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Scrobble Last.fm from Deezer not working


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bluezzbastardzz
Superuser
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iOS users have the same problem as desktop users now, the internal Deezer scrobbling is broken for users with new cookies, so they cannot authenticate properly with Last.fm anymore. Furthermore there is no other external scrobbling app on iOS which could scrobble to Last.fm. The available iOS scrobblers can only use Apple Music or local music files on the iOS device. A few iOS apps with internal scrobbling for other streaming sites should also work, e.g. for Tidal. Spotify scrobbling on iOS also works with the Last.fm feature for Spotify Scrobbling in your connected Last.fm apps settings.


  • Guitar Hero
  • 6 replies
  • July 26, 2018
I'm using Deezer premium and have it chained with my last.fm account, and there is a bug that seems to be happening at totally random times: there are songs that get scrobbled at least 10 times on last.fm. I've also use Musicbee and youtube, and this never happens, so I'm totally convinced this is a Deezer thing. There are other pages around the Internet with info regarding this problem with other users, read this one: https://www.reddit.com/r/deezer/comments/8eh759/when_will_deezer_fix_the_multiple_lastfm/

Rudi
Ultimate Superstar
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  • Ultimate Superstar
  • 14316 replies
  • September 12, 2020

Hey @athenatria 

Not yet, but I've chased our teams for more info - hopefully it can get fixed very soon - keep your app(s) updated :thumbsup_tone2:


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  • Rising Star
  • 22 replies
  • September 14, 2020
Rudi wrote:

Hey @athenatria 

Not yet, but I've chased our teams for more info - hopefully it can get fixed very soon - keep your app(s) updated :thumbsup_tone2:

thank you so much for your response @Rudi. Can you please update us in this thread when the issue has been fixed? Thank you for your efforts in reaching out to your team as well. I have been waiting for the fix for more than a month. haha.


  • Guitar Hero
  • 3 replies
  • September 17, 2020

15€ per month & this problem never solved


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  • Ultimate Superstar
  • 2595 replies
  • September 19, 2020

It works.

On Android I use Last.fm Scrobbler and on my Chromebook I use Web Scrobbler.

These all works, everything gets posted on my Last.fm account.

Use alternative scrobblers until Deezer fixes it.

When worked their scrobbling didn’t work: not including the version of remix.

The Things You Hated is different from The Things You Hated (Da Tweekaz Remix).

Deezer Scrobbler posts only Track Name in most cases.


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  • Rising Star
  • 22 replies
  • September 19, 2020
hpguru wrote:

It works.

On Android I use Last.fm Scrobbler and on my Chromebook I use Web Scrobbler.

These all works, everything gets posted on my Last.fm account.

Use alternative scrobblers until Deezer fixes it.

When worked their scrobbling didn’t work: not including the version of remix.

The Things You Hated is different from The Things You Hated (Da Tweekaz Remix).

Deezer Scrobbler posts only Track Name in most cases.

I’m using a DAP so I can’t just use alternative scrobblers. What I need is the built in scrobbler of Deezer. Just because it works for you doesn’t mean we should use your method as well. Because we are aware that those methods work. But it’s not applicable to use.

 

Thank you.


  • Roadie
  • 1 reply
  • September 30, 2020

Hi any updates? Been following this for 2 months now. Honestly….


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  • Rising Star
  • 22 replies
  • October 3, 2020

any update? thanks @Rudi 


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  • Rising Star
  • 22 replies
  • October 3, 2020
Rudi wrote:

You're right @athenatria but we dedicated resources to improve this integration, we've had problems with it for quite some time. Hang in there, I'm working on a presentation with stats from the community to add some relevance to the discussion internally :v_tone2:

Okay. Any estimated time for the fix?


  • Roadie
  • 2 replies
  • October 8, 2020

@RudiStill unable to connect lastfm account. This is seriously preventing me from using your service. Can’t you make some temporary fix and then improve it later?

 

Twitter connection is also broken so it’s not just lastfm


  • Roadie
  • 2 replies
  • October 27, 2020

@Rudi yo big man, plz fix the scrobbles problem and stop moving mad tingz


bluezzbastardzz
Superuser
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Yes, currently it is broken. See my reply in this Last.fm support forum thread.


bluezzbastardzz
Superuser
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It is a known issue with the internal scrobbling option, please see the Deezer Scrobbling FAQ on the Last.fm support forum which also describes a workaround by using the Deezer web player and the Web Scrobbler browser extension or external Android scrobblers instead.


bluezzbastardzz
Superuser
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There was a lagging problem with the internal Deezer scrobbling option yesterday, it took several hours to submit and update the scrobbles on your Last.fm profile. It should have fixed itself by now.


