Android

Do you need help with Deezer on you Android device? Ask your questions here!

410 Topics
3,608 Replies

DreamsLover

The music turned off

Question

I have an account attached to one device (smartphone), but when I turn on the music on it, then the computer (desktop) music off. What could be the problem? Premium + subscription

Mahmoud.Hishamz

Some songs jump in lines for no obvious reason

Some songs jump in lines for no opvious reason. Even when i downloaded it. I have the audio settings on balanced and my phone is a galaxy note 5. An example for this issue is ( Pinback - how we breathe ). I really love deezer and I'd like to this issue fixed asap please.

James.Naude

Downloaded music not playing

Solved

my downloaded music keeps redownloading & takes ages to start playing, when im on wifi or data. but when im on offline mode it doesnt play at all. i have deleted & re downloaded, reset my phone, cleared space on my phone etc.& i have checked that i did not reach the 1000 limit. suggestions please ...

eoriat Groupie

Deezer background process android.

Solved

I'm using Deezer for Android. When I check my running services there is constantly a Deezer service consuming over 200 mb of ram even when I'm not using the app. My device doesn't have too much ram to spare so I thought of deleting the app many times. Is there a way ti fix this? I don't want this pr...

Elfena.Sec New member

95% of the songs I want to listen just stop playing after 15-30 seconds

I literally can't listen to almost anything. Since I got the premium subscription 95% of the songs I want to listen just stop playing after 15-30 seconds..

terry.adams.12979

why does Deezer cut out after 10 minuets for no reason at all?

Question

why does deezer cut out after 10 minuets for no reason at all.

Anna Dassa New member

How to listen to music without pause between tracks

Solved

How to listin to music without pouse betwin tracks on android

O.kim.ki New member

İ cant open any songs

Question

İ cant open any songs on dezzer.

guhas Groupie

Change storage location

Solved

My Android Mobile Phone: Samsung Galaxy S7 Please let me know.... All the Steps required to change the 'storage location' of my downloaded albums for Offline listening - from the Internal Storage onto the newly installed Samsung Micro SD Card of my phone. Thank you! Long time Deezer Customer Tila...

Andy2969

Why are songs not playing I have data and conected to deezer

Question

songs keep failing to play

zeroon Roadie

Problem to get the beta version after formating my phone

Solved

Be accident I format my phone and when went back to google app store I stick with public version .how can I get beta version back ?!

kumandanduman

Birkaç gündür müzik çalmayı denediğimde "çalınamıyor" hatasıyla karşılaşıyorum.

Question

Merhaba. Birkaç gündür müzik çalmayı denediğimde "çalınamıyor" hatasıyla karşılaşıyorum. Bu problemi nasıl aşabilirim

Edainedhel One hit wonder

Error can not download the song

Solved

I have tried everything in 2 days but nothing solved this problem. Tried to transfer deezer app to sd card, nothing changed. Tried to make a clean installation, it didn't work too. What should i do now?

AnneBerlin

Music doesn't stop when really closing app. Android

Question

Problem Must have started couple of weeks ago. There was a German thread to that where we were promised that programmers aretaking care of it. Can't add to that thread any more, but that promise is 4 months old. Any progress? Thank you Anne

Babak

Notifications tab on mobile

Question

Hello, 7 months ago my notifications feed stopped updating on mobile application, but it continues to do so in web version. It either shows old feed from 7 months ago or error. Android 7.1.2 O have just downloaded latest app version

Monk hoofdprofiel

"Android close all"

Question

Deezer doesnt stop playing after closing all via andriod close all on my phone S9+

orange New member

[Android - Samsung Galaxy S6] Error: Failed to play. The requested content is not loading.

Solved

As displayed in the title of this topic.. I'm using a Samsung Galaxy S6 located in Canada on the Bell network. I do not have an SD card, so Deezer is using the internal storage. I'm aways connected to LTE or LTE+. I've been a long time user of Deezer and started getting the error message 2 days ag...

Yagich

Android app not showing liked tracks as liked

Question

Hello! I'm using Android Deezer app for a couple of years already. A long time ago I have encountered an issue when Android app for some reason doesn't show liked tracks as being liked. And I've been waiting for this issue to get resolved since then. Some details about the observed behaviour: So...

Yvonne 2018 New member

Music not playing in family Dezzer Second Subscription?

Question

Hi my husband upgraded to family. I am the secondary person on the account, the music i have downloaded will not play and dezzer shows an error message saying "Can not play file" this is on any file that i have downloaded. I am on a Samsung Android phone. Can anybody help? whats going on????

barashd

Canot upload songs . Recently update my payment details

Why its not possible for me toloadi songs?

Gustavo.Santos

Player not displayed on lockscreen

Question

I do not see the options to change, pause and return the music on my lock screen (Moto g4 Plus). I already formatted and reinstalled, but it did not work.

Formalgaut One hit wonder

SongCatcher finds songs not available on Deezer

Question

Hello! I resent because SongCatcher finds the name of the music, BUT the song is not in the database. WHY? and I have a big enough list = (

paglinsa Roadie

Is there a problem at your end?

Question

Not able to listen as usual. Cannot select and play tracks in my favourites. Not had this problem before. Seems to be trying to connect to you without success. Is there a problem at your end?

Jon Cunningham

My Samsung has more favourites than my iPhone help

Please help my Samsung has 1362 and my iPhone has 900 odd. Same account can you help please

Sohail.Faruqui

Samsung Galaxy Note8 compatibility issue

Question

Is there a reason I am unable to install Deezer from playstore to my note 8? it says the app is not compatible with your device!

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