So, I had an issue. I searched the web to solve it by myself (browsing and stuff). Couldnโt do.
So, I wrote to Support. Answer came instantly ! Written byโฆ Melody, Virtual Agent ๐คฎ
Melody suggested that I didnโt think of (1) relauching my browser, nor of (2) checking if my Internet connection was alive. I guess Iโm THAT dumbโฆ
So, I wrote back a long answer stating it should be more clever and helpful, as I had in the past with a real person.
I also asked to โforward to a humanโ.
Its response ? โPlease rephrase your question.โ ๐ฎ๐คฏ๐คช