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[FEEDBACK] What do you think of "Flow"?


Userlevel 7
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Hi all,

We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature.

Do you like it? Why? What do you think we are missing?

Please be as detailed as you can in your comments, cheers!

hpguru 3 years ago

I was also at first disappointed with the recommendations, but you need to learn Flow.  Play play play, everything you love and give hearts to your favorite songs and playlists and albums, add as many of your favorite artists and play play play and ban artists you don't like and Flow will soon catch your note.  I am very satisfied.  But you have to make friends and devote time to it.

Yes, indeed. Let it learn.

On first day lame, now it is much better than Google’s Feeling lucky which was okay, but always played same favourites over and over and over again. On Deezer I hear new tracks, new favorites, old classics over and over and over again. Today I paid ONE YEAR in advance for this great service.

Pay 10 months and get 12 months is their annual discount. I paid years for Spottily and then GPM receiving no discounts for loyalty. This is my new home for hard dance music since 29.06.20.

They gave me option to keep 2 months I already had trial. They suggested next time I need to cancel with them, go free, and buy annual again with discounted prices unless they give better ways.

I like flow, I like mixes, this service is good bargain at 99,90 a year for this amazing quality.

It works like a charm when something is great.

This is great, worth to pay.

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341 replies

Userlevel 7
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Hi @Steve.Cullum, thank you for your message.

I wanted to inform you that I have already replied to your question in the other post.

 

I have recently found that flow has become fixated on Post Rock

I have some Post Rock tracks favourited but they are by far in the minority

No amount of track skipping will break this fixation and I am obliged to search for a playlist of shuffle my favourites instead

Not happy!!!

Userlevel 7
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Hi @gutsman52, have you tried using the Flow option to discover more new music and less favorites?

Simply tap the angry face while playing the Flow and then select "More Discoveries."

you have only made flow worse. I've cancelled my subscription because you refuse to do anything about it. i don't think you really understand why or what flow needs to be. make it play other genres i want it to be something that gives me new music i hate when its the same THE SAME songs over and over and over you don't get it at all. its the same songs i have heard A MILLION TIMES TOO MANY TIMES SO MANY TIMES I DON'T WANT TO HEAR MUSIC I LIKE ANYMORE it needs to play a variety of music it needs to be smarter just take it back to what it was before and then NEVER touch flow again. at one time it played new music only good songs and it had a variety of songs to play now its the same crap i have listened to way too much and the only options are either never the one song or never the one band like i still might want them i just want flow to get out of this music rut I DON'T WANT or WANT FLOW to do. Nothing you guys suggest does anything to change it and if it would just go back to what is was doing in December i would still be with deezer. 

Due to Spotify’s censorship, I switched from Spotify to Deezer three years ago, and I’ve been very happy and much prefer Deezer. I bought premium to support Deezer.

I am a data scientist who has built and deployed a recommendation system, and I’ve played with doing music recommendations, plus my music knowledge is deep, and I have to say the recommendation engine of Deezer is extremely impressive. The recommendations for the Daily Playlists and Flow are amazing. (The Discovery Playlist needs some help.)

Three years ago Flow was not usable due to excessive repeats, probably made worse by my desire to use only Flow (except for New Releases and Discovery). So I gave up on using Flow for a long time. However, now Flow doesn’t repeat much, so I can use Flow and I really like it.

I normally have Flow set to “more discoveries” on mobile. Does this setting carry over to web (PC), where I see no option to change it? I get the impression it does. You should add that option on web; the setting could be on Flow (next to Moods) or it could be in the main settings, I suggest like so:

Suggested web settings changes

Do you have an algorithm that reorders the tracks to really make them flow, transitioning between similar genres rather than jumping between very dissimilar genres, and perhaps matching the tempos, rhythm, and even instruments? Consider doing this if you don’t and improve it if you do.

