About my Deezer

This is the 2nd Idea I've posted about this issue. I had a great experience with my Pixel 6 Pro and Deezer Premium subscription because I was able to implement the device EQ through the Audio settings section in the Deezer Android app. Does anyone know what I'm talking about??? After an update almost 2 weeks ago it was gone... Just like that. The bottom part of the Audio settings page is blank. It was a great feature that I used every day. I'm not an audiophile but I love my music to sound great. Especially when I'm paying for it. This EQ option was not available for all devices so there's probably a small number of Premium subscribers who know what I'm talking about. Deezer, please add this option back!!! 

Just today I gotten e-mail someone signed into my account from completely another continent.  Was there maybe some data breach or something? 

I started seeing random songs in my favourites, and when i deleted them they again reapered. Today I started playing music but it kept disconnecting me because someone else is using account. I never gave passwords to anyone. I use deezer on my phone and computer. I don't know anyone who listens to that kind of music that is adding to my favourites. Someone keeps disconecting me from my playing trying to play something else.

hello, I was charged 3.99 euros for paying premium, but the application is still without premium. what to do, or return the money for the payment.

I recently had the app update. It was constantly trying to download my songs so i can listen offline. My songs were ALREADY downloaded but it showed half of them hadnt been downloaded. I uninstalled and reinstalled the app. It had been taking hours to download my 893 tracks. And now i can not view any songs. It constantly has the reloading icon on the song list. I am annoyed this is a paid for app that i love and now it is causing me undue stress. Please FIX!!!!

Signed up for us hi-fi premium through the settings app and my Apple account is linked to my email account. Both are the same but the subscription is not working. What’s the deal? Is it iOS 16 or something? 

My Deezer but there needs to be a cross fade features when playing music 

Hello. I recently listened to a few songs from my list of favorite songs. Then I looked at my listening history and saw that the heart icon next to a song was blank. I visited the album and artist page to understand why this is the case, and again faced the same situation. But when I looked at my favorite songs list, there was no such problem. Even in the "My Albums" section, the relevant album appears. my favourite songsmy listening history updated album

I have a premium account but as you see on the second photo right below that it’s not good activated.

In which quality do you stream during the 3 month test periode of a new account? Is HiFi onlu available when you are paying? I strean with a LAN networkcable to a Bluesound Powernote.

My premium account doesn’t work at the moment.

Hello, I would like to say, as a new user of Deezer, that I love the application and the quality of the music, but there is something very important to be improved: the playlists. Without comparing with the competition, I would like to be able to order my playlists in a personalized way, in the order I want, the search engine is very useful, but better management of them is missing, both on mobile and on PC. What I mean is that I would like to be able to have the ones I use the most at the beginning and in the order I want, to be able to move them with the PC mouse and even be able to make groups and have the playlist on the left in a column for select them. Thank you very much for your attention.Greetings,Raúl.

Several other people commented on this. And nothing has been done.Please indicate the currency or just add USD after your price.Really confusing otherwise.

I'm part of a family subscription on Deezer but I'm paying for a solo subscription that doesn't seem to belong to anyone in our family subscription 

I want to remove my user account permanently. How can I do that?

Why would I pay for a family plan if I have to share my email address and password to essentially log into the same account? What is the point? You can switch between profiles just by clicking a button? Why don't I just subscribe for cheaper and share my email and password and everyone can just log into the same account? What is the thought process here? What do the separate profiles even do? Ugh. So frustrated by this entire process AND by subscribing (which I think is the honest, ethical thing to do) I LOST out on my free 30 days and was billed IMMEDIATELY? Who is thinking this stuff up?

I keep getting sign in attempts on my account. You email me saying that someone (mainly in US) is attempting to log in.I had this recently where someone actually actually got into my account and kept changing the songs I was listening to.I since changes my password but still getting people trying to log in.Do you not have any security measures?I have been with you for many years but very close to moving to Spotify.What is going on with your security?

With Spotify you can access the Spotify app through the Yamaha MusicCast app. With Deezer this is unfortunately not possible. It’s a pity, but we can live with it. Anyway we should at least be able to access all the Deezer content from the MusicCast app.Could it be possible to add the podcasts section, as that one doesn’t exist in Deezer on MusicCast?

I just found out about the feature that allows you to upload your own MP3s so you can put songs unavailable on Deezer into your playlists, and I got super excited because it meant I could finally put some CD exclusice tracks into my library!! I was a little saddened that it was limited to MP3 files, but 320 kbps is better than nothing. However, I then realized that all my songs ripped from CDs are in FLAC, and I’m technologically inept so I have no idea how to rip them into MP3s. This means that although this feature sounds great, I am largely unable to use it. I’m really hoping that eventually HiFi users will eventually be able to upload their files in FLAC because until then this feature is a great idea that I’m unable to use.

i have tried all the trouble shooting issues downloaded and reinstalled the app maybe 10 times already for some reason i cant log into my acc on mobile. even after i linked my facebook acc to try and log in with either my gmail or my facebook not one is working.first started with i wasnt able to save anything to my playlist and next moment i could not log back in please advise. very frustrating. thanks

Hello everybody,I  can’t remember both passwords - neither to my deezer account nor to gmail account with which my deezer account is associated with.How shall I restore my deezer account? 

How to restore my subscription after missing a payment 

Why has my subscription changed from Deezer Family to Deezer premium? My wife and kids have to make an own account in order to be able to listen to their music. And I, as admin, can not change to their profiles. 

I had a premium account a while ago but for some reason it kicked me out and when I tried to log back in it gave me a new account but you guys are still taking money from me even though I am not using the paid for version anymore. I would like my account back please or to cancel my subscription

Why can’t I block songs/artists?  Using Sonos Voice Control I was able to block/dislike songs for a while but now I can’t.  Some days I dislike the same song 5-6 times and it continues to play.  Why?