Hi all,
We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature.
Do you like it? Why? What do you think we are missing?
Please be as detailed as you can in your comments, cheers!
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Userlevel 7
+14
- Bezi since 2017
- 2349 replies
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22 September 2021
Wow, so now I'm being threatened with deactivating my account. Very unprofessional behavior, gotta give it to you.
But you do know that using Deezer apps, and the forum are two seperate things?
You basically have no right to deactivate my Deezer account.
But continue to anger customers with this threatening attitude, and you will keep loosing them.
Instead of censoring my and
Regarding the Deezer Legends program. Here is what I think about Legends users:
[Image deleted]
It’s funny you know .
Deezer can deactivate your COMMUNITY account if you are not following the community rules . It’s not something that deezer invented and they should do it if it happens as we all want a respectful and nice place to spend our time in . Moreover please do not assume things you don’t know are true.
Userlevel 6
Wow, so now I'm being threatened with deactivating my account. Very unprofessional behavior 
But you do know that using Deezer apps, and the forum are two seperate things?
You basically have no right to deactivate my Deezer account.
But continue to anger customers with this threatening attitude, and you will keep loosing them.
Instead of censoring my and
Regarding the Deezer Legends program. Here is what I think about Legends users:
[Image deleted]
Hello
We are well aware by now of your dissatisfaction with our service and the Legend programme.
Regarding that programme, we would like to remind you that this never was a contractual job that required a specific amount of your time. As any other superuser, you chose to spend your own time on the Community, and we are grateful you did.
We understand that you don’t want to spend any more time sharing your feedback on the Community as you stopped using our service. However, since you are still using our Community and sharing your thoughts with us, the rules of the Community Guidelines do apply, including but not limited to:
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Always behave in a friendly and respectful manner
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No swearing
I’m also tagging
I have removed any abusive language you both used. Please be aware that community managers and moderators have full discretion to address any behaviour they feel is inappropriate, including deleting comments and deactivating Community accounts.
Feel free to have another read at our Community Guidelines here:
Userlevel 7
+14
- Bezi since 2017
- 2349 replies
-
22 September 2021
Person I am not allowed to mention said to me I can mention receiving Deezer for free.
I asked him directly. And he allowed it.
He just said that I also mention I do something for it, like social media posting. Which you do here for free to get your Deezer free of your decision. I didn’t do anything else, if complaints are not counted. Like you said you complained too about bugs, and the funny thing is no one did a thing to fix them fast enough. This is why I decided for me that was enough and I left.
I said it on forums straight because I had enough. After that they removed legends, because of bad mouth. They can do that, they had a right, and many other canceled as well in queue.
Then when I actually said it, it was not okay. Perhaps people joined the train.
I do not care anymore. LIke I said wouldn't use Deezer as my main player even for free.
It is too buggy and does not work if you listen underground music, it plays charts on mixes.
“as a Legend your were given a privilaged status which means your opinions need to be considered before being expressed - it’s about being professional.”
Basically work life. We do what they say to us. Do not be a part of a problem. Too many lambs here pretending they enjoy their work, when in reality they’d do anything but work any time of a day.
Enjoy Deezer!!
Not true !
Deezer never ever told me how to act , feel , or what to say . That’s total nonsense . I’m not pretending I enjoy Deezer , I really do enjoy deezer . I’m a customer since 2016 and back than I didn’t get any perks . Dude , it’s a waste of energy . Just continue with your life .
A
“as a Legend your were given a privilaged status which means your opinions need to be considered before being expressed - it’s about being professional.”
We do what they say to us.
That's NOT true. You are telling absolute falsehoods and dragging everything into the mud that you were recently enthusiastic about. You can't be serious!
That’s great news about the improvements to FLOW and I hope it’ll turn out to be something special and a unique selling point for Deezer.
I see Deezer as occupying the middle ground between Spotify and Apple Music for algorithm discovery. Spotify is great initially for quite some time, but becomes repetitive and lacking excitement in it’s suggestions. Apple Music is like (showing my age here) a record shop, the discovery needs a little more work to find what you like but AM partly helps you to find new favourites. Deezer (so far) occupies the middle ground for me in that the Daily Mixes are usually good and hopefully FLOW will continue to improve.
