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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Forum|Forum|6 years ago
July 11, 2020
594 replies
19507 views

DEEZER CATALOGUE - something is missing

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed.

Some of the reasons for this are:

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it.

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

Add your MP3 collection to Deezer
Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest

Show previous replies

M

mohibo

Rising Star

can you guys add nanase aikawa whole discography,if you can?

K

Kevin Deezer

Rockstar

Hi all, we’ve forwarded your requests to the catalogue team :slight_smile:

https://www.deezer.com/en/profile/3421485864

M

mohibo

Rising Star

can you please add also ayumi hamasaki for greece too ?

M

mohibo

Rising Star

please add also sayuri ishikawa everywhere.All other sites Have Her except you

A

Alex S

Roadie

Glass Animals’ new album “Dreamland” was released on 7. of August but it’s not listed on Deezer yet. When can I listen to it?

Rudi

Ultimate Superstar

Hi again @mohibo

Thank you for your requests. Don't forget to reach out to the artist team as well, on their socials. That way you can speed up the process :wink:

Same would apply to you @Alex S :v_tone2:

M

mohibo

Rising Star

can you guys add also anri kumaki?

W

Warrengoody

Roadie

Can we get access to Adelphi music factory songs quicker as Deezer takes forever to be able to access their collection? Every new song that I hear by then I have to send emails asking when is it going to be available and it always seems to take an age.

H

hpguru

Ultimate Superstar

Good day @Warrengoody.

Deezer has tremendous content, it is much better than on YouTube Music, and is a case in a way. I feel gifted to be able to use larger music library after canceling with Big G. Not all music is on Deezer because lots of time artist or label has to decide. They can release at different shops with different dates. New songs on Deezer on release date, but sometimes artist or label may decline.

Ask label or artist and say them how much you wait them on Deezer.

Be the love of their music, a Deezerhead, and maybe one day you’ll have a gift for you waiting you on your Deezer Premium. Let it play with finest quality :) Enjoy the repertoire of your faves!

C

Charlotte Siemer

Roadie

I can't play the Deluxe Package of Speak now by Taylor Swift. All the deluxe songs, are greyed out. But I can play every other Deluxe Version of her albums.

Here are the links: http://www.deezer.com/track/7474219

http://www.deezer.com/track/7474220

http://www.deezer.com/track/7474221

http://www.deezer.com/track/7474222