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Price increase

  • December 21, 2022
  • 5 replies
  • 431 views
M
One Hit Wonder

My price just increased from usd 4.49 monthly in November to usd usd 17.99 monthly in December. What's the explanation please and why was there no notification for the same. 

Best answer by Johnathan.Deezer

Exactly @greenster, thanks for your help! Can be that.

On that case @Mosesmunene38 you need to contact our Customer Care team, they can check your account properly and help you to understand what happen. 🕵🏽

Take care. 

    Johnathan.Deezer
    N
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    5 replies

    greenster
    Hitmaker
    • greenster
    • Hitmaker
    • December 21, 2022

    Were you a student before and now you're not, that could be the explanation. 

    Music was my first Love...| https://www.last.fm/de/user/stardepp | The Vivaldi Browser: Zero tracking. 1 million ways to customize everything: https://vivaldi.com
    Johnathan.Deezer
    Johnathan.Deezer
    Ultimate Superstar
    Forum|alt.badge.img+6
    • Johnathan.Deezer
    • Ultimate Superstar
    • Answer
    • December 22, 2022

    Exactly @greenster, thanks for your help! Can be that.

    On that case @Mosesmunene38 you need to contact our Customer Care team, they can check your account properly and help you to understand what happen. 🕵🏽

    Take care. 

    JohnathanF
    M
    One Hit Wonder
    • Mosesmunene38
    • Author
    • One Hit Wonder
    • December 22, 2022

    I was not a student before. 

    Johnathan.Deezer
    Ultimate Superstar
    Forum|alt.badge.img+6

    Sorry @Mosesmunene38, I forgot to send the link of our CC. Here you can double check with them what happened. 

     

    JohnathanF
    M
    One Hit Wonder
    • Mosesmunene38
    • Author
    • One Hit Wonder
    • December 22, 2022

    Yeah they gave me a story about upgrading the quality of audio to HiFi and that's the reason for the price increase. 

    Johnathan.Deezer
    N
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