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Hello, I was watching my Deezer Year and Taylor Swift was completely left out. I listened to them particularly intensively in the fall. In addition, the top titles do not match either, as the Taylor Swift songs have appeared very often in my monthly top songs. Can the list perhaps be corrected again? 

Hello @em.swiftie728 I can see that you have a Family account and there might be an issue.
Could you confirm if your MDY as you mentioned, matches the master profile rather than yours in order to investigate with our devs?
Thanks and apologies for the inconvenience


Bei den anderen Familienkonten stimmt alles überein, bei mir jedoch nicht. Oder was meint ihr?

 


I have the exact same problem and I am so disappointed 😭😭😭 what happened, Deezer?


Hi @em.swiftie728 @puppychow, sorry to hear that you are having difficulties accessing your My Deezer Year.

I want to inform you that I have already shared your situation with our developers and am awaiting a response.

As soon as we have more information, I will update you.

Thank you very much for your understanding and patience.


Hello, thank you for updating my deezer year. However, my Top Songs playlist has still not been updated, which means that the Taylor Swift songs are still missing here. Maybe this can also be fixed? 


A workaround if you scrobble your Deezer listening to Last.fm might be using the Musicorum Rewind 2023 online tool which can create your Top 100 Tracks playlist automatically on Deezer:

Musicorum Rewind 2023 (musicorumapp.com)

Furthermore you can compare its 16 pages with statistic infos to MyDeezerYear 2023.