Android

Do you need help with Deezer on you Android device? Ask your questions here!

541 Topics
3,879 Replies

MetaMoRpheXx

Equalizer not working on OPPO R17

Solved

Hi, I tried playing with the settings, but it doesn't change anything. Is my phone even supported? Thanks, Jose

Tsick

Issue with songs: skipping

Hello this is tony I have a issue, all time when I play a song this skip some parts and then continue and then go back ans the song is playing wrong. I have a good conetion but this continue and is very frustrating. Please contact to my to fix it or let m know how this can be fixed. Regards

Glendz Groupie

Music won't play and I have a Premium subscription

Solved

All my songs and playlists are there but none will play not even online, they just say loading and I have a premium subscription. Please help me

debkob

How to keep phone screen on when playing Deezer

Solved

When I am connected to my car system I want the screen to stay on and not going black. There is no such option in the phone settings (Samsung 7s). Is there a screen saver or other solution?

123qwe

Deezer app 无法登录 login unsuccessful

Question

deezer app无法登录登录失败

Heidy Jallai New member

Error Loading - Almost there, only a few seconds left

Solved

Hello! When i want to listen music it only shows this and it doesn't stop. Is there something wrong with my phone? Or is it something else?

aliosman

App keeps shutting down itself

Solved

hi dear Dezeer comunity, I keep having troubleshooting with dezeer recently, it keeps shoutdowned itself, frozen and give errors. could you kindly lighten me up about the problems? thx Ali

scrambler.bricks New member

Over 300 of my favourite songs have been deleted!

Solved

Hey I just opened the Deezer app and I was logged out for no apparent reason. I was asked to enter my username and password l, bit knowing I already had a Google account I used that instead. When I got my account back well over 300 of my favourite tracks had been removed and all my search history wa...

xdior23 Groupie

Annoying skipping sound on songs

Question

I complained before about the irritation skipping sound on most of my tracks. I did everything I was asked to do and infact I even got a new phone. But unfortunately the skipping and scratching are still there. Please, I need a solution as I am no longer enjoying the app. Thanks.

bxtr

Pop-up dezeer family subscription

Solved

Hi! When I'm trying to listen saved music window with family subscription pop-up. I already have premium subscription and I use dezeer app only on my cellphone.

Harsy Tamimi

Belum jadi premium

Solved

Kenapa deezer saya belum menjadi premium padahal saya sudah melakukan pembayaran

Steven.Edwards Groupie

Why does it play songs that are not in my favourites?

Solved

So i have 200songs in my list i click play and plays 1 off my songs then it plays something thats not in my fav and then it counts playing songs that i have not added into ny fav and now that i cant click a song to go back to the list i have to play a playlsit to be able to play 1 more of my songs g...

ante.pasalic.73 Groupie

The music keeps getting cut out in the middle of (downloaded) songs

As the title implies, this only occurs to the songs I've downloaded. I have toggled on the downloading for my "Favorites" list, so whenever I add a song to favorites it instantly gets downloaded. Then in the middle of songs a few seconds happen to get cropped out for some reason. The issue doesn't g...

No Nobody

My favourite tracks aren't working - app crashes

Question

Deezer Family/ Premium before Every Time I try to open my favorite tracks playlist. Deezer freezes und shuts down. The playlist may have to many songs in it (about 1700) but worked fine until about two years ago. After every update I try to reload, but it's still not working. I contacted the suppor...

Rob Igo Deezer Legend

Waze Android not showing Deezer under music settings

Solved

Recently Waze announced that they'd be adding other music partners including Deezer. Today I'm using Waze and other music services have been added but not Deezer anybody else spotted Deezer on there yet? Deezer how long until you're on there?

Epoc Groupie

Equalizer - Bass Boost Keeps Reseting

Question

Have Deezer installed on Android Pie (v9) and every time I start the app I have to re-enable Bass Boost in the Equalizer. It resets to 0 after use? Anyone experience this?

AnneKlassen

I am irritated with other songs played on my playlists that aren't on there

I don't have money or a credit card for premium. I just want to listen to my playlists without listening to songs that aren't even on those playlists. I've had Deezer since January of 2016 and I haven't had any trouble with this app. Now recently it's been a problem. I also am having a huge problem...

tlambord

Android - app using background mobile data

Question

I have the Deezer app installed, and expect it to work pretty much entirely off either downloaded tracks or streaming over wifi. previous experience with android apps has taught me to configure the app itself as far as possible, and also to turn off the permission to use background data in Android t...

Fede Garcia Ronca New member

Google home not play correct song

Question

I only experiment this issue, with my own playlist not with your albums. I select a song at 20s position in the playlist, but deezer plays song at 23s position (for example, sometimes 2 or more position after). Again it only occurred in my own playlist. may can be because some songs that i have i...

King Bolu New member

Cracking Sound on One Plus 3

Question

I get cracking Sound when playing music Clearing app cache and smart cache doesn't solve the problem I also changed my service provider but the issue persists This is a typical song with the issue Discover "Audio" by LSD on Deezer http://www.deezer.com/track/498525792 Also find attached screen...

AdrianDaniel201

Hello

Willy.Rodriguez.1992 New member

Issues with the audio play with the most of the songs

Hi there, I would like let you know guys that my deezer app is having some issues when playing some songs because it is "jumping" the song while playing. Sometimes it is a jump of 8 seconds forward, sometimes it is 10 seconds backward. I've already tried to un install the app, install it again, clea...

Daniel_Linke

Huawei P20 - Deezer App - Airport Express - DAC - Analog output

Question

Dear Gents, I trust you are all doing well. Since a long time I am running the Deezer App on my iPhone 7. After several years with Apple I wanted to quit and try something new. That is the reason why I ended up with the new Huawei P20 Pro. Bluetooth streaming in my car is working like an old ti...

big al Groupie

Corrupted music downloaded files

Question

recently a lot of the files I have downloaded seem to be corrupted (i.e. they skip/jump when the track is playing) ?

vladanstrigo New member

Android application stuck on "Connecting..." for over 4-5 days

Solved

Hi, I have a big problem with you android application. It started a week a go with messages that it cannot play some music which I have downloaded, although I am online. I tried deleteing and re-downloading the playlists, didn't help. I tried deleting the application data, cache and practically...

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