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Do you need help with Deezer on you Android device? Ask your questions here!

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781 Topics
W
Runaway Baby
wat1176Runaway Baby
posted in Android
Can't listen to music

81
Yula
Moderator
A
Tiny Dancer
Amy LarimerTiny Dancer
asked in Android
360 by Deezer for Android

I just signed up for this today. In the 360 app there is a tab that says “My Collection” but there is nothing in it. I have liked a couple of playlists and they are in the collection on the regular Deezer app. I can play them there but they are not 360 playlists. In the 360 app, I only see an error message “Unable to load page” and please check your internet connection (which is fine). Am I missing something?

421
A
Tiny Dancer
C
Runaway Baby
Con En Loes VoermansRunaway Baby
asked in Android
creditcard wordt niet geaccepteerd

Beste, Ik heb diverse malen geprobeert te betalen, maar hij wordt gewijzigd. Ik had vroeger een andere creditcard, mijn nieuwe heb ik diverse malen geprobeert in te voeren en ook te wijzigen, zie bijlage, maar niets werkt… Kunt u mij gewoon een link sturen waar ik kan betalen, dut is nu al zeker de 4ex dat deezer raar diet in 6 jaar, aub maak het inorde. Mvg Con 0624222772

362
Yula
Moderator
G
Runaway Baby
GertFourie1212Runaway Baby
posted in Android
cant open deezer on smart tv

I am a deezer subscriber and chose deezer because my hisense smart tv has the app, it worked fine but stopped working abour 4 months ago, i have reset my tv to factory default and tried everything , if i try going into deezer i see only a black screen , please assist ?

2132
G
Runaway Baby
R
Runaway Baby
Reebabyyyyy 2555Runaway Baby
asked in Android
Account delete

Deezer free is not available in my country how do i delete my account

3091
FriskyProdigy
Deezer Legend
M
Tiny Dancer
Minde.STiny Dancer
posted in Android
tracks fails to play in Deezer app

Hi! The downloaded tracks started failing to play one by one. Followed the steps l found on the forum and reinstalled the app. This did not change a thing. Now tracks are failing to play even in the online mode, l mean l cant play the tracks at all. Any suggestions?

854
J
Tiny Dancer
V
Runaway Baby
Vanishree.PillayRunaway Baby
asked in Android
photos

I can't see the images/photos on my playlists and the tracks I have downloaded. Please assist.

27330
V
Runaway Baby
S
Runaway Baby
SoloWingXRunaway Baby
posted in Android
Revert the Equalizer Changes on Android

Hello. I have been using Deezer for a few months now mainly on my Xiaomi phone. Equalizer with one switch in the audio settings and another switch in the actual equalizer was working very well for me. Before that I had tons of issues with YouTube Music where my equalizer kept resetting. Recently there have been updates in the Deezer app and the only equalizer switch is now in the equalizer settings. Since then I have the same issue I used to have with YT Music. I play a song with the eq. settings. Switch to the next song and the sound is without EQ. I go into the equalizer while the song is playing and I hear that the equalizer settings turn on as the equalizer appears on screen. Want to listen to the next song? Go back into the settings so the EQ profile applies again and again. I don't think I have to emphasize how annoying this is. Please fix it or just undo the changes. It was working well before. Thank you. Peter

5794
S
Runaway Baby
J
Runaway Baby
John GRunaway Baby
asked in Android
Deezer App won't work with Samsung Smart Hub

Hi there, I have a Samsung Smart UHD LED TV UA75JU6400. I downloaded the Deezer app through Samsung Smart Hub and it comes up with "Deezer server is not responding. Please try again later. Press exit to exit the application" I downloaded it yesterday and tried again today but no dice. Internet connection is working fine. It doesn't even go to a login page. This is the first image that comes up when I click on the Deezer app. Is there anything additional that I should be doing? Would appreciate some help. Many thanks John

262834
Yula
Moderator
M
Runaway Baby
MickSuckCockRunaway Baby
asked in Android
samsung multiroom app

I have having problems once again trying to log into deezer on my Samsung multiroom app it keeps coming up wrong user I'd or password I have changed the password twice & still can't sign in can anyone help me with this matter thanks.

1761
Yula
Moderator
H
Runaway Baby
humzetRunaway Baby
asked in Android
Album artwork is missing using Deezer

Please help, I am running Deezer on my Astel and Kern hi res player and there is no album artwork appearing. How do I get album artwork?

4677
Superschlumpf
Deezer Legend
Tiddybrook82
Lover
Tiddybrook82Lover
asked in Android
Track Replaying Glitch

Over the last week or so I've started experiencing an error where by if you have had the phone screen locked, with the small mini player on the lock screen, when I unlock my handset and open the Deezer app whatever is playing stops and the app starts playing from the first track I started playing just before I locked screen. It plays through in exactly the same order whether it was 3 songs that had played or 10, it just skips right back to the start of whatever had been playing just as the screen locked. It seems to be happening pretty much every time I'm unlocking the phone and opening Deezer by pressing on the front screen Widget or even just pressing the app itself. I'm using Android and on the latest version available on a Samsung Galaxy A51. Oh and I'm a Deezer Beta tester, so it's that version of the app. Any ideas or advice please?

