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App is verry buggy

  • December 20, 2022
  • 2 replies
  • 31 views

I have changed my download setting from High quality back to Standard but most of my music still downloads in High quality even after deleting them please what is the problem with this app??How do I fix this??I have to keep clearing my cache but not even this helps and I have soft resetted my phone already.

Best answer by Johnathan.Deezer

Hi @Magdean.Van.Der.merwe

Sorry to hear that. =/

Can you please try to delete the app, reset your phone and reinstall it? After check if your settings are on Standard then try to download it again.

If that doesn’t help, please send me the screenshot of the settings and the model of your device.

Thanks.

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2 replies

Johnathan.Deezer
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Hi @Magdean.Van.Der.merwe

Sorry to hear that. =/

Can you please try to delete the app, reset your phone and reinstall it? After check if your settings are on Standard then try to download it again.

If that doesn’t help, please send me the screenshot of the settings and the model of your device.

Thanks.


But wont I have redownload all my music catalogue again from scratch if i do that??