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My price just increased from usd 4.49 monthly in November to usd usd 17.99 monthly in December. What's the explanation please and why was there no notification for the same. 

Were you a student before and now you're not, that could be the explanation. 

Exactly @greenster, thanks for your help! Can be that.

On that case @Mosesmunene38 you need to contact our Customer Care team, they can check your account properly and help you to understand what happen. 🕵🏽

Take care. 

I was not a student before. 

Sorry @Mosesmunene38, I forgot to send the link of our CC. Here you can double check with them what happened. 

 

Yeah they gave me a story about upgrading the quality of audio to HiFi and that's the reason for the price increase. 

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