Message keeps coming up that I'm using account in multiple devices and that's not true... Help
Best answer by GropplerZorn
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Userlevel 7
+17
- Deezer Legend
- 880 replies
-
30 December 2023
- Answer
hey there
i would begin by resetting my password in case it has been compromised.
after that, double check that you are signed into the correct account. sign out of whatever device you are using, clear the cache and data, and sign back in. restarting devices can also be helpful.
while they might be on holiday, you can also try submitting a ticket to deezer support. the link is here → https://support.deezer.com/hc/en-gb
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good luck
Thank you, I appreciate it. I will try your suggestions.
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