  • Guitar Hero
  • 6 replies
  • January 25, 2023

Deezer's internal scrobbling has not been working for more than 7 hours.

However, Deezer's listening history is up to date and Last.fm works so I don't know why it doesn't scrobble anything.

What's going on? This is the second time this month that Deezer has stopped scrobbling.

 

 


Barendrecht
Hitmaker
bluezzbastardzz wrote:

Are you a family member, but not the account owner? Unfortunately those cannot see the Last.fm option in the Sharing Preferences and have to use external scrobbling apps like the Web Scrobbler browser extension.

Not true, as a family member account you actually can use the internal Scrobble option.
If I remember correctly; you first have to set up your personal Deezer-account and fix the Last.fm option in the Sharing Preferences. After that you join with that exact account as family member and the Sharing Preferences or Last.fm option will disappear, but scrobbling feature will still work anyway.😀 (https://www.last.fm/user/KingBarendrecht)
Yes i did this in feb 2021 and scrobbling still works.


bluezzbastardzz
Superuser
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Are you a family member, but not the account owner? Unfortunately those cannot see the Last.fm option in the Sharing Preferences and have to use external scrobbling apps like the Web Scrobbler browser extension.


bluezzbastardzz
Superuser
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Last.fm today released a new payment method for Pro subscriptions besides PayPal which enables worldwide payment in most countries which block PayPal. This might also be interesting for Deezer users wanting to benefit from Pro features like editing their scrobbles with missing ampersands etc., but couldn't yet due to living in an unsupported country like Turkey or Ukraine.


bluezzbastardzz
Superuser
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Today Last.fm released the new feature of saving edited scrobbles for later playback for Last.fm Pro users:

https://support.last.fm/t/save-edited-scrobbles/638

Save edited scrobbles in bulk for artists, albums and tracks

This will help Deezer users who have connected to Last.fm in their Sharing Preferences to correct their scrobbles from known issues like missing ampersands. The overview of edited scrobbles shows the original scrobble, and you can see your edits when clicking on the Edit icon there. It is sorted alphabetically per track and artist name. The external bulk scrobble edit script by Rudey should also work with the new feature without needing an update, as you can see in the screenshot, so you can now bulk edit artist, album and track names at once and only once. :wink:


bluezzbastardzz
Superuser
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Did you wait long enough for the whole song to scrobble and the next song to start playing already? The internal Deezer scrobbling does not provide information about the currently playing song unfortunately, so there is no “Scrobbling now” shown in your Last.fm recent tracks, it will appear as scrobbled only a few seconds after the new song has already started. So you might think scrobbling is not working, but in fact it does.

If you use the Web Scrobbler browser extension with the Deezer web player, this would work though. It would also explain why you can scrobble with the web player while the desktop app would not work.


Rudi
Ultimate Superstar
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  • Ultimate Superstar
  • 14316 replies
  • September 6, 2021

Fair point in your comments @jasongenova 

Our Legend here has been advocating for improvements for quite a long time @bluezzbastardzz but we haven't managed to convince our decision makers to prioritise this one yet. There's an open discussion about it here at Deezer, and because of the success of Last.fm, I haven't dropped the towel on this one. Thanks a lot for your support and patience!


bluezzbastardzz
Superuser
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Currently the Last.fm developers are working on a feature for Pro users to save their edited scrobbles for later playback independent from the source which would also allow to fix some of the known Deezer issues with scrobbling, so you would only have to edit your Deezer scrobbles once and not everytime when you play a related song. This is already possible with external scrobbling apps like the Web Scrobbler browser extension and Pano Scrobbler for Android.


bluezzbastardzz
Superuser
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For me the internal Deezer scrobbling works fine at the moment with the web player, so there is no general problem with it. Is the Last.fm logo in your Sharing Preferences setting in red or greyed out? Are you a family member perhaps and not the account owner?


mournfulpigeon
Rising Star
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Another update: since today scrobbling has been working fine across all my devices. I have no idea why, I didn't change anything.