include
Answered

Scrobble Last.fm from Deezer not working



Show first post

468 replies

Userlevel 4
Badge +2

Dears,

My scrobbles at Last.fm are updated only when I use the web player. No update using iOS ou Desktop App (Mac).

Any suggestion to fix the problem?

Thanks in advance.

Updating: after Deezer logout/login Last.fm scrobble is working fine in all devices.

Yes it works !:heart_eyes:

Userlevel 7
Badge +8

Another known issue of the internal Deezer scrobbling is that “Scrobbling now” in your Last.fm recent tracks list is not shown, so you might think it doesn’t work (already mentioned that about 14 hours ago). And related to that skipping the current song will scrobble it immediately which is not wanted either. So using external scrobbling apps for Deezer instead is preferred by some users.

Userlevel 1
Official last.fm app is definitely not scrolling tracks played in Deezer on iOS because, as far as I remember, it scrobbles only the tracks added to the Music app
Userlevel 7
Badge +8

I see that you are scrobbling now, do you use Deezer for that?

jilenendiaye’s Music Profile | Last.fm

I was scrobbling from Deezer all day, so at least there is no general problem with the internal scrobbling option in Deezer.

Userlevel 7
Badge +8

Mobile users who do not own a desktop computer can access the necessary Sharing Preferences to connect their Deezer and Last.fm accounts in the mobile browser using its desktop mode:

https://www.deezer.com/account/share

Then it should look similar to this page in the web player:

You may have to hold your mobile phone horizontally and swipe to the right side to see the LINK button for Last.fm. If you tap it, the Last.fm authorisation page will open in the browser where you have to confirm access for Deezer.

Userlevel 1
Yes. I am unsubscribing from Premium due to this very problem, which has been going on for at least one week.
Userlevel 7
Badge +6

Hello @LFM, thanks a lot for keeping us updated :slight_smile:

Userlevel 7
Badge +8

That is strange, I was sucessfully scrobbling with Deezer this morning. Maybe try it again by disconnecting from Last.fm in the Deezer web player and reconnect again.

See also the updated FAQ on Last.fm for Deezer scrobbling.

Userlevel 7
Badge +8

@joaopaulo1511: Known issue with the internal Deezer scrobbling, + symbols even prevent submitting a scrobble to Last.fm at all, & symbols only get left out in the scrobble. Use the Web Scrobbler browser extension with any browser (except Safari) if you want to prevent that and scrobble with the Deezer web player.

Or use a manual scrobbler like Last.fm Scrubbler, Universal Scrubbler or Open Scrobbler to add the missing scrobbles afterwards. As a Last.fm Pro user, you can also edit your past scrobbles in your library to fix the missing ampersand symbol in artist, album and track names.

Userlevel 7
Badge +1
Hi guys, we've already passed this on to our team and last.fm is looking into it as well. We have an ongoing discussion on this topic too

https://en.deezercommunity.com/search?q=scrobble

We'll keep you posted as soon as we know more 🙂
Since 2 weeks, music is not scrobbled correctly : Only fews titles are scrobbled.

Last.fm told me that it is on your side.

When will you be able to resolve the problem ?
Userlevel 1
Switching the new web site design off helps. Scrobbling works if the music is played in browser.

Go to deezer labs and disable the new look they have provided. It has worked for me now I can scrobble only from the site. I have problem with scrobbling on desktop app.


It does not work with me.
With or without the new look, it does not work.
Userlevel 4
Badge +1
According to last.fm, "Scrobbling goes through our [Last.fm] api, but the actual implementation is done on their end [Deezer]."

Both sides say it's on the other's side end. Great. This really does look promising.
Hi, just wanted to let you know that I'm also waiting for the scrobble issue to be fixed asap, I'm using Deezer on Web/Chrome/MacOS and application on iOS12. Hope to hear good news soon!
Userlevel 4
Badge +1
@walter.dijkshoorn and @Sergey R - this has been going on for over 2 months now. I have cancelled my family subscription after a year and a half, as the customer service has been disgraceful so far.

Hopefully more users will follow suit and make deezer understand that this is an actual issue and that pinning the problems to last.fm will not make them magically disappear. "Passing the issue to the devs" is not a valid excuse when the issue has been ongoing for 2+ months.
Userlevel 2
I hope so, Rafael! I just installed Spotify. if your people aren't able to fix the problem within two weeks, I'll transfer my playlists to Spotify and cancel my subscription.
Userlevel 1
I did cancel my subscription after several years because of this. But will be monitoring the topic here as I really find the webplayer of deezer a lot better than on spotify. If it will be fixed I'll be coming back, as a little motivation for the devs 😉
Userlevel 7
Badge +8

There was a lagging problem with the internal Deezer scrobbling option yesterday, it took several hours to submit and update the scrobbles on your Last.fm profile. It should have fixed itself by now.

Last.fm scrobbling is broken. Haven't seen anything since 7 nov 2018. Doesn't work on mobile app or browser.
Userlevel 7
Badge +6

It works.

On Android I use Last.fm Scrobbler and on my Chromebook I use Web Scrobbler.

These all works, everything gets posted on my Last.fm account.

Use alternative scrobblers until Deezer fixes it.

When worked their scrobbling didn’t work: not including the version of remix.

The Things You Hated is different from The Things You Hated (Da Tweekaz Remix).

Deezer Scrobbler posts only Track Name in most cases.

An idea of when this issue will be solved? I'm really considering moving to Spotify because of that...
Some but not all of the tracks I have listened in the last couple of weeks have appeared in last.fm. Although the dates are totally wrong (some of the tracks I listened about two weeks ago were scrobbled yesterday). But it still not scrobbling as I play. I use webplayer and android.
Userlevel 1
Badge

It works.

On Android I use Last.fm Scrobbler and on my Chromebook I use Web Scrobbler.

These all works, everything gets posted on my Last.fm account.

Use alternative scrobblers until Deezer fixes it.

When worked their scrobbling didn’t work: not including the version of remix.

The Things You Hated is different from The Things You Hated (Da Tweekaz Remix).

Deezer Scrobbler posts only Track Name in most cases.

I’m using a DAP so I can’t just use alternative scrobblers. What I need is the built in scrobbler of Deezer. Just because it works for you doesn’t mean we should use your method as well. Because we are aware that those methods work. But it’s not applicable to use.

 

Thank you.

Reply