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Jaime.Deezer
Community Manager
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19508 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

594 replies

borut
Rising Star
Rising Star
November 8, 2020
Good Music with HI-Res only for good listen :D
Jaime.Deezer
Community Manager
Community Manager
November 8, 2020

Hi @icefront it is related to rights indeed.
Please check the information above in this page.:relaxed:

Rising Star
November 8, 2020

Please add Kai Band in Greece

Rising Star
November 8, 2020

Add momoe Yamaguchi

Rising Star
November 8, 2020

Hiromi Iwasaki has an empty profile

Rudi
Ultimate Superstar
Ultimate Superstar
November 9, 2020

Thanks for the requests @golexa :thumbsup_tone2:

Because you're one of our regulars, try using this form here too :wink:

Rising Star
November 10, 2020

Thanks for the requests @golexa :thumbsup_tone2:

Because you're one of our regulars, try using this form here too :wink:


I don't think this form has done anything useful

Rudi
Ultimate Superstar
Ultimate Superstar
November 11, 2020

It's just another nod to the teams involved @golexa in addition to me doing the same internally :thumbsup_tone2:

Rising Star
November 11, 2020

Off course have only 2 albums in your site, yet spotify has a shit ton of albums, and they are not from a small company, they are from Sony music for goddamn sake

Rudi
Ultimate Superstar
Ultimate Superstar
November 12, 2020

Please excuse my ignorance @golexa but are they all Japanese artists? I can create a special report to the catalogue teams requesting more of these to be added from Sony :thumbsup_tone2: