include
Skip to main content

I am using Deezer in a web browser on my PC.  Since this morning a cookie banner pops up asking if I want to accept or reject cookies.  However, the relevant buttons only flash up briefly then disappear, and I can’t click on anything to get rid of the banner.  This means I can’t play anything.

Hi @aitchbee please log out of your account, clear the cache from your web browser and try it again please.


I can’t log out of my account since I can’t do anything on the web page because of the cookie notice.  I have tried clearing my cookies and cache.


I managed to fix this issue by logging in on Chrome, where I could see the buttons on the cookie notice.   This has now cleared the issue on Firefox.


Reply