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Answered

I can't access the web player


When I click the open player button, nothing happens 

Best answer by Nina Nebo

 

Hi ​@pashatur538 !

 

The Deezer web player is not designed to be directly accessed on Android devices through a browser. Deezer's web player is intended for desktop and laptop computers, while the mobile app is the recommended way to use Deezer on Android. If you are trying to access the web player on your Android phone, it will likely redirect you to the Deezer app or display an error message .

1. Use the Deezer Mobile App:

If you're on an Android phone, download and install the Deezer app from the Google Play Store. 

2. Troubleshoot the App:

If you're having issues with the app, refer to Deezer's support .

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2 replies

awesomemac
Deezer Legend
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  • Deezer Legend
  • 1798 replies
  • July 3, 2025

If you are trying to access the web version of Deezer on your Android phone it won’t work. May I ask why not use the Deezer app?


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 5504 replies
  • Answer
  • July 16, 2025

 

Hi ​@pashatur538 !

 

The Deezer web player is not designed to be directly accessed on Android devices through a browser. Deezer's web player is intended for desktop and laptop computers, while the mobile app is the recommended way to use Deezer on Android. If you are trying to access the web player on your Android phone, it will likely redirect you to the Deezer app or display an error message .

1. Use the Deezer Mobile App:

If you're on an Android phone, download and install the Deezer app from the Google Play Store. 

2. Troubleshoot the App:

If you're having issues with the app, refer to Deezer's support .