In the future I hope there will be improvements such as adding a track to artist mixes/flow for listening next, more time given to editors to update the Deezer playlists more etc, but that’s a whole different topic.
Person I am not allowed to mention said to me I can mention receiving Deezer for free.
I asked him directly. And he allowed it.
He just said that I also mention I do something for it, like social media posting. Which you do here for free to get your Deezer free of your decision. I didn’t do anything else, if complaints are not counted. Like you said you complained too about bugs, and the funny thing is no one did a thing to fix them fast enough. This is why I decided for me that was enough and I left.
I said it on forums straight because I had enough. After that they removed legends, because of bad mouth. They can do that, they had a right, and many other canceled as well in queue.
Then when I actually said it, it was not okay. Perhaps people joined the train.
I do not care anymore. LIke I said wouldn't use Deezer as my main player even for free.
It is too buggy and does not work if you listen underground music, it plays charts on mixes.
“as a Legend your were given a privilaged status which means your opinions need to be considered before being expressed - it’s about being professional.”
Basically work life. We do what they say to us. Do not be a part of a problem. Too many lambs here pretending they enjoy their work, when in reality they’d do anything but work any time of a day.
Enjoy Deezer!!
Userlevel 7
+14
- Bezi since 2017
- 2349 replies
-
22 September 2021
Userlevel 7
+10
- The OG
- 2951 replies
-
22 September 2021
I may use Spotify but I don’t come on here being negative about Deezer as I’m aware (as you were) the efforts they are making to make the product better on a weekly/monthly basis.
Enjoy your Dance music (whatever platform you’re listening on).
oh
You know quite well how much Deezer are putting into the progress of their product yet you continue to be negative on a personal level because you lost your Legend status.
Just go and enjoy your dance music on Spotify - have fun on their forums because if you’ve nothing nice to say then don’t say anything at all.
Abused Legends Program?
Do you mean one can not have opinion? You yourself use Spotify Premium daily, so what’s the problem? I just tell it now publicly, and you are with Rudi (no more works for Deezer) against me. Well. Keep entertaining me. I still do lots of spa, and listen Spotify here, just like you do daily. You’ve listened Spotify based on Discord each day when we talked on Discord with managers and legends. So you mean you can listen Spotify as much as you want all the time and for me it’s a crime?
Well, I only need ONE app to listen music.
I have no need to have Deezer, and I can say you this, my Deezer is canceled and Family will end at the end of this year. I can’t delete my account just yet, as my family wants to use it to the end from my free Hifi pool. Obviously no one will renew it me for free, as Ryudi even removed me from Legends, because “I had bad mouth”. I mean it’s f****** hilarious, one can not have opinion about dissatisfaction. I was for a year looking if it gets better, and it didn’t for my needs.
So I decided do you and stream my music on Spotify mainly. Because I only need one. It’s sad that you and Deezer left manager was unhappy with that. I just used my freedom.
Just because you are Legends? You have no opinion?
Also I was glad in the end to end this program, it’s just too much free work for Deezer, I don’t have time to spend hours and hours chatting about it or sending Feedback to managers who do nothing about it. Or at least the development takes time. When let’s say FLOW update is nice, it does not solve my problem, that I want to discover music on Deezer. It plays my hit list instead.
This way I have right to discover it on Spotify if that works better :)
Haven’t tried it yet, but this is certainly very welcome. I rarely want to listen to something completely random from my music library, in random combinations - and yet that’s the result when you listen to different genres. It remains to be seen how well they separate the songs into groups.
I recommend to try it out what it plays.
You only need beta app for now.
I normally use Deezer on PC. 
And this feature in particular is useful for me on PC. So I’d rather wait until it’s available on all platforms.
Haven’t tried it yet, but this is certainly very welcome. I rarely want to listen to something completely random from my music library, in random combinations - and yet that’s the result when you listen to different genres. It remains to be seen how well they separate the songs into groups.
I recommend to try it out what it plays.
You only need beta app for now.
Userlevel 7
+10
- The OG
- 2951 replies
-
22 September 2021
oh
You know quite well how much Deezer are putting into the progress of their product yet you continue to be negative on a personal level because you lost your Legend status.
Just go and enjoy your dance music on Spotify - have fun on their forums because if you’ve nothing nice to say then don’t say anything at all.
