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Can I disable the auto scrolling in menus?

  • 10 November 2023
  • 7 replies
  • 140 views

When I select an album or artist and scroll down just a little to see the next songs, the app automatically scrolls back up. The same thing happens in reverse. It's annoying because I can't select anything during the scroll animations.


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7 replies

Yes, this is very annoying!

 

Also happens in playlists.

 

I frequently tap on the wrong song now or hit something I didn't meant to!

Userlevel 7
Badge +5

Hi @trashpanda007 @NoBasorry to hear that you're having this kind of experience.

Have you tried reinstalling the app and clearing the cache? Also, have you rebooted your phone? These steps can often resolve common issues.

Additionally, if you could record a video showing the step-by-step process you're following, it would be very helpful in understanding the problem.

Here is a video (we cannot add video directly on the forum) : https://we.tl/t-m0RkVDEUMG

I want to play “Parklife” and due to this autoscroll, I have to click multiple times before it works.

 

 

Yes, this is a recent development in the app (didn't used to happen...scrolling used to be smooth and sensible), now it is a constant irritation. 

It seems to be fixed in the last update (8.0.2.81).

Userlevel 7
Badge +5

Hi @Lilie, thanks for sharing this information here in the Community.

When I select Scarlet iOS download an album or artist and scroll down just a little to see the next songs, the app automatically scrolls back up. The same thing happens in reverse. It's annoying because I can't select anything during the scroll animations.

 

Hey, Some devices have accessibility features that might interfere with touch gestures. Check your device's accessibility settings and experiment with turning off certain features to see if it resolves the problem. After doi9ng this you will see a difference in it.