One Hit Wonder

Account issue/ family package

Forum|Forum|4 years ago
May 26, 2022
1 reply
38 views

Dear deezer support, We have familly package and my deezer account is somehow downgraded to deezer free. It works for others, and I can't access any of my 400 songs. What is the issue? Please fix this ASAP

android
account issue
failed
account access

Jaime.Deezer

Community Manager

Hi @Anton Pecek you might be in the wrong account.
Please logout and login again with the email and password linked to the account.
If the problem persists get in touch with our Deezer Support Team and one of our agents will be able to help.
Thanks

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