Haven’t tried it yet, but this is certainly very welcome. I rarely want to listen to something completely random from my music library, in random combinations - and yet that’s the result when you listen to different genres. It remains to be seen how well they separate the songs into groups.
FLOW is getting updated. Now it is safe to say what I knew for month now.
There is a wheel now to let Deezer play music based on emotions like Party, Melancholy etc.
This is not exactly for discovery, but for categorizing music you listen with few recommendations. I’ve seen on forums people asking a tool to let FLOW do 10% only your library and 90% discovery with ability to change exact %. It’s not clear when or if FLOW will come with a wheel on web apps.
Does it work for you people, let’s comment.
It seems for now no real progress at Deezer helping us discover new or old unheard music.
For me like I said before, it does not help with discovery. It’s basically mood flow.
I think it's shit. It plays liked tracks too often, instead of playing new ones that I might like. I thought "FLOW" was about discovering new tracks..
Don't know why many praise such a useless feature.
Too often. I can’t discover with it.
I want to hear new music as much as possible. By new I mean new and old unheard music.
FLOW does not provide with that, nor it even helps with that.
The way FLOW is getting improved, it will not fix the way I want FLOW to work.
I think flow is their selling point and it feels hilarious it doesn’t work for discovery. Discovering what you already like is not discovery. It’s more of a local FM radio playing your own hit list daily.
Userlevel 6
I think it's s***. It plays liked tracks too often, instead of playing new ones that I might like. I thought "FLOW" was about discovering new tracks..
Don't know why many praise such a useless feature.
I found the answer to the question above so I’ll post here.
Apart from that, I would like to know what is the effect of skipping a track on Flow. Sometimes it’s not an artist I don’t like, it’s just that I wouldn’t listen to them at that moment.
“Rudi Community Manager
The Godfather
10 months ago
Hi @hpguru
Yes, it will be affected because it's constantly learning from you.
But the same learning apply if you don't want that - and you should keep skipping on Flow until it changes from RAP back to what you love, Hard Dance. Flow will then learn that you don't like the genre and will stop pushing it on you 
”
Yes skipping does. Then it plays favourites hard dance with less of new.
I am not sure if flow works different for different people but for me I want to discover, not hear what I already have at my fingers on lists or liked. For me it plays 90% from my lists or liked.
It is lately extremely hard to discover on Deezer noting as well how poor track mixes are playing charts if there’s not enough listens from users on certain hard dance or underground rap etc.
I know that they are working on flow right now.
I can’t tell how they work on it, but I see that it will not change for me how I want FLOW to work.
Usually community moderators here will tell try clearing cache or skip as fast as possible. I think they might be joking. I know skipping works, but skip as fast as possible. Telling to paying customer skip instantly or delete cache feels more like a joke than valuable respect for me at least in opinion.
Userlevel 1
- Please, stop pushing lame compilation albums like “30 hits of summer 2006” or greatest hits albums. I want to know the artist’s catalog in the context of their albums. I bet that every other of us who (still) use the social network in a comma Last.fm still care for the tags they play and hate to see those greatest hit albums among our scrobbles.
About this, would be great if we could dislike an album on flow or on queue list.
Userlevel 1
I found the answer to the question above so I’ll post here.
Apart from that, I would like to know what is the effect of skipping a track on Flow. Sometimes it’s not an artist I don’t like, it’s just that I wouldn’t listen to them at that moment.
“Rudi Community Manager
The Godfather
10 months ago
Hi @hpguru
Yes, it will be affected because it's constantly learning from you.
But the same learning apply if you don't want that - and you should keep skipping on Flow until it changes from RAP back to what you love, Hard Dance. Flow will then learn that you don't like the genre and will stop pushing it on you ”
Userlevel 1
Any of the options would be nice!
More imputs:
- Flow is starting to have more congruence in moods, ambiences, atmospheres, call it what you want. It’s not a matter of genre. Rock music has a lot of slow, lowbeat songs, for instance, and those marry well with slow, lowbeat songs from any genre. But the option to change the “mood” refer to genre choices. I don’t want to focus on a particular genre if I ask to change mood. We should be given option to change mood to “dark”, “urban”, “danceable”, “elegant”, etc. Be creative. How can this be implemented? Give the users the option to tag songs, like Last.fm does.
