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Why does Chromecast not work?



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I have 2 Harman/Kardon Omni20+ speakers

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Chromecast streaming has stopped working for a more than a week now. Please fix this Deezer! Casting is the main reason to have (paid) subscription. Casting was never great, but usually acceptable. Now that it has stopped altogether I’m considering switching to another service. 

What speaker device?

I can’t cast to my NAD AMP1. Pleas respond, I don’t want to leave Deezer, but I see no advantages in it if I can not cast my music hifi. 

Chromecast streaming has stopped working for a more than a week now. Please fix this Deezer! Casting is the main reason to have (paid) subscription. Casting was never great, but usually acceptable. Now that it has stopped altogether I’m considering switching to another service. 

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Hey everybody!

Yes, I have noticed in other threads too that Chromecast does not seem to work, especially on Harman Kardon. We have reported it to our technical team. 

I will keep you posted on the developments. 

Any news yet? @Yula 

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It's now 7 days since I can't fully use the service I subscribed to.

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@Yula do you have any news? It’s not possible. Are two weeks I can’t use my Pioneer Speaker

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I also have a problem on the Pioneer streamer

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Hey everybody!

Yes, I have noticed in other threads too that Chromecast does not seem to work, especially on Harman Kardon. We have reported it to our technical team. 

I will keep you posted on the developments. 

I have problems with Pioneer speaker. When I try to cast, also I have app crash

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Hey everybody!

Yes, I have noticed in other threads too that Chromecast does not seem to work, especially on Harman Kardon. We have reported it to our technical team. 

I will keep you posted on the developments. 

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Since Rudi left, communication that the Deezer side has deteriorated rapidly and now that this is a really big problem, it is zero. Very disappointing for me.

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Do you have any news?

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since 12 Feb 2022 i also can’t transfer music from Deezer App (android phone and tablet) to Chromecast device (old model), connected to my AV receiver HDMI input: grey screen on TV and rolling circle on the phone only, then nothing. But it works with (new) Harman Kardon Oasis Citation device with builtin Chromecast support. No reaction to my request in Google Play. :disappointed_relieved:

I think that the issue is randomic.

I try with pioneer speaker with old Chromecast version and don't work ever.

Than I try with nest hub and sometimes don't work, sometimes work. More times don't work

since 12 Feb 2022 i also can’t transfer music from Deezer App (android phone and tablet) to Chromecast device (old model), connected to my AV receiver HDMI input: grey screen on TV and rolling circle on the phone only, then nothing. But it works with (new) Harman Kardon Oasis Citation device with builtin Chromecast support. No reaction to my request in Google Play. :disappointed_relieved:

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i also did this. We hope they solve

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Yes I reported it to Deezer with a request. 

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Have you opened a report to deezer help center?

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Still not able to stream Chromecast. Getting really frustrated. It is a paying service. Free Spotify works perfectly…. Still hoping that Deezer will fix it soon. 

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Yes! The fifth day!!! of their service is not fully operational and Deezer has still not commented on this, which I consider to be scandalous behaviour towards his paying customers! I set up an account on Tidal and I'm transferring all the performers and playlists there. I expect compensation from Deezer.

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do you still have the issue?

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I'm sorry. I can't

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Third day I can't stream via Chromecast and therefore listen to Deezer. Can someone please make this official?

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We are waiting that Deezer developer fix this issue.

I suggest also you to open request to Deezer support

Now deezer is mostly used for streaming in high Quality through chromecast… how is it possible that this option is broken? Why did you break a good working option?? Fix it! This is not a free app… we pay you good money for this!!

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🙏