Chatbot support is useless ! 🤖👎🍓

So, I had an issue. I searched the web to solve it by myself (browsing and stuff). Couldn’t do.

So, I wrote to Support. Answer came instantly ! Written by… Melody, Virtual Agent 🤮 

Melody suggested that I didn’t think of  (1) relauching my browser, nor of (2) checking if my Internet connection was alive.  I guess I’m THAT dumb…

So, I wrote back a long answer stating it should be more clever and helpful, as I had in the past with a real person.

I also asked to “forward to a human”.

Its response ? “Please rephrase your question.” 😮🤯🤪