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5 days ago

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Android

Do you need help with Deezer on you Android device? Ask your questions here!

692 Topics
3,315 Replies

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692 Topics

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Andrew BartonRunaway Baby

asked in Android

Favourite artists keep getting removed.

For some reason i keep finding artists i have favourited have been removed from my favourites list without me doing so. Any ideas?thanks

TrevorGRunaway Baby

On trying to open the Deezer app on my Android phone, I get the message " Unable to download page. Account payment is still being paid. Help please ?

29883

1 year ago

MirtmaLover

posted in Android

Playing iz jumping between devices

It begins one or two weeks ago. I start Deezer on desktop and (after some songs) it suddenly start to play on my mobile. Or when I stream Deezer to Google Home and it suddenly jumped to playback on mobile.

152

1 year ago

MathalokRunaway Baby

posted in Android

Deezer Connect Issues

I am having some issues with Deezer connect I was hoping to bring up with the hope they may be addressed in the future. Currently I have a tablet (currently an ipad) connected to an AV receiver to play music and am using my android phone to control the music. The main issue I am having is that when I am using my phone for other tasks (ie browsing the internet or social media ect...) If there is a video that auto plays or I do something with sound on my phone it stops the stream on my tablet and disconnects the Deezer connect. I should be able to use my phone and not have it interrupt the stream on the other device. The second issue is that after this happens I cannot reconnect to the tablet. Deezer connect does not see any devices unless they are actively playing music. As long as the app is open (and ideally even if it's not) on both devices I should be able to connect and disconnect as needed. I am hoping these can be addressed, at this stage the Deezer Connect feature is very di

5622

1 year ago

Nicolas9714Runaway Baby

asked in Android

fallo en la aplicacion

Buen día, no me sirve la aplicación

1 year ago

jarno.t.lattuRunaway Baby

asked in Android

nothing phone 1

The app keeps shutting down after using some other app that uses sound (messages, calls ect.) Almost 100% of The Time, got worse after some update

392

1 year ago

Bennett TroidlTiny Dancer

asked in Android

so this community has no employees in it? so this useless got it.

App crashes alot. Not having it. If this keeps up. I would like a refund.

171

1 year ago

LtquadekillerRunaway Baby

posted in Android

What is MS0004

What is Error MS0004?

jb900Tiny Dancer

Can't load Artists, Playlists, or Tracks on BluOs fone app on Samsung S21. Albums load but very slow. Other music services work fine on BluOs app. Artwork problem?

1521

1 year ago

samuele limidoTiny Dancer

asked in Android

problem

my english is not fabulous but my favorite artist is bazanji and when i want to listen to a song it goes into shuffle, i want to solve this problem asap

103

1 year ago

Magdean.Van.Der.merweRunaway Baby

asked in Android

App is verry buggy

I have changed my download setting from High quality back to Standard but most of my music still downloads in High quality even after deleting them please what is the problem with this app??How do I fix this??I have to keep clearing my cache but not even this helps and I have soft resetted my phone already.

CkvlRunaway Baby

Can someone tell me how to turn off autoplay when my phone connects to Bluetooth in my car? It automatically starts playing where I left off even if I have closed the app. I have a S21.

2801

1 year ago

R1R13Runaway Baby

posted in Android

App stops playing after 5 seconds

Deezer stops playing music after about 5 seconds, whenever my screen goes off (android). When I turn my screen on after 5 sec, I don't see the player widget anymore. It's been like that for a few weeks now. I've tried un- and reinstalling several times and checked my battery settings.I don't know what else I could try. Thankful for any help!

936

1 year ago

Nikiforos888Runaway Baby

asked in Android

Deezer ver. 7.0.18.81 CRASHES

Hello everybody. My Deezer application ver. 7.0.18.81 in Android o.s, crashes unexpectedly while playing. Sometimes the app just even pause the songs. Does anybody has any solution about this? Thank you.

