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First off to Deezer: THIS IS TOTALLY UNACCEPTABLE IN 2022.Now: why is it that when I log in on my iPhone I can see all the songs added to a playlist but when I log out there & log in to the above iPad it does not show all my songs in a particular playlist? To my mind this is TOTALLY PATHETIC on a mainstream software app. Wake up Deezer or I walk. Any answers elsewhere greatly appreciated.many thanks in advance if anyone can help.
When I select any music and try to add to any of my playlist it doesn’t show my playlist, it only gives me the option to create a new one or favorite it. My account is Deezer Family. Any idea on how to solve it and get back the ability to add music to my playlist?
Hi.Can I propose the following two simple features:- Adding a radio station as a favourite. Why can I not add a radio station to my favourites? This is very frustrating. My recent’s only have a limited length before it the radio station is replaced. Bad design. - Set a default section of the app to default too instead of Music. Surely when I build up my favourite music, I want to be there straight away, and search another time. I’m sure listening is done more through favourites than the Search function. The app could also have a specific favourite to load such as a playlist or station.I’m a software engineer and the fact these things are not present is quite alarming. I also created this thread because you're ignoring the other ones.Thanks
I noticed two charges of 900 and 1058.40 naira on the 26th and 28th April 2022 respectively. I have also already been charged for May 2022 so I need to know what the double charge is for.Thanks
The mail registered in deezer I can't use it anymore, and I need to change it. HELP I couldn't use the account because I get out that I don't have a subscription when it's ACTIVE. HELP
Hi.I can see that one cant restore a deleted family members profile after accidentally deleting it. But can one restore a playlist that was part of that family members profile? Thanks.
HelloPlease cancel my account from today. kristof.mertens@smetgroup.be
is it possible to transfer my playlists from apps such as anghami and spotify to deezer ??
How can we transfer Apple Music playlist to deezer?
Hello, So I just upgraded from Deezer Premium to Deezer Family. I created a profile for a family member that used to use Spotify. Is there any way to transfer his favourites / playlist to a certain Deezer Family Profile (not the master profile) without transfering the music to the master account? My family member created a Deezer free account and managed to move his playlists there from spotify.l, can he now transfer them to the family profile on my account that I created for him? Also, is there a way to attach his Deezer account as a family profile on my account?
30 minutes ago i lost 5€ because forgot off my subscription after free period, as I think. Can you refund me 5€ and off this month subscription?
can you change my mail ?
I have subscribed to premium but this shows that my account hasnt been updated, i have received all the payment documents to my email from paypal but still i can’t access. What the hell is going on with Deenzer
you sent me an email offering me 12mouth subscription for 6.99 but it won't give me offer keep going to full price
Device InformationiOS Version: 15.3.1Deezer Version: 9.6.0.3iPhone Model: iPhone 13Car Model: Hyundai Ioniq 2019 Limited. Issue at handI’m deathly scared of replying to text messages while I’m driving using Deezer. Any time a function on CarPlay uses Siri for something, the music pauses. Unfortunately, after the prompt the music does not resume on CarPlay. To actually get the music to resume, I’m forced to open Deezer on my phone and press the play button. Now, after the Siri prompt, the play button is in the play position so I click it twice to reset it. The timeline isn’t actually changing on the app, but it states its playing. Hopefully that steers you all in the right direction for fixing this. It’s been an issue ever since I got my iPhone 13 when it released, otherwise I’m forced to cancel my Hifi subscription.
I tried listening to music and a message popped up asking me to subscribe to a different plan for 14.99 per month for 6 profiles, I am happy with my current 9.99 per month, how do I continue without being forced to change???
Hello everyone,Hope you are doing good.I am an osteopathy specialist and I am delivering lectures to students who are working with exercise physiology clinics Melbourne. I want to upload these lectures on Deezer. I Just want to know that is it possible or not? Please do let me know about it.
Hi, Everything thing to do with Deezer now says that Hi-Fi is now available with the Premium Plan. Yet there is no option for it in the app on android or in the windows app ? Is there going to be an update for the apps ? It seems like for over a month now all the Deezer ads claim that their paid subscription comes with Hi-Fi. I’ve been a subscriber for quite a while, I received the email about Hi-Fi being available on my plan more that a month ago, and yet still no hi-fi option in any of the apps I use. (Also if anyone knows how I could get Deezer to use Hi-Fi when stream through Alexa Echo dots, that would be great.) Thanks in advance for any help,P.S. I Live in Quebec, Canada if that makes any difference.
Hi all, It’s amazing that there is a Deezer Apple Watch app, but it would be great if the layout be improved. As you can see in the screenshot, the square wrapping the song has rounded corners on bottom but not on top. Besides it seems that the song name doesn’t have the correct border space on top. It’d be great if the square had the four corners rounded and the song title had more border space on top. maybe this happens due the Apple Watch border, but then, the square must be smaller to meet with the screen. I have an Apple Watch 7 45mm
I’ve already switched the country but still continue to see songs from local artists. Doesn’t the country change affect that? What is that feature for then? I know I have to dislike those songs and artists, but it would be awesome if you implement language settings for songs, or do some adjustments to the algorithm. Thanks!
Hi there. I allow explicit tracks on my account, and don’t want the scrubbed versions. However, I find that Deezer tends to suggest (in ‘Friday releases’, for instance) the scrubbed versions. Is there a way to prevent that, because I have searched and know that the original (explicit) versions do exist. Thanks!
Hey, I have a problem logging into my account,I have a paid subscription but my account shows - freeI can not log into my Playlist or anything. This has been the case for the whole month.I am due for my next payment and I can not use my account ThanksLiz
can you please help get my music back
Asap
Yes, I have favorited *lots and lots* of artists and tagged even more albums as favorites (I like many types of music). I have been a premium user since February and received nine notifications from four artists - that’s all. I switched from Spotify to Deezer but retained a free spotify account - good move since that’s where I get the new releases listings for my favorite artists. All my app and phone settings are as they should be. It seems this notification thing has been as issue for a long time so please…Just one example: folk singer Heidi Talbot is tagged in my favorite artists. Her new album came out this week and is on Deezer, thank you. But no notification, of course. I had to find out about the release somewhere else… So please, come on now. Really. Deezer is so nice in all other respects to fix this one thing and it will be perfect.
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