Reinstalled but no different, does anyone know what's happening?
Answered
Deezer won't play music since android updates last week
Best answer by Johnathan.Deezer
Hey
Could you please perform all these troubleshooting steps:
If you are using the battery saving mode on your device, turn it off while you are carrying out this test.
- Open the Deezer app ➡ Gearwheel in the top right corner ➡ Data and storage ➡ Clear all.
- Stay on the Data and storage page and under Smart Cache, slide the marker to the left so that it reaches 32Mb, then slide it to the right to reach 2GB.
- Tap again on the Gearwheel in the top right corner ➡ Log out at the bottom of the page.
- Turn off your device for a few seconds then turn it back on.
- Log in to Deezer with your email and password.
- Stream a few songs and navigate in the app.
If after all those steps, you still getting this issue, please, let me know.
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