- Although it’s better nowadays, flow is still sometimes very repetitive. I got it, Flow is not the place to go when I want to listen to an entirely new catalogue. But I why does Flow always plays the songs I have listened the most ever or been listening the most lately? I have 1800 favorite songs and a lot of them are gathering dust forgotten amidst series of favorite songs from the same artist or album (more probabilities of playing when shuffling).
- Please, stop pushing lame compilation albums like “30 hits of summer 2006” or greatest hits albums. I want to know the artist’s catalog in the context of their albums. I bet that every other of us who (still) use the social network in a comma Last.fm still care for the tags they play and hate to see those greatest hit albums among our scrobbles.
Apart from that, I would like to know what is the effect of skipping a track on Flow. Sometimes it’s not an artist I don’t like, it’s just that I wouldn’t listen to them at that moment.
The algorithm could be modeled in a way that a song added as next could shape the direction and mood of the next songs.
I think the issue is exactly how the algorithm would interpret this:
- No, I don’t like what Flow is doing and would rather listen to something else, here’s an example
- I like what Flow is doing, but would like to shift the direction a little.
- I like what Flow is doing, and here’s a song I think is similar to what Flow is doing.
- I like what Flow is doing, but want to listen to this particular song right now and then go back to what Flow was doing.
Userlevel 1
I don’t know if this is relevant yet, but I’ll add my share.
Flow took a long flight to flow. It was a gruesomely repetitive experience at first, and it really p*ssed me off because of the insistence in the same artists and the same songs from the same artists.
Now, more than a 1000 favorite songs and several favorite albums and playlists later it’s finally catching up to my taste.
Some inputs, though:
- Stop recommending classical music songs in Flow. That’s not the way most classical music is listened to in concerts nor the way they were intended to be listened to by the composers. It doesn’t make sense to listen to a single movement from a classical concert in the middle of pop songs, even if they have similar moods.
- Why can’t I add songs to “Play next” in Flow? This doesn’t make any sense at all. Is it for cache reasons? Well, keep the already cached songs in cache and play them as soon as the “added next” song plays. Flow would benefit from that, should that option be available. The algorithm could be modeled in a way that a song added as next could shape the direction and mood of the next songs.
This is why there is Bluetooth headphones on the market.
You do not need to go ANYWHERE to skip.
I’m not buying lossy headphones for general use, and don’t like the idea of having to charge one more device. Plus I don’t actually need to go to the PC to skip tracks - I have a media remote. It’s still an unneeded distraction, and skipping tracks disrupts the flow - it’s not the experience I want when the music is meant for atmosphere. But I do need to go to the PC to check and manage the tracks.
And I actually don’t have issues with Flow. I also like daily mixes, like I already said. I did find “mixes for you” rather lacking. Maybe that’s why they’re pretty much hidden. 
But, again, my point is that I don’t want a lot of discovery in Flow, not that I don’t get it. I want discovery when I’m in the mood for it, and within specific genres, not all over the place.
We want to DISCOVER, not hear again.
We do? 
I mean, we surely do, but not all the time. Like I mentioned above, if I’m in the kitchen, I don’t want to keep going back to the PC to skip unwanted tracks or to add the discoveries I liked to my library. And the issue with genuine discovery is that you’re going to have many tracks you don’t like and have to skip - so not much of a “flow”. I’d rather keep most of the discoveries to the discovery playlist that we have now - or maybe additional discovery playlists if there’s a need in them.
When I was about to try Deezer, my biggest worry was that, after about3 years with other streaming services, I’d be “discovering” the same tracks I heard before. Turns out it’s not a problem - I’m hearing a lot of new music even in daily mixes, not just the discovery playlist. But there’s still a possibility that, after a while, the algorithm can start going in circles - just not the same circles as with other services. So the positive early impression, from Deezer or Spotify, might or might not last.
This is why there is Bluetooth headphones on the market.
You do not need to go ANYWHERE to skip. As well if you use something else than Deezer, you have no need to even skip, as radios and flows are on point and they do not play same to the point of tireness. Keep listening, FLOW, in your kitchen. I couldn’t take the same music anymore playing.
My playlist update percentage grew like 50% alone when I changed platform with better discovery.
Skips went like 90% down.
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