453

1 year ago

1nUsSu4LTiny Dancer

asked in Android

no puedo escuchar canciones

Comento que espere 1h y sigo sin escuchar teniendo rl plan premium. Necesito ayuda

1 year ago

DweezelTweezerRunaway Baby

asked in Android

Problem updating downloaded playlist

Android Premium subscriber imported several playlists and downloaded them to device for Offline playback. User then logged onto website via PC and edited those playlists ( added some tracks, deleted others ). When User then views those playlists on Android device, some but not all of the new tracks have downloaded ( even after 3 hours on Wi-Fi ) and most of the deleted tracks are still on the device playlist. WHY DO THE PLAYLISTS NOT SYNCHRONIZE AUTOMATICALLY, AND HOW CAN THEY BE FORCED TO UPDATE CORRECTLY? Please do not make the foolish suggestion to uninstall, reinstall, delete playlists, reinstall playlists, blah, blah, blah. That will take HOURS and is NOT why I have paid for a Premium Subscription.

1392

1 year ago

ferris1000Tiny Dancer

asked in Android

Deezer on Android TV has no Settings, Audio very quiet

Am I missing something or are there really no settings in the Android TV App?The Stupid -0.5db makes the Audio so quiet that I have to crank up my AV Receiver to 50 to have an Audible Volume but just Audible that doesn’t mean it’s any kind of load. Volume at 60 would be regular near by listening Volume. To put it in comparison I have the Volume at 30 when I watch Movies and that’s loud so that I reduce the Volume to 20 when I just want some Background Sounds.It was already annoying that I had to disable the “normalization” on my Laptop but on the Android TV App there is no option to change anything.I only got a test Subscription that I got as a Gift from my ISP but the experience I got so far are not good.When I used Tidal I had full Volume and options to choose the Quality.

1432

1 year ago

angel.dingrimRunaway Baby

asked in Android

problem playing music on deezer

Hi! I'm having trouble playing music on deezer. Every time I touch the playbutton it comes sound for about two seconds and then nothing. I use Android.

371

1 year ago

mfokkensRunaway Baby

asked in Android

unable to play songs etc.

When I select song to play, text appears: 'you're almost there. Please wait a few seconds'.However, song never starts playing.

532

1 year ago

largiRunaway Baby

posted in Android

Chromecast volume control with android app

I would like to report a defect (or at least bad usability experience): Current behavior: Setup: I use the deezer app on an android mobile phone (google pixel 2 (android 11)) to stream on a chromecast audio device. Affected use case: Via the mobile phone I for instance control the volume of the chromecast via volume buttons on the side of the phone The problem: Only a short time after selecting a song or skipping a song I am able to control the volume via the buttons of the phone very soon the chromecast volume control will not appear anymore, when I hit the volume button of the phone (see screenshot). even when the app is in front the volume control will not work again once it was lost interesting is that selecting a song or skipping a song in the play list still works fine - so the problem is with the volume only. workaround: I have to hit the chromecast button in the app where I can change the volume again controlling the volume with the side buttons of the phone will only

42215

1 year ago

MamapowRunaway Baby

asked in Android

keeps crashing and cutting off

I have been going back and forth with deezer customer service for over a month now! I have been chasing a response for two weeks and no one bothers to get back to me. The app continously crashes or the sound just completely goes when my phones screen goes off but when you click the screen and look at the deezer player the music is still playing because you can see the minutes of the song still going up in number but i cant hear anything. If i then click on the player the sound will come back on. My phone is a Samsung galaxy s20 fe and I ha e tried everything that the deezer customer service has advised me to do to try resolve the issue and what the tech team have advised but I'm still having the issue. It doesn't happen with any other music streaming service. Can someone please help because I'm currently being ignored by deezer

3252

1 year ago

Dj nodig turnhoutRunaway Baby

asked in Android

android tv

my android TV does not play the music

221

1 year ago

Mike1990Runaway Baby

asked in Android

my deezer year token expired

Why can't I open my deezer year 2022? Says token expired and unable to load.

1091

1 year ago

LtquadekillerRunaway Baby

asked in Android

Songs are not able to play anymore

Samsung S21 ultra users. Do you have also issues of not able to play music after the phone update? And after that when deezer update came out I update the app still have that issue

322

1 year ago

BodoRebićRunaway Baby

posted in Android

High data usage even if mobile data streaming set to basic

Greetings. I enjoy Deezer HiFi on my android phone very much, but even though my mobile data streaming is set to basic quality, and HQ is set to be used only via Chromecast Audio, everything is HQ no matter what the settings are. Can you please fix that. Even Songcatcher consumes way too much mobile data which is quite unnecessary.Thank you

52114

1 year ago

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