If you don’t know what I’m talking about with regards to smooth transitions, try this playlist of mine: https://deezer.page.link/z9SdZoXenjC4RS5C9. It’s hand-ordered but from randomly sampled tracks, so making it “flow” is a post-processing step. See how the reverb-y chiming guitars of the second song echo those of the first and the tempo of both is slow? Observe how we then “surf” from artsy indie pop to electronic indie to electronic industrial to post-punk/punk/garage to synth pop to electro to dark disco. Most of all, note how it makes you feel.

Hi - thanks. No problem about it being in German - I appreciate the chance to practice! 😁

Good to know there are keyboard shortcuts to do the things I want to do but still not sure why Deezer doesn’t work the same way as otehr players - Spotify, iTunes, even Windows Media Player, if you press skip back on the media controls on your keyboard, laptop, headphones, etc, it goes back to the beginning of the track, not the previous track. I don’t know of any other media player that does this, it should at least be an option in settings. Unless it is already and I’ve missed it, of course. 😂 If I’m out for a run, I can’t hit Ctrl+anything.

Userlevel 7
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I have removed the German localisation from the URL, should also work in the UK now, I think.

I’m not sure about the ”every other player” part, at least for streaming sites. Deezer has media controls with keyboard shortcuts as well if you press H while being in the web player. Then you will see an overview of possible commands, sorry for being in German again:

Ctrl -> and Ctrl ← should do what you want.

hi bluezzbastardzz - thanks for this. Much appreciated. Will experiment with those playlists, though they’re the German language versions (my German’s bit limited, lol). Will try and find the UK ones. Putting US, rather than DE in the link seems to work.

Clicking on the progress bar works fine but the way Deezer playback controls work breaks the controls on headphones or media keyboards. I usually listen when I’m out running or working with a keyboard with media controls and occasionally when I’m learning something on guitar. Having to skip back then forward makes no sense if you just want to replay a track when every other player there is works differently and has done for what, 20 years now?

Userlevel 7
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The equivalents to Spotify’s Discover Weekly and Release Radar are these Deezer playlists:

https://www.deezer.com/smarttracklist/discovery

https://www.deezer.com/smarttracklist/new-releases

To skip back or forward within a track you can click on the progress bar at the bottom of the player in the web player and desktop app, should also work in the mobile apps.

Userlevel 7
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Thanks for your feedback @Sindigo :) it will help us to keep improving this feature

I’m a recent (and enthusiastic) Spotify refugee. The thing about Spotify I miss most is the new music suggestions via the Discover Weekly feature and Flow is a close a replacement as I’ve found on Deezer.

It would be good to be able to point Flow at a Playlist and say more of that, please. Far too much One Direction on my Flow. That’s my daughter’s fault (yes, we’re considering Family).

Please make the playback controls act like every other music player, ever. I.e. ‘Back' to rewind a track, not skip a track backwards. Or at least give us an option for it to work like this. The way it works now is just odd.

It would also be nice to see a few tracks ahead.


Thanks. Loving Deezer so far!

Userlevel 7
Badge +5

Hi @Mr. Jahrami, thank you for reaching out.

I tested on my phone, and the genre flow wheel appears for me, working well.

It seems this issue might be related to your device, so I'd like to suggest the following steps:

  1. If you are using the battery saving mode on your device, turn it off while performing this test.
  2. Open the Deezer app ➡ Gearwheel in the top right corner ➡ Data and storageClear all.
  3. Stay on the Data and storage page, and under Smart Cache, slide the marker to the left until it reaches 32MB, then slide it to the right until it reaches 2GB (you can move it up to 10GB if your device has that much storage).
  4. Tap again on the Gearwheel in the top right corner ➡ Log out at the bottom of the page.
  5. Turn off your device for a few seconds, then turn it back on.
  6. Log in to Deezer with your email and password.
  7. Stream a few songs and navigate in the app.

