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Hi i have received a notification from my anti virus provider that my details from my Deezer account have been shared on darknet. Can you please let me know if you have had a breach and how I'm supposed to deal with my account now?

Definitely concerning 

Hello there @Erica Sjöström 

If you feel your account information has been compromised, you should take appropriate steps. Usually the first thing you do when digital security is compromised is to change your password(s).

Plenty of information and resources are available to assist you with internet security: password managers, credit and data monitoring, etc. Avail yourself of them and take prudent precautions.

If you need direct assistance with your deezer account, contact deezer support here → https://support.deezer.com/hc/en-gb/requests/new

 

Cheers,

G

 


@Erica Sjöström 

https://support.deezer.com/hc/en-gb/articles/7726141292317-Third-Party-Data-Breach

https://www.deezer-blog.com/phishing-scam-data-protection-deezer/


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