Skip to main content
Answered

Is there a telephone contact?

  • November 5, 2018
  • 7 replies
  • 1135 views

Does anyone know if Deezer has a telephone contact number (from the UK)? I have some questions regarding renewal of my subscription and I am (so far) getting a slow to non existent email response from Deezer support. I'm sure it would be far easier to clear up with a conversation.

Best answer by Rafael.

Hi Glenn, we don't have phone number, but we have emails, chat, twitter, facebook and community :)

I can see you contacted us via email yesterday and someone replied to you after a couple of hours πŸ™‚ Let me know if you still have any more question!
View original
Did this topic help you find an answer to your question?

7 replies

Rafael.
Alien SuperStar
Forum|alt.badge.img+7
  • Alien SuperStar
  • 8586 replies
  • Answer
  • November 6, 2018
Hi Glenn, we don't have phone number, but we have emails, chat, twitter, facebook and community :)

I can see you contacted us via email yesterday and someone replied to you after a couple of hours πŸ™‚ Let me know if you still have any more question!

  • Tiny Dancer
  • 3 replies
  • August 12, 2019
Deezer doe not have a clue on how to deal with customers. Proudly state "someone replied to you after a couple of hours"
I canceled my but still no response

Rudi
Alien SuperStar
Forum|alt.badge.img+9
  • Alien SuperStar
  • 14341 replies
  • August 13, 2019
Hi there @DwightR

I'm really sorry you feel that way. We've been dealing with a high number of contacts on our support side at the moment, but everyone is working hard and extra to get things back to normal. Thank you for your feedback.

  • Tiny Dancer
  • 1 reply
  • June 18, 2022

Would like to subscribe and pay my monthly payment 


Superschlumpf
Deezer Legend
Forum|alt.badge.img+5
  • Deezer "Sonos Master" Legend
  • 404 replies
  • June 18, 2022
Panda70 wrote:

Would like to subscribe and pay my monthly payment 

Just go to…
https://www.deezer.com/en/offers/

Choose an offer and create your account if you havenβ€˜t got one yet. Pr just log in with existing account data. During subscription process you will be asked for your payment method. Thats all…

Enjoy… 😎


  • Tiny Dancer
  • 1 reply
  • April 28, 2023

Hi , I’m paying twice a month Β£17.99 x 2 for my Deezer account.. I only see one account .. payments go out of my account via direct debit at the beginning of the month and middle , after investigation this has been in going for some time please I need to sort this out asap .. thank you in advance. 


bluezzbastardzz
Deezer Legend
Forum|alt.badge.img+8

You can contact the support directly via chat or email form here:

Deezer Support