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One Hit Wonder
GlennHill
One Hit Wonder
November 5, 2018
Answered

Is there a telephone contact?

  • November 5, 2018
  • 7 replies
  • 1251 views
Does anyone know if Deezer has a telephone contact number (from the UK)? I have some questions regarding renewal of my subscription and I am (so far) getting a slow to non existent email response from Deezer support. I'm sure it would be far easier to clear up with a conversation.
Best answer by Rafael.
Hi Glenn, we don't have phone number, but we have emails, chat, twitter, facebook and community :)

I can see you contacted us via email yesterday and someone replied to you after a couple of hours 🙂 Let me know if you still have any more question!

7 replies

Rafael.
Ultimate Superstar
Rafael.Answer
Ultimate Superstar
November 6, 2018
Hi Glenn, we don't have phone number, but we have emails, chat, twitter, facebook and community :)

I can see you contacted us via email yesterday and someone replied to you after a couple of hours 🙂 Let me know if you still have any more question!
Guitar Hero
DwightR
Guitar Hero
August 12, 2019
Deezer doe not have a clue on how to deal with customers. Proudly state "someone replied to you after a couple of hours"
I canceled my but still no response
Rudi
Ultimate Superstar
Rudi
Ultimate Superstar
August 13, 2019
Hi there @DwightR

I'm really sorry you feel that way. We've been dealing with a high number of contacts on our support side at the moment, but everyone is working hard and extra to get things back to normal. Thank you for your feedback.
Roadie
Panda70
Roadie
June 18, 2022

Would like to subscribe and pay my monthly payment 

Superschlumpf
Superuser
Superschlumpf
Deezer "Sonos Master" Legend
June 18, 2022

Would like to subscribe and pay my monthly payment 

Just go to…
https://www.deezer.com/en/offers/

Choose an offer and create your account if you haven‘t got one yet. Pr just log in with existing account data. During subscription process you will be asked for your payment method. Thats all…

Enjoy… 😎

[he/him] Deezer is music, but Deezer and Sonos is party !
    Roadie
    gbear
    Roadie
    April 28, 2023

    Hi , I’m paying twice a month £17.99 x 2 for my Deezer account.. I only see one account .. payments go out of my account via direct debit at the beginning of the month and middle , after investigation this has been in going for some time please I need to sort this out asap .. thank you in advance. 

      bluezzbastardzz
      Superuser
      bluezzbastardzz
      Superuser
      April 28, 2023

      You can contact the support directly via chat or email form here:

      Deezer Support

      ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, live album on Deezer, last.fm/user/hjbardenhagen)
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