Additionally, if you could provide a screenshot of the Deezer app with the option "Data and storage" and record a video showing the step-by-step process you're following, it would be very helpful in understanding the problem

 

Userlevel 4
Badge +2

I've been using Deezer since they introduced the new Flow wheel, but I'm having a little issue. You see, I love listening to different genres, but it seems like none of them are showing up in the new genre flow wheel. Do you have any suggestions on what I can do about this?

Userlevel 7
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Hi @Rodymar thanks for your feedback.

Some user already shared the same experience that you described and our teams are working to improve Flow around your feedback. 

Our teams have done a lot of research around it, we had a testing group here in the community about it. 

There have been improvement and Flow should not repeat as much as it used to. 
If it still does I would recommend feeding your algorythm more, listening to albums and playlists you like, 

adding songs to your favourits and more artists too. 

When the Flow or track Mix starts repeating itself, have you tried clicking on the angry face and using the directions there? 
That will help too!

More improvement around Flow are coming very soon! 

Also there is this very interesting article that help undestand Flow and track Mixes more: 

https://deezer.io/how-deezer-built-the-first-emotional-ai-a2ad1ffc7294

Flow сломан , рекомендации плохие и включает артистов и близко не похожих на которых подписан 

Userlevel 1

Flow is awesome. Back skip/repeat would be fantastic. 

Never use it. Not interested in an Ai suggesting stuff. Thanks.

For some reason, although I consistently  ‘do not recommend’ ANY Christmas tracks (they grate on my nerves!) Deezer Flow continues to think the Christmas songs are what I want  to hear! Just STOP! 

Flow is pretty good and is at the beginning of learning, but as we don’t seem to be able to get rid of a particular genre - like Christmas music - I would have thought Flow would have learnt from all the times I have got rid of these really annoying tunes! 

Userlevel 7
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As far as I know, the six shown genres depend on your recent listening history, so you should maybe play some artists and albums from the genres you want to see there.

I find the selections of genres rather limited.  I would like to be able to select the genres that appear for selection.  I’m never going to select rap or edm or pop but I’d certainly click on folk, alt-country, blues, world, indie maybe…?

Userlevel 7
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Hi @Beee, thanks for your message!
Just so you know, if you can see Flow on your phone, you should also be able to see it on your desktop.
Make sure you've got the latest version of the Deezer desktop app installed - it's 5.30.570.

 

 

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Flow is also available for free users, but you are only a member since end of March, so maybe you haven’t listened to enough music yet for the algorithm to recognise your taste, or you haven’t added enough artists, albums, tracks and playlists to your favorites yet which also helps. See also this support article:

Deezer Free – Deezer Support

The new mood or genre based Flow feature is new though and might still be rolling out to all users, so you may only have to wait for it a while.

 

Thank you for the information! I'll try to add more artists and tracks!


I just found out that my phone does have Flow, so perhaps it's not  rolled out for my desktop version yet.

 

Userlevel 7
Badge +8

Flow is also available for free users, but you are only a member since end of March, so maybe you haven’t listened to enough music yet for the algorithm to recognise your taste, or you haven’t added enough artists, albums, tracks and playlists to your favorites yet which also helps. See also this support article:

Deezer Free – Deezer Support

The new mood or genre based Flow feature is new though and might still be rolling out to all users, so you may only have to wait for it a while.

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I wasn't aware this feature exists to be honest. I was already wondering why Deezer isn't throwing in any suggestions for me. Where can I find it?

Flow? You are unaware that Flow exists?

It is front and center on your home page, whether mobile or desktop.

Give it a go. Flow is deezer and deezer is Flow.

 

I… I literally can't find it on desktop. It's really not there. I'm guessing it's a premium only feature then? The support page mentions it's included in the free plan.

Userlevel 7
Badge +17

I wasn't aware this feature exists to be honest. I was already wondering why Deezer isn't throwing in any suggestions for me. Where can I find it?

Flow? You are unaware that Flow exists?

It is front and center on your home page, whether mobile or desktop.

Give it a go. Flow is deezer and deezer is Flow.

 

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