About my Deezer

Hi

Just wanted to convey my thanks to the Deezer and Innuos teams respectively for Deezer’s integration into Innuos’s Sense app. Sound quality is awesome on Innuos streamers with Deezer. Thanks again!

Hello,I’ve just received this email from deezer“HelloAt Deezer, our mission has always been to deliver an unparalleled music experience for passionate fans like you while ensuring artists receive fair compensation for their work.To continue to improve your experience on Deezer, we will be increasing the price of your Deezer Family subscription to 19.99 €.We'll continue to fill your jam sessions with exclusive content and fresh features that take you deeper into the music.Get ready to amplify your soundscape, and thank you for keeping the music alive with us.Rock on,The Deezer Team 🎶”I’m a deezer supporter for years, but now and after a +33% increase over 2 years (from 14.99€ to 19.99€), I need to question myself about the real mean of getting a supporter, where the competitors offers the same features for a lower price.What is included in that new price increase ? Perhaps I’ve missed something in between…Thank you Laurent 

I AM YELLING! AT THE TOP OF MY LUNGS! I AM SO ANGRY 😡! I STARTED LISTENING TO ONE OF MY PLAYLISTS TONIGHT AND ALL OF THE SONGS HAVE BEEN RE-ARRANGED!! AND! NOT! BY! ME!I CHECKED THE REST OF THEM AND ALL OF MY PLAYLISTS HAVE BEEN RE-ARRANGED! WHAT HAVE YOU DONE AND WHY?I UPDATED THE APP YESTERDAY. I'M ASSUMING IT'S A GLITCH.WHY WOULD YOU MAKE THIS CHANGE TO MY PLAYLISTS?? 😡I'M REALLY UPSET AND FRUSTRATED HERE. WHEN A PERSON SETS UP A PLAYLIST AND HAS LISTENED TO THAT PLAYLIST, IN THAT ORDER, A FEW DOZEN TIMES, YOU GET USED TO THE SONGS PLAYING IN! THAT! ORDER! ALMOST LIKE BACKGROUND MUSIC. NOW? I HAVE TO EITHER RE-ARRANGE ALL 273 PLAYLISTS OR RE-LEARN THE ORDER! WHAT'S WRONG WITH YOUR DEVELOPERS? THEY NEED TO FIX THIS. 

It has been very long time that we are waiting for hifi to be ready for heos devices. Deezer has all now increased prices to the family account and I cannot use the extra feature of hifi on my heos device. Pls let us know when is this possible. 

Hi, my name is Dark Gary. I am a big fan of the band Wolves at the gate. Is anyone else out there a fan too? Some of my favorite songs from them are Man of Sorrows, The Father's Bargain, and Weight of Glory. What are some of your favorite songs from them?

Hi,i had 5 members in my family account. When reactivating the account, only 3 show up. Can you please help me out?member name was petitnivThank you 

There is a really annoying glitch thing on all of my playlists . Every time I try playing a song that i didn’t add the same day on a play list a thing pops up saying  ¨ An error occured , please try again later ¨ and I have strong internet the whole time ! and nothing else like that  is happening when i try playing a song on another device ! 

Hello.  I’ve been a Deezer user since 2013 and love the app and music variety, however, one thing really makes me upset, the music shuffle/random button. a good example was yesterday when I select shuffle music in my car and all musics were great but today I shuffle again in my HomePod and the musics playing are in the same exact order from yesterday, exactly the same !!!This is something that has been happening for the longest time now. Can this be looked over ?  Thank you.Mat

I literally subscribed for a free trial with Google play yesterday yet its not showing???

Hello, I'm really not happy about losing audition each time you play an advert. No need to put it 80% louder than the music. If I can hear the music, I can hear the ad... So would you please keep the same volume of sound? Note: I have the feature “Normalize audio” activated, I’m on Mac and I can assure you that it does not work and that my ears do not enjoy it. Any solution to help me?  Thanks

Moet Ik voor betalen 

HiI’ve realised that the latest version of the Windows desktop app doesn’t have the icon for minimising or maximising the app once opened. It’s also not possible to move it around the desktop

I got the app today and I cant play my playlist. the only option is to shuffle songs that aren't in my playlist. I tried putting everything in favorites but the same problem happened again, is there a way to play my playlist in order? or is that a premium benefit? because if its a premium benefit you’re just as bad as spottily

This has been an issue for over 6 years. How is it possible that it hasn’t been TOUCHED. 2000? Are you for real?

I have tried changing the email address and the password but there are still new devices connecting to my Deezer account

Is there any plans for a Jukebox style setting for the app?When I have friends over I will put on a play list and use the play next option but the amount of times someone will accidentally just press the song and then changes to different playlist, gets annoying if you having a party!I'm sure it's probably been asked before but It just seems quite a obvious setting to have a pub style jukebox option. 

I cannot access my account. The app says I unsubscribed.

Everytime I open the christian music genre the “New Christian music releases” feature albums released in 2021. I am very confused as to why this hasn’t been updated since plenty of new and popular christian albums have been released since then. Please fix this!

Currently the replacemennts for Speak Now (Deluxe Package) are all over the place, it would be better for all to redirect to the current Deluxe Edition

Comment changer mes numéros de carte bancaire

Would it be possible to get a refund for subscriptions? the account has not been used for the entire period. 

Hi everyone,I already contacted the support, but I got no useful answers.Since a few weeks, I’m receiving bad recomandations in my flow.Today it was HORRIBLE!!!My music is mainly on 70s, 80s and Pipe Organ music.Now I’m receiving a lot of contemporary “music” suggestions that are just garbage for my tastes!They said that I have used a “pirated app” in May 2023, which is not true. Never installed any app in my Android devices outside of Google Playstore.Maybe they are referring to my Linux player which is unofficial since Linux is not supported by Deezer (That’s a shame!). But of course how an unofficial software should affect my favorites that are the basis for the My Flow content?I’m more convinced that they changed something on their algorithm that is messing up all the recomendations.Does anyone experienced in the last period any intrusion from unwanted music that is totally unrelated with your favorite music?