Dear Deezer Support Team,

I hope this message finds you well.

I am writing to report an issue with my Deezer subscription. Despite my subscription being active, and the next payment scheduled for September 10th, I am currently unable to access any of the premium features. I am unsure why this is happening, as my payment details are up to date and there have been no interruptions in service until now.

I have attached screenshots for your reference, which show my current subscription status and payment details. Could you please assist me in resolving this issue as soon as possible?

Thank you for your prompt attention to this matter. I look forward to your assistance.

Best regards,