asked in Features & Feedback
My station on Google Home

I can see and listen to my station on the Deezer app, but I can not get it to play on my Google Home. Deezer is my default music service set on Google Home.

153
Alfredo.Deezer
Community Manager
1 year ago
D
Runaway Baby
DannyCRunaway Baby
asked in Features & Feedback
Flow Icons

What are the two icons in Flow? One is a heart and other looks like a box with stars?

403
Alfredo.Deezer
Community Manager
1 year ago
L
Runaway Baby
LilyheartsRunaway Baby
posted in Features & Feedback
Deezer Request

I think it would be a great idea if someone made  it so people can download songs and listen to any track they want in the order they want for free. A lot of people can't afford the paid version and it would make a lot of people really happy. Also it would also be a great idea if someone made it so people can loop songs because some people like listening to the same song over and over. 

616
L
Runaway Baby
1 year ago
W
Runaway Baby
WellAdjustedRunaway Baby
asked in Features & Feedback
Playback from Alexa not reflected on Deezer app

I have a Sonos One that I generally control using Alexa. I have no issues with actually getting Deezer working using this setup; my issue is that playback initiated from Alexa is not reflected in the Deezer iOS app.For example, if I request that Alexa “Play my flow on Deezer,” the fact that I have initiated a session is not reflected on the Deezer app--whatever I was playing from a previous session initiated from my iPhone would be all that I could see. If I wanted to see what music was playing without having to ask Alexa, I have to open up the Sonos iOS app. If I wanted to add a song to my favorites, or dislike the song or the artist, my only recourse is to use voice commands via Alexa. This is all a bit cumbersome--part of the appeal of Deezer for me is the Flow feature and the ability to fine tune it with a fair bit of granularity, and not being able to do that without shouting at Alexa is not ideal. Confusingly, things work a bit better going the other way--if I initiate a session

1273
GropplerZorn
Deezer Legend
1 year ago
F
Runaway Baby
Flory.StefanRunaway Baby
asked in Features & Feedback
Flow

Hi.Lately I've noticed that the Flow it`s not quite...flowing :) meaning right now a song is playing and then another song starts and then the previous song play again… can this be fixed somehow? it`s beginning to be annoying. thanks 

655
F
Runaway Baby
1 year ago
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