732
Tiddybrook82
Lover
C
Runaway Baby
cmcinvale79Runaway Baby
posted in Android
music cast uodate 2022

I just updated firmware on RAX2080 Yamaha and now Deezer will not play at all?

261
Yula
Moderator
J
Runaway Baby
Jannick VerstraeteRunaway Baby
posted in Android
Does chromecast work

Does chromecast work, i wanna buy a nest audio speaker

686
Superschlumpf
Deezer Legend
P
Runaway Baby
piratelee2Runaway Baby
asked in Android
linked to sonos email

I just received an email from deezer saying new version of deezer on sonos . . . I usually use the sonos ap to play from deezer - downloaded ap, but cant see how it is linked to sonos ?

383
P
Runaway Baby
B
Runaway Baby
BassRunaway Baby
asked in Android
Hotspot

Hi, can you help. I have a phone in my car that I use on hotspot. Mainly just to play my music through the car speakers. My You tube music works fine but my Deezer will not initiate any playback. It just says hang on a few seconds nearly there. Advice appreciated regarding this. Thank you.

161
Yula
Moderator
L
Tiny Dancer
LumartTiny Dancer
asked in Android
Android LG App

Hi My Deezer app on my LG tv stopped working. Keep saying that it is not supported anymore. I have been using the app for many years and now just stopped working. Any help please?

301
Yula
Moderator
A
Runaway Baby
AlexKlimov88Runaway Baby
asked in Android
Music don't downloads to play

Hello. Today all of my favourite music don't downloads(

731
Yula
Moderator
K
Runaway Baby
Kerry BallRunaway Baby
asked in Android
Deezer complications on android

I have Deezer on my iPhone and also on an android. It plays without a problem on iPhone but I keep getting an annoying message when I try on my android saying cannot load content. I have tried all the steps on the troubleshooting section and it still won’t - it’s actually worse because I could play the odd album, now I can’t play any 😔

643
Yula
Moderator
K
Runaway Baby
KoeleRyanRunaway Baby
asked in Android
Deezer won't sync my recent listened songs to my recent songs list

I'm having trouble syncing my songs to my recent songs list. On deezer, everyone has a "recent songs" Playlist which shows you the songs you've listened recently. The songs I'm listening, won't pop up there. It just keeps on the songs I listened a couple days ago. Does anyone know how I can fix this? Would be appreciated!!

1072
bluezzbastardzz
Deezer Legend
D
Runaway Baby
DrGigabyteRunaway Baby
posted in Android
Search problems

Many times search results are useless. For example I searched for "Shanty". This is the Jonathan Edward's number 1 hit. The search returns results for "Shanti" with an option to search for "Shanty" instead. Choosing to search for "Shanty" instead of "Shanti" then returns some tracks. Click on show all (tracks) and a long list of tracks is displayed, none of them titled "Shanty". Now, if this was an obscure song I might understand, but Shanty was #4 in billboard for 1972. Shanty is a direct hit for the title of the song, and the only direct hit. Why does the search engine think it knows better than the user? Deezer can only find the track if you include the artist name (and if you spell Jonathan correctly). Problems like this impune confidence in using the product. ​​​​​

201
D
Runaway Baby
M
Runaway Baby
misokatsunRunaway Baby
asked in Android
music will not au

for the past month or so, my music will not play. if i try to play a song it just gets stuck on loading almost there. i have not been able to play downloaded music either. and before you even ask i restarted my phone, cleared the cache, moved from internal to external and vice versa, and nothing works. i expect this app to work properly especially if im giving you my money for extra features

442
M
Runaway Baby
S
Runaway Baby
Stephen.BeardRunaway Baby
asked in Android
unable to loaf

When I try to iew downloaded music I get an error message saying UNABLE TO DOWNLOAD? Any ideas?

213
D
Runaway Baby
N
Runaway Baby
NotJefferyRunaway Baby
asked in Android
Android App Issue

Hi, The Android app is really slow. It takes a long time to load an album, song information, artist pages etc. Pressing the three dots while a song is playing to access the artist page or add to a playlist brings up a blank screen. This has been happening on and off for a few months. Is this a current issue with the app or is there something wrong on my end?

332
N
Runaway Baby
R
Runaway Baby
Roberto GranatoRunaway Baby
asked in Android
I can't create my artist profile - my music went to the wrong profile.

Hi, I'm Italian and my distributor is AMUSE. My artist name is BIG PAP, last night (May 26, 2022) my first song entitled TOP BOY - Demo was released on Deezer. https://deezer.page.link/dXdJ6hVGem2qGJGF6 -l ink of my song page on deezer The problem is that they were put in the wrong artist with my same name. Is there a way to separate my music from this other artist? And is there a way for me to manage my page / artist profile? Is it possible to create another profile with the same name BIG PAP to manage my music? Thanks 🙂

711
Yula
Moderator

Hits of the moment

TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement