Slow loading and choppy playing

3 replies
174 views

Today I’ve problem with my Deezer app v 8.0.22.4 on a Pixel 8 with Android version 14.
I’m located in Europe.

The music loads very slowly and it plays choppy.
I’ve tried to restart my phone, and re-install the app. But of no help.

Desktop mode works.

Any idea what to do?

C

cjeAnswer

Hitmaker

Thank you for the link, but it was not the issue in my case.

During the afternoon the app went back to normal again. So the issue has disappeared.

Maybe this article can help you:

https://support.deezer.com/hc/en-gb/articles/115003875089-Deezer-Data-And-Smart-Cache-FAQs

M

Marcormark

Maybe this article can help you:

https://support.deezer.com/hc/en-gb/articles/115003875089-Deezer-Data-And-Smart-Cache-FAQs

C

cjeAuthorAnswer

Hitmaker

Thank you for the link, but it was not the issue in my case.

During the afternoon the app went back to normal again. So the issue has disappeared.

Maybe this article can help you:

https://support.deezer.com/hc/en-gb/articles/115003875089-Deezer-Data-And-Smart-Cache-FAQs

N

Neyhoft

Roadie

when i have no wifi and i go to downloaded music on the deezer app, it takes about 1 minute to see al the downloaded music. when i want to search with the searchbar in my downloaded music it takes 5 minutes before i can type. and when i can type every letter takes about 10 seconds for the app to type. I already tried logging in and out and deleting and restalling the app.

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